Mytrip.com

0100
(8 reviews)
Write a Complaint
137 Complaints
Mytrip.com
0100
(8 reviews)
Write a Complaint

Mytrip Customer Service Failure Led to Unexpected Wizz Air Charges

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Sema
November 12, 2025 2:37 pm
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MyTrip Won’t Refund My Canceled Ticket, Keeps Delaying Payment

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Yunus
November 12, 2025 12:21 pm
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Mytrip Refuses Free Ticket Change Despite Etihad Flight Schedule Change

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Barış
November 12, 2025 9:52 am
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Mytrip Charges Extra for Alternative Flight After Airline Altered My Itinerary

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Volkan
November 09, 2025 3:30 am
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Mytrip Charged Cancellation Fees Despite 24-Hour Pegasus Refund Policy

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Barış
November 07, 2025 12:37 pm
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Mytrip and Turkish Airlines Refuse to Process Refund After Approved Cancellation

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Kübra
November 02, 2025 7:25 pm
7

Mytrip.com Charged Claiming Credit Card Fee!

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Hesham
October 18, 2025 12:23 am
7
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Mytrip and Air Arabia Ignored My Refund Request

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Ceyda
October 15, 2025 1:28 am
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Mytrip Failed to Refund Thai Airways Ticket for Canceled Bodrum–Bangkok Flight

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Cemal
October 15, 2025 12:06 am
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Air Cairo and Mytrip Refused Refund After Flight Changed From Nov 22 to Nov 24

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Serap
October 14, 2025 12:52 pm
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Mytrip Refusing Full Refund Despite Paid Cancellation Guarantee

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Akin
October 02, 2025 3:24 pm
14

Paid for Mytrip Flight but Never Received My Ticket Confirmation

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Mete
September 23, 2025 12:54 am
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Mytrip Failed to Disclose Flight Operated by BBN Airlines for Ajet Booking

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Aydın
September 21, 2025 6:50 pm
11
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Mytrip Charged €8 for a Window Seat but Gave Me an Aisle Seat Instead

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Emre
September 17, 2025 3:32 pm
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Mytrip Refusing to Honor Paid Cancellation Policy for Warsaw–Istanbul Flight

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Hıncal
September 15, 2025 12:11 pm
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Mytrip Refused Refund for Wizz Air Flight Despite Airline Confirmation

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Anastasiia
September 14, 2025 7:40 pm
9
Mytrip Refused Refund for Wizz Air Flight Despite Airline Confirmation
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Mytrip Refusing to Honor Self-Transfer Guarantee After Missed Pegasus Flight

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Aytekin
September 12, 2025 2:39 pm
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1
Tuğba is completely dissatisfied with the result

Mytrip Refuses Refund Of ₺26,524.52 For AirChina Osaka–Istanbul Ticket

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Tuğba
September 08, 2025 7:15 pm
19

Mytrip Charged ₺695 For Automatic Check-In Service That Was Never Provided

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Nihan
September 05, 2025 1:41 am
16

Mytrip Refuses Refund After Air Montenegro Bankruptcy For ₺16,200 Tickets

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Muhammed
September 01, 2025 6:09 pm
19

Mytrip Extra 200₺ Charged on Pegasus Ticket Purchase

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Onur
August 31, 2025 3:07 pm
17

Mytrip Sold Ticket Without Promised 40kg Baggage, Refund Still Pending

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Hamza
August 21, 2025 2:38 am
30

Mytrip Pegasus Ticket Price Increased From 3.800₺ to 6.500₺ During Purchase

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Melek
August 16, 2025 7:09 pm
16

ytrip Not Refunding 3.369,04₺ for Pegasus Ticket Canceled Within 24 Hours

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Buse
August 14, 2025 7:05 pm
3

Frequently Asked Questions (FAQ)

Why didn't I get a full refund from Mytrip?
  • The terms and circumstances of the cancellation policy may change according to the individual trip you have reserved, However, travel cancellation plans frequently include some restrictive elements:
  • - Cancelation fees: If you decide to cancel your trip, you will typically be charged a cancellation fee. The precise trip and the timing of your cancellation will influence the amount of the cancellation fee.
  • - Refundable Deposit: In the event that your trip has a refundable deposit, you can be qualified for a reimbursement if you cancel within a predetermined time frame. The trip and the time of your cancellation will affect the amount of the reimbursement.
  • - Non-Refundable Deposit: Some excursions need a non-refundable deposit, which means that regardless of when you cancel, you won't get your money back.
  • - Extenuating Circumstances: In the event of extenuating circumstances, certain trip cancellation policies provide for cancellation without penalty. These circumstances could include things like disease, natural disasters, or war. To substantiate your claim, you might need to submit the proper supporting paperwork, nevertheless.
  • To comprehend the specifics that relate to your reservation, it's crucial to carefully read the terms and conditions of your trip cancellation policy. For precise information regarding your particular trip, it is advised to carefully examine the terms of each policy or to contact the relevant travel agency or insurance provider. Each policy may have variations and exceptions.
What is Mytrip Cancellation Guarantee?
  • The Cancellation Guarantee lets you cancel for any reason and receive an electronic voucher for 90% of the flight ticket price. The vouchers can be used to book on the Mytrip site only. As the Cancellation Guarantee is Mytrip’s exclusive service, any cancellations must be made through their customer care and cannot be handled directly with the airline.
How do I check the status of my Mytrip refund?
  • Go to Myrtip.com, then you have two options for logging in to get the most recent updates on your refund: you can use your Facebook or Google account, or you may enter your order number and the email address you used when booking. When you log in to "My Bookings," you'll see all of the pertinent information about your refund. It's critical to remember to expand and view all of the information by clicking on the "Your refund case info" link. There, you can find updated info on your refund status.
What are the rights of passengers in the United States under the Air Passenger Rights Act (APRA) in the event of a flight delay or cancellation?
  • The specifics of the flight change will determine your rights as a passenger. When flights are delayed or canceled in the United States, travelers have protections under the Air Passenger Rights Act (APRA). According to the APRA:
  • If a flight is delayed or canceled for more than a specific amount of time, the airline must supply the passenger with food, water, and lodging.
  • Airlines must also provide customers the choice between being rebooked on another flight or receiving a refund.
  • You can register a complaint with the Department of Transportation at www.transportation.gov about an airline's handling of a flight change if you're not satisfied with the service you received. The DOT will look into your claim and take appropriate action if the airline is found to be in violation of the APRA.
What is Mytrip customer service number?
  • To contact Mytrip:
  • Visit their website at https://us.mytrip.com/rf/contact-us for more information and various contact methods including Live Chat.
  • Call their 24-hour customer service hotline at +1 786 405 85 11.

About Mytrip

Mytrip is an OTA (online travel agency) that facilitates the purchase of various travel services. The agency is based in Gurugram, India, and serves customers in over 20 different countries. Founded in 2013, the company has been in business for 9 years.

My trip offers a variety of travel services, such as flights, hotels, vehicle rentals, and insurance policies, and they even help travelers obtain necessary visas. The platform offers an intuitive search function, allowing users to compare flight schedules, prices, and airlines and other institutions offering travel services to make informed choices.