I have been unable to properly watch the Super League package I purchased through Tod TV since the beginning of the season. Even though I have a 1,000 Mbps fiber internet connection at home, the broadcast on the Tod TV app constantly freezes and stutters, especially during live matches, making it impossible to watch smoothly. No error code or warning appears on the screen; the stream simply stops and resumes repeatedly.
I try to watch the broadcasts using the Tod TV app on a Vestel Android TV, and the same issue occurs during every match. Not only am I unable to enjoy the games, but I also feel that I am not receiving the service I paid for. Throughout this process, I have tried to contact Tod TV customer service multiple times, but I was unable to reach any representative and received no support at all.
I am experiencing serious inconvenience due to both the poor streaming quality and the lack of customer support. Because I cannot properly use the service, I request a full refund of the $113 that I paid upfront for the annualSuper League package.
I want to express my deep frustration with the Tod TV service throughout the entire season. Aside from matches streamed on beIN Sports 1, every other match has had serious viewing issues. The broadcasts constantly cut out, freeze, or buffer to the point where it's nearly impossible to watch a full m...
I purchased a Tod TV package on 01.12.2025, but due to continuous interruptions, I could not watch the match program broadcast on the same day. I am using the service via the mobile application and web browser, and I was not able to benefit from the package I paid for as expected. I wanted to contac...
On February 13, 2025, I tried to watch Fenerbahçe’s match through the live TV section on TRT1 in the TOD app, but due to constant freezing and lagging, I couldn’t watch the game properly. This isn’t the first time I’ve had this issue—it happens every time I try to watch a match. Why am I paying so ...
I purchased a TOD TV subscription that includes all available packages, expecting to enjoy full access to live content—especially Formula 1, which was the main reason I signed up. However, when I tried to stream the F1 race, I couldn’t watch it at all. I attempted everything: switching devices, usin...
It's been very upsetting not being able to watch Turkish Super League matches on the TOD app through my Smart TV for weeks. The screen is constantly frozen and filled with static. Contacting customer service is an very bad experience. If the issue remains unresolved by tomorrow's Fenerbahçe-Galatasa...
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