I asked for help installing my Bosch Climate 2000 air conditioner on July 25. The subcontractor company, Termo Teknik, came to my house in the center of Afyonkarahisar but left without finishing the installation because they said they didn't have the right materials. Since then, I've been waiting for 16 days and have called Bosch customer service, Termo Teknik, and the authorized service Mercan Isıtma many times. I always got the same answer: "We'll get back to you as soon as we can," but no real solution was given, and appointments were always pushed back. I paid for my air conditioner, including installation, and it's still under warranty. I have Bosch appliances in my house, but this is the only time I've had such a big problem with an installation. I think this problem happened because I was sent to a subcontractor. Because the installation isn't done yet, I've been having a hard time staying home in the heat, had to take time off work, and am having a hard time getting back and forth between home and work all the time. I expect Bosch to finish the installation quickly and completely, and to make up for the trouble I've had.
I purchased a Bosch Climate 2000U CL2001U W35E air conditioner from Trendyol for ₺26,400. I bought this air conditioner for my home in central Elazığ and have been trying to get it installed for three days, trying to reach the service center. It took me a full six hours, and when I finally did, I wa...
On July 26 at 4:49 PM, I purchased all the appliances in my home from Bosch, and it hasn't even been a year since. I planned to have an air conditioner installed, but due to the distance between the AC room and the apartment, I was charged ₺15,000 for the installation. Despite paying the full amount...
I purchased a Bosch air conditioner with an active warranty in 2021. The service team arrived, installed it, and then left. I have two air conditioners at home, and I only used the Bosch unit sparingly because the weather was still cool. However, as temperatures in Turkey rose above normal, I began ...
I wish I hadn't bought an air conditioner from Bosch 15 days ago. They don't even have an AC installation service, and the one they sent wouldn't do it. When I called Bosch's customer service, they kept saying they would send another service, but nothing happened. I don't know what to do. As if that...
I bought a Bosch air conditioner about 1.5 years ago, but it broke down on May 15, 2023. I filed a warranty claim, and the service arrived on May 20th and allegedly fixed it. However, it broke down again the next day. I went through this cycle several times, and today, July 20th, my air conditioner ...
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