Mytrip.com

I purchased a flight ticket through Mytrip for the Tehran–Baku flight dated February 2, 2026, with order number 1116-553-480, paying $89. The operating airline, Azerbaijan Airlines, canceled this flight. After the cancellation, I first wanted to change the ticket to a different date, but since that...

On March 20, I purchased flight tickets for three people from Trabzon to Istanbul through Mytrip, paying approximately $234 in total. Due to a change in my schedule, I wanted to cancel only my own ticket and requested a refund specifically for my portion. When I contacted Mytrip customer service, I...

I purchased a flight ticket through Mytrip for my March 27, 2026 Bangkok–Istanbul flight with Air Arabia. I paid approximately $406 for the ticket and also purchased an additional “flexible ticket” service through Mytrip. However, I was unable to use this flexible ticket benefit for this reservation...

I purchased a flight ticket through Mytrip for a Pegasus Airlines flight. While creating my reservation (order number 1118-158-786), the amount shown in my credit card authorization was $449. However, when I checked my Halkbank credit card statement, I saw that the charged amount was $469. This diff...

I purchased a flight ticket through Mytrip.com for the route İzmir–Budapest under the order number 1116-794-160. This booking included flights with Pegasus and Ajet, and the total amount I paid to Mytrip.com was ₺7,442. Due to a change in my plans, I learned about 10 days before my trip dates (which...

I purchased flight tickets through Mytrip.com for a total of $233, with departure on March 1, 2026 via AJet and return on March 3, 2026 via Pegasus. Due to certain circumstances, I had to cancel my tickets and requested a refund. Despite contacting Mytrip.com multiple times through their call cente...

I purchased a ticket through Mytrip for two passengers for the April 7, 2026 Kuala Lumpur (KUL) – Denpasar Bali (DPS) flight (reservation number 1111-612-351). When I realized that I had booked the ticket in the wrong direction, I contacted customer support through the cancellation page within 24 ho...

I purchased a ticket through Mytrip.com for a flight from Antalya to Bucharest, paying €220 for a flight that did not actually exist. During the booking process and afterward, everything appeared normal, and the system acted as if the flight were valid and scheduled. However, when we arrived at the...

I purchased a ticket through Mytrip.com for the Antalya–Bucharest route in the amount of €220, but the flight did not actually exist. During and after the reservation process, everything appeared normal, and the system acted as if the flight was valid. However, when we arrived at the airport, we wer...

I purchased a reservation through Mytrip for $914. Due to an error in selecting the date, I mistakenly chose Saturday, March 21 instead of the following day. After realizing this, I initiated a cancellation request through their website within approximately 5 minutes. During the cancellation proces...

I purchased a flight ticket via Mytrip on 30 December for Polish Airlines, with order number 1108-168-882, passenger name Abiz Efe (ADT), booking reference Y2RITK, and ticket number 080 6056552759. Due to the rejection of my visa application, I initiated a refund request on 19 January. Although 8 bu...

We purchased tickets through Mytrip for our flights scheduled on May 22, 2026. One of the connecting flights within this itinerary was canceled. While part of the journey still appears to be valid, another segment has been canceled. To understand how to proceed and to find a solution, I called custo...

A portion of the connecting Istanbul–Tokyo flight ticket we purchased through Mytrip with Air China has been canceled. We tried to contact Mytrip customer service to make arrangements regarding the segments that were not canceled. However, despite the phone ringing for 50 minutes on one occasion and...

On December 19, 2025, I purchased a ticket through Mytrip for an Air Arabia flight from Sabiha Gökçen to Abu Dhabi scheduled for January 13, 2026 at 12:10 AM. During the initial payment attempt, I received an email stating that the transaction had failed due to a bank issue, that the payment had not...

In February 2025, I converted a flight ticket I had purchased through Mytrip into an open ticket, and I was given the right to use it until February 2026. However, today when I searched for an Istanbul–London flight through Skyscanner, Mytrip displayed a price of approximately $325 USD per person. W...

On December 20, 2025, I purchased a flight ticket through Mytrip for the Bangkok–Chiang Mai route under order number 1106758288. I paid $66 USD by credit card. The flight was scheduled for May 5, 2026. On December 21, 2026, I contacted Mytrip to request a date change to May 6, 2026. I received an ...

On November 12, 2025, at 6:35 a.m., my Wizz Air flight that I purchased under the name Sema Ö*** was postponed to 1:05 p.m. without any explanation. When I tried to complete online check-in the night before the flight, the system did not allow it, and the email I received stated that I needed to con...

I bought a ticket through the MyTrip app, and even though I canceled my ticket the same day due to certain circumstances, I still have not received my refund. They kept asking for more time and did not pay my money back. They claimed the issue was not on their side and said Pegasus had not made the ...

I purchased a ticket through Mytrip for my Etihad Airways flight scheduled for January 7, 2026, at 2:00 p.m. I received an email from the airline informing me that the flight time had changed and that I was therefore eligible to change or cancel my ticket free of charge. However, despite contacting ...

I purchased a ticket through Mytrip for a SunExpress flight on December 17, 2025 from London Gatwick to Antalya and then to Çukurova Airport (Reservation/PNR: A3Y2U6). I paid $200 USD for the ticket with my credit card. SunExpress changed my connection time in Antalya without my consent, and as a r...

On November 7, 2025, I purchased airline tickets for four people on Pegasus Airlines through mytrip.com. I paid by credit card and was charged a total of $886 USD. Approximately one hour after the purchase, I canceled my ticket through the Pegasus mobile app. Pegasus stated that the payment was full...

For my Montenegro–Istanbul flight scheduled between November 14–17, 2025, I purchased a ticket from Turkish Airlines through Mytrip (reservation code: SVML3R, ticket number: 2352278367921) for approximately $440 USD. Due to adverse conditions in Montenegro, Turkish Airlines granted passengers the ri...

I bought a ticket from mytrip.com at a specific displayed price, but after purchasing, I was surprised to see an additional amount charged, which they claimed was a credit card fee. However, the website clearly showed that paying by credit card had 0 fees. This is unethical, and I do not accept it. ...

I wanted to cancel my Air Arabia ticket (booking number 1084-558-776) for my Istanbul–Phuket flight. However, I was told that the ticket could only be converted into a voucher and that a refund would not be issued. I am requesting a full cancellation of my ticket and a refund of ₺52,527.63 to my ban...