I purchased a Monster Aryond A32 V2 Curved Gaming Monitor, and because there is a clearly visible stain on the screen and the product is still within its 2-year warranty, I sent it to Monster Technical Service via shipping on December 23, 2025. The product was delivered to the company on December 24...
I am writing to express my extreme dissatisfaction with my Monster Abra A7 v12.4.3 17.3” notebook and the technical service process. I delivered my device to your Sefaköy service point for fan problems about three months ago, but despite all the interventions, the problem continues, and I can no lon...
I am using a Monster Tulpar T7 laptop, and I had the screen replaced at Monster Bilgisayar in Istanbul on December 8, 2025. I paid $140 USD for this screen replacement. However, after the paid repair, the screen later came out of its place, which clearly shows that the repair was not carried out pro...
On 1 December, I purchased a Monster Abra A7 V16.2.2 notebook for ₺57,000 via Hepsiburada. When we opened the box and took the device out, we saw that the adapter’s tip that goes into the computer was broken. We did not plug it into the computer in any way and immediately contacted customer service....
I bought a Monster Abra A5 laptop about four years ago. I have rarely used it during this time; I even removed the protective films only a few months ago. Since the day I purchased it, my usage time has been very low. But a few days ago, when I tried to turn on the computer one morning, it would not...
I purchased the Abra A7 v15.3 17.3” gaming laptop from the Monster store on September 12, and I have been experiencing serious issues since the very first day. The computer constantly freezes, games do not load, or if they do, the screen freezes and lags. Due to these issues, I took it to service, h...
I am an internet cafe owner. They did not help me at all in terms of technical support. I will never buy it again and I will not recommend it to our customers. I regret buying it. There was a problem once and we saw how helpful they are. I had 3-4 customers sell Monster notebooks upon my recommendat...
A horizontal line appeared on the Monster monitor I purchased on 27.12.2022. I sent the device to the service center, and they demanded a repair fee of ₺6,999 for a product that currently costs ₺8,500, labeling it as a repair. Charging a repair fee equal to 90% of the product's value is clearly a wa...
I purchased the Monster Aryond A27 V1.2 Monitor online on December 30, 2022. When I returned from trips, the screen wouldn’t turn on, but it would start working the next day (this happened twice). I thought it might be a feature or something. However, after my latest trip, the screen never turned on...
I brought my Monster laptop to the service center in December 2024 because of liquid damage. I was told that I would need to replace the entire keyboard assembly. Once I gave the go-ahead for the repair, they later informed me that the required spare part was not available in stock. I was promised t...
On 29.01.2025, my computer's charger broke down and I sent it to Monster technical service to benefit from the lifetime maintenance warranty. There was no problem with my computer, only leakage-related sounds were coming from the charger socket input and I sent it back thinking there might be a prob...
Details of the Incident: When I first bought my device, it had no issues. However, after sending it for maintenance, it started malfunctioning every 6-7 months with performance drops. Additionally, scratches appeared on the case while at the service center. Since they did not take an entry photo, I ...
Dear Monster Notebook Technical Support Team, Good day. I am reaching out to you regarding unresolved issues with my device, which I previously sent to your technical service due to blue screen errors. My device was sent to your service center because of the DPC_WATCHDOG_VIOLATION (133) blue screen ...
I own a Monster Notebook Abra A5 V17.2, and for the past two days, it hasn’t turned on. The indicator lights at the bottom are on, as shown in the photo, but the computer itself doesn’t respond or boot up. I read that the issue might be related to static electricity, so I tried holding down the Fn +...
I purchased the Monster Abra A5 V20.3 notebook a year ago, and almost every part has been replaced since then. The device constantly gives blue screen errors and various components stop working. First, the SSD failed and was replaced. Three months later, the touchpad malfunctioned, and when I sent i...
I recently purchased the Monster Clutch gamepad online, and I’ve encountered a frustrating issue. When I connect it via USB to play, the buttons become unresponsive and act erratically, and the gamepad vibrates on its own without any input. However, when I switch to a wired connection, it works flaw...
My Monster laptop has been giving me blue screen mistakes over and over again. Yesterday, the problem got worse when the laptop showed a blue screen and wouldn't turn back on. Right now, hitting the power button only makes the power light come on. The screen, keyboard, and backlight don't do anythin...
I’m beyond frustrated with my Monster Abra A7 V11.3 laptop. No matter what I do, it keeps lagging, and FPS drops to 50-60 in games—even though I have almost no programs installed and nothing running in the background. I’ve taken it for maintenance multiple times, but every time, I experience the sam...
The Tulpar t7 v20. 5.6 notebook I bought from Monster was sent to service for a spontaneous error on the product screen. It came back with a free screen replacement. However, this time, when the screen was assembled, too much pressure was applied during the assembly phase of the lower left corner of...
My Monster Notebook Abra A5 V21.3, which is still under its 2-year warranty, has been giving me constant trouble. When I press the power button, the laptop turns on, but there is no display on the screen. This issue has become incredibly frustrating, especially since I purchased the device less than...
On December 3, 2024, I discovered that the screen of my Monster Notebook had a significant issue when I opened it in the morning. The previous night, December 2, 2024, the screen was perfectly fine, and the laptop was stored carefully in its bag. I am both shocked and disappointed, as I handle my l...
Three years ago, I purchased a Monster laptop, which worked perfectly fine until one day it suddenly wouldn’t turn on. I sent it to a service center in Niğde, and they diagnosed a South Bridge failure, quoting ₺7,000 for the repair. I was shocked, especially since the technician advised me to contac...
