Ever since I made the purchase, this product has been consistently leaking water, despite being serviced twice. During the initial visit, the part was found to be of poor quality and had become detached. They resolved the issue, but despite providing video evidence of the water leakage problem when we submitted it for service, the device was returned to us with unprofessional instructions like 'try it like this'. This brand lacks service quality, material quality, and customer satisfaction. The service provided by Adana Philips was not helpful in this matter. I received the device today, and to my surprise, they declined to provide a service form. It makes me wonder if they have some aversion to official procedures. We've realized that purchasing items from Philips is not possible. We've been attempting for several months, yet they're still unable to resolve.
I had previously purchased a Philips coffee machine from Vatan Bilgisayar, but I had to return it to them for warranty repairs due to a defect. They delivered the machine to an authorized service center. Without listening to or understanding my request for replacement rather than repair, the lady at...
This thing has given me all the trouble one iron can. Many trips to the authorized service center for cleaning have resulted in the same issues reappearing within a few of months. Even though it's been less than a year since I bought the product, I'm still having the same problems, which suggests th...
We purchased a Philips iron towards the end of last year, but within just 2 weeks, it started leaking water. The same issue occurred three times, prompting us to request a replacement with a new iron. It took approximately 3 weeks for our request to be approved. However, even after 1.5 months, we st...
I bought a Philips XC8057-01 cordless vacuum from Ankara Ankamall on February 11, 2024. During my initial use, there was an issue with water leaking into the motor compartment when using the wet suction function. As a result, the floors ended up being excessively wet when using the mop feature. Afte...
We bought the Philips BRE245/05 branded epilation device as a Mother's Day gift from the MediaMarkt store. While trying to see if it works, we realized that when the shaving head is attached, the second speed level button does not work and pushes the head outwards. There is also too much space betwe...
Comments