In May 2025, I purchased a brand-new Kia EV6 Standard Range vehicle from the Edremit Teknak dealership and took delivery... on 27 May 2025. At the time of delivery, the vehicle was already displaying a driver assistance system warning. When I informed the sales representative, I was told that it was no
We purchased our vehicle brand-new from an authorized Kia dealership in Ankara in November 2023. I currently live in Bod...rum, Muğla. I had the vehicle’s first scheduled maintenance service at 15,000 kilometers performed at the Bodrum Acarlar Kia service center. One morning, I noticed paint peeling o
I purchased my 2023 model Kia Picanto as a second-hand vehicle in March 2024 with approximately 15,000 km on it. When I ...took the car for its 30,000 km maintenance service in August 2025, I realized that the multimedia touchscreen system had developed a serious malfunction. The touchscreen randomly
I own a 2024 Kia Sportage with 14,000 km, and I have been experiencing moisture buildup inside the headlights during rai...n, after car washes, and in cold weather. In my opinion, moisture forming inside the headlight of a relatively new vehicle with this mileage clearly indicates a manufacturing or se
I own a 2019 Kia Sportage LX purchased in September 2019 in Monterrey, Mexico, and I am facing several quality issues th...at I consider unacceptable for a vehicle of this age and segment. The chrome on the interior buttons started to peel in 2024, the steering wheel logo completely faded around mid‑20
I am the owner of a 2024 Kia Stonic that is currently under warranty, as co...nfirmed by the Kia Gül-Al authorized service center. For approximately the
On December 2, 2025, my Kia Rio was towed to the Antalya Kia Esay authorized service center due to a no-start issue. Aft...er the initial inspection, I was told that no fault was found, and the vehicle was returned to me. However, on December 7, 2025, the car broke down again with the same issue and wa
I own a Kia EV6 and on 01/12/2025 I had its periodic maintenance done at Kia Baykaralar authorized service. For this mai...ntenance, in which only the pollen filter and hydraulic brake fluid were changed, I was charged ₺15,000. I find this amount extremely excessive for such a limited operation. I also
For about a year, I have been experiencing a melting problem with the rear door seals of my 2013 Kia Rio. What started a...s a minor issue gradually worsened, and now when we touch the seals, our hands get stained black—they are literally melting and smearing. This is not something unique to my car; ma
On July 29, 2024, we purchased a brand-new Kia Sportage 2024. Despite having all routine maintenance performed at author...ized service centers, on August 9, 2025, while driving in the left lane, the gas pedal suddenly locked, and the vehicle stopped responding to acceleration. As a result, our speed d
I took my 2023 Kia Stonic to Gaziantep Kia Dicle Service for the 10,000 km maintenance and paid about ₺8,000 for it. On ...the same day the maintenance was done, I noticed that the front parking sensor was working intermittently, so I immediately called the service and customer support to report the is
On July 26, 2025, my 2023 model Kia Xceed suddenly began losing power and stalling while driving. I contacted Kia roadsi...de assistance, and they directed me to the Kia Globals dealership. I took the vehicle there and clearly explained that I had only ever fueled it at a major brand’s busy, reliable b
I bought a Kia Stonic from 2020, and I've had one problem after another since the day I got it. When we originally acqui...red the car, they told us there was a problem with the ignition, but I didn't think it would get this bad. Every time I turn the key, the engine shakes like it's going to fall apar
I bought my 2020 Kia Sportage car from Kia's Trabzon authorized dealer in 2021. About two months after the vehicle was r...eceived, and for the next two years, it regularly gave an exhaust emission error once a month. In the case of a problem that gives the same error more than once and cannot be repai
I purchased my Kia vehicle brand new in 2024, and within less than a year, I have had to bring it to the service center ...5 times for the same recurring issue. Today, I spoke with the service manager, Mr. K***. Instead of providing a solution, he only gave me technical details such as the exhaust need
I bought a 2020 diesel Kia Sportage Prestige with 26,000 km in April 2023. There was an abnormal sound coming from the l...eft empty space of the engine. I visited several service centers, but the sound remained, so I sold the car. Then I purchased another 2020 diesel Sportage Prestige Design with 30,0
I bought a 2024 model Kia Niro electric vehicle, and although I make no lane violations and always keep my eyes on the r...oad while driving on the highway, the car gives a "take a break" warning every 10 km. There is no option in the menu to disable this warning, which is extremely frustrating. When I
Hello, I have a Kia EV3 model vehicle. On May 30, I was informed by Kia Sandıkçı Oto that my vehicle had an ICCU issue. ...The car was towed to the dealership. Even though I specifically requested an electric replacement vehicle, I was given a high-cost gasoline vehicle instead. From others who experie
About a month ago, a crack appeared on the dashboard of my 2017 Kia Sportage, specifically on the passenger side where t...he airbag is located, and it has been slowly spreading. When I asked a technician at the authorized service center in my city, he said it was the first time he had seen such a case
My vehicle, a Kia Sportage HEV, has recently developed a noise emanating fr...om the rear. Upon inspection by a Kia Turkey service facility, the issue is
On 02/04/2025, I bought a brand new model EV6 vehicle from Kia bzl dealer. When I took the vehicle to the expert, I was ...informed that the left fender of the vehicle had been processed and painted for the second time. The same information was confirmed by the Kia authorized service. Both the dealer a
I am deeply disappointed with KIA; I have never encountered such a poor communication method in my life. For the past mo...nth, I have been filling out forms through the relevant communication channels and trying to contact the dealership by phone to purchase a vehicle. I have never received a response
We purchased a Kia Picanto, and Kia’s website advertises a 12-month loan with 0% interest. However, they do not provide ...any additional details, misleading consumers about the actual costs. For a ₺200,000 loan, the finance company charges ₺1,500 in fees, and an additional ₺5,000 is deducted. When I a
