Filed a complaint with MyTrip about a terrible experience, but they haven't even bothered to respond. What else can I do?

If MyTrip has not responded to your complaint, you can take the following steps to resolve the issue:

• Call their customer service hotline. Speaking directly with a representative can sometimes speed up the response process and provide clarity on the status of your complaint.

• Use their online chat support: This is a quicker way to contact someone and inquire about the status of your complaint.

• Write a follow-up email: Express politely that you haven't received a response to your initial complaint and ask for an update on the investigation.

• Social media: Posting your concerns on MyTrip's social media platforms, such as Twitter or Facebook, can sometimes draw their attention and prompt a response.

• Sharing your experience on travel forums or review websites can raise awareness and potentially prompt MyTrip to address your concerns.

Have more to contribute? We'd love to hear from you in the comments.