Yesterday, while cooking, the glass of my Bosch PKF652BB1E electric stove suddenly cracked on its own without any impact or external factor. As we were sitting at the table, we heard a “crack” sound but couldn’t figure out what it was, and since nothing was visible, we ignored it. When we later remo...
Since the day I bought my Bosch washing machine, I have been constantly calling to complain, but each time they send a technician who insists there is no problem. I chose Bosch because I trusted it as a reliable and durable brand, and I purchased two washing machines and one dryer. I specifically ch...
We purchased our Bosch KDN55NWE0N refrigerator in July 2024 from an authorized Bosch dealer in Anamur, Mersin, at Ferbay DTM Ltd. We're experiencing a persistent rust problem on the door of approximately 5-6 of the refrigerator's sides. The appearance of our product has seriously deteriorated, reduc...
The motor of my Bosch BGS41HYG1/04 vacuum cleaner, which I purchased from Bosch.com, suddenly stopped working two days ago. I am using the product under warranty and this is the first time I have experienced such an issue. When I contacted customer service, they claimed the problem was due to consum...
All my clothes come out of the washing machine I purchased from the Bosch authorized service on 19.06 with holes or tears. The Bosch authorized service has not provided any help, as they could not identify the source of the problem. This situation has caused me both financial loss and great frustrat...
I asked for help installing my Bosch Climate 2000 air conditioner on July 25. The subcontractor company, Termo Teknik, came to my house in the center of Afyonkarahisar but left without finishing the installation because they said they didn't have the right materials. Since then, I've been waiting fo...
I bought a Bosch air conditioner on July 28th. When I called the service and asked for a date for the contact, they told me that they would come for the installation on August 9th. When I called today to ask what time they would come, they told me that they could come on August 16th at the earliest....
On 07/08/2025, my Bosch Climate 3000i air conditioner was installed by the authorized Bosch service in Kırıkkale. After I began using the unit, I noticed that it started leaking water about an hour into operation. I contacted the service center, and they advised me to turn the unit off for 30 minute...
I am writing to you from Turkey as a long-standing and loyal BOSCH customer. My name is Prof. Dr. Barış B***. I am a professor at the Faculty of Engineering at Gebze Technical University and also serve in an administrative capacity in the Sustainability Department of our university. My wife is a tea...
I purchased a Bosch Climate 2000U CL2001U W35E air conditioner from Trendyol for ₺26,400. I bought this air conditioner for my home in central Elazığ and have been trying to get it installed for three days, trying to reach the service center. It took me a full six hours, and when I finally did, I wa...
My Bosch WGA244ZRTR model washing machine has been tearing my clothes in every program for about 3 months. I have been experiencing this problem and suffering since the day I bought the product. I have contacted Bosch customer service and the authorized service many times regarding the problem. The ...
The Bosch refrigerator neither freezes nor cools, and it can't be repaired. All of its parts have been replaced, yet the problem persists. Bosch as a company is completely indifferent to the issue. I’m tired of unplugging, emptying, repairing, and replacing the fridge. No one should buy this brand. ...
I bought an 18V/5.0Ah replacement battery for my Bosch cordless vacuum from Bosch Home Appliances two years ago (the current price is ₺5,000). Since it was a spare, we charged and used it occasionally to preserve its lifespan. However, in the past few days, it suddenly stopped working and wouldn't c...
I bought a Bosch washing machine in 2024. Actually, I wasn't a fan of buying one, but I bought it at my wife's request. The product broke down before the year was up, we called the service, the service stated that the shock absorbers were broken and requested a replacement, so I did not want the pro...
"Thank you"
The Bosch refrigerator I purchased approximately seven years ago has become unusable due to a recurring and unresolved malfunction. Specifically, the ...
On July 26 at 4:49 PM, I purchased all the appliances in my home from Bosch, and it hasn't even been a year since. I planned to have an air conditioner installed, but due to the distance between the AC room and the apartment, I was charged ₺15,000 for the installation. Despite paying the full amount...
I purchased a Bosch Series 8 model refrigerator, washing machine, and dishwasher from the Güven Kardeşler Bosch dealer in Yenimahalle, Ankara. The products were delivered to my home on May 24, 2025, by Horoz Logistics. Since I haven’t moved into my house yet due to my upcoming wedding, I haven’t ope...
I contacted Bosch customer service when my Bosch air conditioner malfunctioned. They sent an authorized service technician to inspect the issue. However, the technician barely examined the unit and immediately claimed that the problem wasn’t with the AC, but rather an electrical issue. He did absolu...
On August 20, 2020, I purchased a Bosch refrigerator from Gizerler AVM in Adana, and since the very first year, I’ve been dealing with the same recurring issue year after year. In 2021, I filed the first service request, and the refrigerator was repaired. However, the exact same problem occurred aga...
I am writing to express my disappointment with a Bosch refrigerator I purchased approximately 5 to 6 years ago. In the middle of summer, the refrigerator suddenly stopped working. The authorized service diagnosed a motor failure and demanded a repair cost of 15,000 TL (approximately 460 USD) for rep...
On June 30, 2025, at 9:52 PM, I purchased a WGA254Z0TR white washing machine from the Bosch website for a total of ₺36,993. At 10:16 PM the same day, I contacted the customer service center with request number 3082455 to cancel the order because I realized the machine did not have a pre-wash feature...
On June 26, 2025, I purchased a Bosch BCS1041WAC Unlimited 10 Cordless Upright Vacuum Cleaner from the Ege Shop store on the marketplace website Trendyol.com. I paid ₺17,907.00 for the product. My order was shipped and delivered to me on June 30, 2025. I opened the box to test the product. However, ...
On June 28, 2025, I purchased a BOSCH CL2000U/1 18,000 BTU air conditioner via N11. Before and after the purchase, I requested installation and was contacted from +90 544 635 9***, where I was told the appointment was set for July 4. This morning, I received another call from the same number request...
Bosch is a multinational corporation that produces a wide range of products, from automotive parts and power tools to home appliances and security systems. Founded in Germany in 1886, the company has a long innovation and technological advancement history. Today, Bosch is recognized as a global leader in various industries, with operations in over 60 countries and a workforce of more than 400,000 employees. Bosch's commitment to quality and innovation is reflected in its products, designed to meet the needs of consumers and businesses alike. Their automotive products, for example, are known for their durability and reliability, while their power tools are prized for their precision and performance. Bosch's home appliances, including dishwashers, ovens, and refrigerators, are recognized for their energy efficiency and user-friendly features. Additionally, Bosch's security systems and solutions are trusted by businesses and organizations worldwide for their effectiveness and reliability. With such a diverse range of products and a reputation for excellence, it's no wonder that Bosch is a household name across the globe.
