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Mytrip.com

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Mytrip.com

Complaints

155 complaints
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Sichuan Airlines Could Not Find My Mytrip Booking

İlayda
İlayda
April 24 8:20 PM9

On April 10, 2026, I purchased a ticket through Mytrip for a Sichuan Airlines flight on the Athens–Istanbul route. Late...

Mytrip Refused Refund For Canceled Turkish Airlines Ticket

Baran
Baran
April 8 3:21 PM7

On Wednesday, January 25, 2023, I purchased a ticket through Mytrip for AnadoluJet (Turkish Airlines) flight TK7728 on t...

Mytrip Would Not Update Passport Surname For China Southern Ticket

İdris
İdris
April 6 9:20 PM9

Through Mytrip, I purchased China Southern Airlines tickets for the Istanbul–Tokyo flight departing on June 4, 2026, at ...

Mytrip Asked Nearly Triple The Ticket Price For Date Change

Sila
Sila
April 6 12:35 PM7

Through Mytrip, I purchased flexible round-trip airline tickets for two people on the Istanbul Airport–Bangkok route, wi...

Mytrip Still Has Not Refunded My Canceled SunExpress Flight

Mehtap
Mehtap
April 3 5:43 PM7

Through the Mytrip website, I purchased round-trip SunExpress airline tickets for the Antalya–Dubai flight on March 1 an...

1

Mytrip Refund Still “In Process” After Two Months

Yılmaz
Yılmaz
April 1 10:20 PM29

I purchased a flight ticket through Mytrip for the Tehran–Baku flight dated February 2, 2026, with order number 1116-553...

Mytrip Refuses Refund for Partial Ticket Cancellation

Elif
Elif
March 27 7:21 PM25

On March 20, I purchased flight tickets for three people from Trabzon to Istanbul through Mytrip, paying approximately $...

Mytrip Refuses Refund After Air Arabia Cancels Flight

Gamze
Gamze
March 16 6:15 AM36

I purchased a flight ticket through Mytrip for my March 27, 2026 Bangkok–Istanbul flight with Air Arabia. I paid approxi...

Mytrip Refuses to Explain Extra Fees Before Flight

Ömer
Ömer
March 5 5:43 PM20

I purchased a flight ticket through Mytrip for a Pegasus Airlines flight. While creating my reservation (order number 11...

1

Complaint About Refund With Mytrip.com

Ekin
Ekin
February 28 9:19 PM49

I purchased a flight ticket through Mytrip.com for the route İzmir–Budapest under the order number 1116-794-160. This bo...

Mytrip Fails to Provide Clear Refund After Ticket Cancellation

Ekin
Ekin
February 28 9:12 PM21

I purchased flight tickets through Mytrip.com for a total of $233, with departure on March 1, 2026 via AJet and return o...

Mytrip Fails to Honor 24-Hour Free Cancellation Policy

Sefa
Sefa
February 26 4:52 PM20

I purchased a ticket through Mytrip for two passengers for the April 7, 2026 Kuala Lumpur (KUL) – Denpasar Bali (DPS) fl...

1

Mytrip.com Sells Ticket for Nonexistent Flight

Alper
Alper
February 14 4:21 PM215

I purchased a ticket through Mytrip.com for a flight from Antalya to Bucharest, paying €220 for a flight that did not ac...

Mytrip.com Charged €220 for Flight That Didn’t Exist

Alper
Alper
February 14 4:13 PM46

I purchased a ticket through Mytrip.com for the Antalya–Bucharest route in the amount of €220, but the flight did not ac...

Mytrip Refuses Refund of Cancellation Fee Despite Quick Cancellation

Esin
Esin
February 5 1:04 AM25

I purchased a reservation through Mytrip for $914. Due to an error in selecting the date, I mistakenly chose Saturday, M...

1

Mytrip Fails to Process Refund After Visa Denial for Flight Ticket

Efe
Efe
February 4 9:25 AM87

I purchased a flight ticket via Mytrip on 30 December for Polish Airlines, with order number 1108-168-882, passenger nam...

Mytrip Failed to Rebook or Refund After Flight Cancellation

Tutku
Tutku
January 29 4:25 PM60

We purchased tickets through Mytrip for our flights scheduled on May 22, 2026. One of the connecting flights within this...

Mytrip Customer Service Not Answering After Air China Flight Cancellation

İlker
İlker
January 29 4:25 PM51

A portion of the connecting Istanbul–Tokyo flight ticket we purchased through Mytrip with Air China has been canceled. W...

Mytrip Created Duplicate Booking After Failed Payment

Erdi
Erdi
January 7 4:03 PM73

On December 19, 2025, I purchased a ticket through Mytrip for an Air Arabia flight from Sabiha Gökçen to Abu Dhabi sched...

Mytrip Would Not Let Me Use Open Ticket at Lower Fare

Ali
Ali
January 6 2:37 PM45

In February 2025, I converted a flight ticket I had purchased through Mytrip into an open ticket, and I was given the ri...

Mytrip Charged Extra Fees for Simple Flight Date Change

İbrahim
İbrahim
December 23, 2025 6:14 PM45

On December 20, 2025, I purchased a flight ticket through Mytrip for the Bangkok–Chiang Mai route under order number 110...

Mytrip Customer Service Failure Led to Unexpected Wizz Air Charges

Sema
Sema
November 12, 2025 2:37 PM50

On November 12, 2025, at 6:35 a.m., my Wizz Air flight that I purchased under the name Sema Ö*** was postponed to 1:05 p...

MyTrip Won’t Refund My Canceled Ticket, Keeps Delaying Payment

Yunus
Yunus
November 12, 2025 12:21 PM46

I bought a ticket through the MyTrip app, and even though I canceled my ticket the same day due to certain circumstances...

Mytrip Refuses Free Ticket Change Despite Etihad Flight Schedule Change

Barış
Barış
November 12, 2025 9:52 AM58

I purchased a ticket through Mytrip for my Etihad Airways flight scheduled for January 7, 2026, at 2:00 p.m. I received ...

Frequently Asked Questions

  • To contact Mytrip:
  • Visit their website at https://us.mytrip.com/rf/contact-us for more information and various contact methods including Live Chat.
  • Call their 24-hour customer service hotline at +1 786 405 85 11.

About Mytrip

Mytrip is an OTA (online travel agency) that facilitates the purchase of various travel services. The agency is based in Gurugram, India, and serves customers in over 20 different countries. Founded in 2013, the company has been in business for 9 years.

My trip offers a variety of travel services, such as flights, hotels, vehicle rentals, and insurance policies, and they even help travelers obtain necessary visas. The platform offers an intuitive search function, allowing users to compare flight schedules, prices, and airlines and other institutions offering travel services to make informed choices.