On August 20, 2020, I purchased a Bosch refrigerator from Gizerler AVM in Adana, and since the very first year, I’ve been dealing with the same recurring issue year after year. In 2021, I filed the first service request, and the refrigerator was repaired. However, the exact same problem occurred again the following year and was repaired once more. This issue has repeated annually without fail, and just a few days ago, it happened again.
The product is still under warranty, but it’s clear to me that this refrigerator has a chronic defect. I have had to endure the same malfunction for five consecutive years since the date of purchase. This is no longer acceptable.
All invoices and repair reports are attached to support my claim. I respectfully demand that this faulty unit be replaced with a new one, as repeated repairs have not solved the issue. I hope Bosch takes responsibility and resolves this matter promptly and fairly.
I purchased a Bosch KDN55NWF1N No Frost refrigerator from the Bosch dealer in Vezirköprü, Samsun. Since the day I bought it, the refrigerator has had recurring cooling issues. For the past 4–5 days, the lower compartment has completely stopped cooling, and now the problem is also starting to affect ...
. We have bought a refrigerator, brand of Bosch on 28th of July, 2020. Right after we started to use it, we have realised that there was a problem for freezing and we called for a service to report the problem. M**** G******** who was responsible tecnician at Sarıyer district told us that everything...
I'm writing to say that I'm not happy with the technical service from Bosch Turkey. I bought a new Bosch fridge with the model number kgn76aif0n in August 2021. After only one year, the fridge broke down in November 2022, and the technical service replaced the compressor for free. But the fridge bro...
I have been a Bosch user for 21 years. I purchased my Bosch brand refrigerator 5 years ago. During this time, a second compressor was installed outside of the warranty period because the compressor was faulty, and it cost almost half the price. The company did not charge for the compressor as part o...
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