Melbet Locked My Account Right After I Requested a Withdrawal
I have an online betting account with Melbet in Cameroon and recently experienced a serious problem when trying to withdraw funds to my card. After requesting a withdrawal, I was suddenly signed out of my account. Since Monday, I have not been able to access it again. It has now been 3 days without any justification or explanation from Melbet as to why my account was blocked or logged out. I attempted to contact Melbet customer support regarding this issue, but I have not received any response. My funds are currently stuck in the account, and I am unable to complete my withdrawal or even log in to see my balance or account status. I request that Melbet urgently reopen my account and proceed with the payment of my withdrawal as requested, so that I can access my money without further delay. I also expect a clear explanation as to why my account was suddenly signed out in the first place.
Hello, We understand how important it is for our users that transactions are completed on time and without issues. We sincerely apologize for the inconvenience you have experienced. To resolve your issue as quickly as possible, please share your player ID and the email address registered to your account with us. Once we receive this information, we will thoroughly investigate the matter and work to resolve it as soon as possible. Best regards, Melbet Team
If the issue persists, please let us know, we’ll be happy to assist you. But if the issue has been resolved, may we close this complaint?
