I am the user of a Monster Abra A7 V14.2 laptop, which I delivered to the Monster Technical Service Center in Konak, İzm...ir on 16 June 2026 due to a battery‑related issue. The computer was operating normally in every respect except for the fact that it would shut down immediately whenever there was a
In 2023, I purchased a Monster Abra A7 v13 laptop with the expectation that it would be long-lasting and allow me to pla...y games for years. About six months after the warranty expired, the screen suddenly went black while I was watching a video on a Friday, and the display completely disappeared. I
I sent my Monster Tulpar T7 V17.1 laptop to the Ankara Monster technical service on 18 February 2026 for keyboard replac...ement and repair of the broken screen hinge and case, and it was registered with the service number ANK0226001537. After my device waited in the service for 8 days, I was contacted
In December, I purchased a Monster Abra A7 V15.3.2 notebook through Vodafone on the 5th of the month for approximately ₺...65,000. Although it has only been about 2 months since I bought the device, I started experiencing a serious overheating problem, especially while playing games. The area around th
"Mr. Atakan got in touch with me, the product was taken to service, repaired, and returned quickly."
I am writing to express my extreme dissatisfaction with my Monster Abra A7 v12.4.3 17.3” notebook and the technical serv...ice process. I delivered my device to your Sefaköy service point for fan problems about three months ago, but despite all the interventions, the problem continues, and I can no lon
I am using a Monster Tulpar T7 laptop, and I had the screen replaced at Monster Bilgisayar in Istanbul on December 8, 20...25. I paid $140 USD for this screen replacement. However, after the paid repair, the screen later came out of its place, which clearly shows that the repair was not carried out pro
On 1 December, I purchased a Monster Abra A7 V16.2.2 notebook for ₺57,000 via Hepsiburada. When we opened the box and to...ok the device out, we saw that the adapter’s tip that goes into the computer was broken. We did not plug it into the computer in any way and immediately contacted customer service.
I bought a Monster Abra A5 laptop about four years ago. I have rarely used it during this time; I even removed the prote...ctive films only a few months ago. Since the day I purchased it, my usage time has been very low. But a few days ago, when I tried to turn on the computer one morning, it would not
I purchased the Abra A7 v15.3 17.3” gaming laptop from the Monster store on September 12, and I have been experiencing s...erious issues since the very first day. The computer constantly freezes, games do not load, or if they do, the screen freezes and lags. Due to these issues, I took it to service, h
"Thank you for your attention."
I am an internet cafe owner. They did not help me at all in terms of technical support. I will never buy it again and I ...will not recommend it to our customers. I regret buying it. There was a problem once and we saw how helpful they are. I had 3-4 customers sell Monster notebooks upon my recommendat
A horizontal line appeared on the Monster monitor I purchased on 27.12.2022. I sent the device to the service center, an...d they demanded a repair fee of ₺6,999 for a product that currently costs ₺8,500, labeling it as a repair. Charging a repair fee equal to 90% of the product's value is clearly a wa
I purchased the Monster Aryond A27 V1.2 Monitor online on December 30, 2022. When I returned from trips, the screen woul...dn’t turn on, but it would start working the next day (this happened twice). I thought it might be a feature or something. However, after my latest trip, the screen never turned on
I brought my Monster laptop to the service center in December 2024 because of liquid damage. I was told that I would nee...d to replace the entire keyboard assembly. Once I gave the go-ahead for the repair, they later informed me that the required spare part was not available in stock. I was promised t
On 29.01.2025, my computer's charger broke down and I sent it to Monster technical service to benefit from the lifetime ...maintenance warranty. There was no problem with my computer, only leakage-related sounds were coming from the charger socket input and I sent it back thinking there might be a prob
Details of the Incident: When I first bought my device, it had no issues. However, after sending it for maintenance, it ...started malfunctioning every 6-7 months with performance drops. Additionally, scratches appeared on the case while at the service center. Since they did not take an entry photo, I
Dear Monster Notebook Technical Support Team, Good day. I am reaching out to you regarding unresolved issues with my dev...ice, which I previously sent to your technical service due to blue screen errors. My device was sent to your service center because of the DPC_WATCHDOG_VIOLATION (133) blue screen
I own a Monster Notebook Abra A5 V17.2, and for the past two days, it hasn’t turned on. The indicator lights at the bott...om are on, as shown in the photo, but the computer itself doesn’t respond or boot up. I read that the issue might be related to static electricity, so I tried holding down the Fn +
"After reaching out to some officials at Monster Notebook, they asked me to send my device back, and when I did, they replaced it with a new device. I would like to thank the individuals who took special care of my issue."
I purchased the Monster Abra A5 V20.3 notebook a year ago, and almost every part has been replaced since then. The devic...e constantly gives blue screen errors and various components stop working. First, the SSD failed and was replaced. Three months later, the touchpad malfunctioned, and when I sent i
I recently purchased the Monster Clutch gamepad online, and I’ve encountered a frustrating issue. When I connect it via ...USB to play, the buttons become unresponsive and act erratically, and the gamepad vibrates on its own without any input. However, when I switch to a wired connection, it works flaw
My Monster laptop has been giving me blue screen mistakes over and over again. Yesterday, the problem got worse when the... laptop showed a blue screen and wouldn't turn back on. Right now, hitting the power button only makes the power light come on. The screen, keyboard, and backlight don't do anythin
I’m beyond frustrated with my Monster Abra A7 V11.3 laptop. No matter what I do, it keeps lagging, and FPS drops to 50-6...0 in games—even though I have almost no programs installed and nothing running in the background. I’ve taken it for maintenance multiple times, but every time, I experience the sam
