The front panel of our Bosch WAT i-DOS washing machine has rusted, and the underlying metal has corroded and collapsed i...nward. We only became aware of the issue once it reached this condition. Despite using the appliance under normal household conditions, this level of deterioration on the front pan
I purchased a Bosch A4 series washing machine from the Bosch authorized dealer in Gölcük/İzmit on 3 May, with a 3-year w...arranty. From the first day I started using the machine, it has been constantly leaking water and detergent from the door area. This leak occurs regardless of whether I use a small
"Today they called, saying that last year we had asked for the payment link to be sent via SMS to a number ending in 4662, and this year you didn’t say anything like that. Yet I have been trying since the beginning of March to ensure that all transactions are made using the number ending in 4662 and not with the phone number registered in the system. My spouse received an SMS on his phone again, even though I repeatedly specified that the transaction should be done through the number ending in 4662; I only realized at the last moment that it was the final day of the deadline payment because they sent the SMS to a different number, not the one I gave for contact, so we didn’t see it. On the deadline day I said pay in the evening, we got an error message, and the next day they were selfish enough to ask why we didn’t call them, even though it was a holiday and everything is closed during the holiday. After the holiday we called, and they said it was already too late. They have already, under the guarantee, performed cheap transactions twice up to now; we have paid far more than our share for years, we keep giving money, but they refuse to honor the guarantee. In short, they blamed us for their own system error and did not extend the guarantee."
I purchased a Bosch sandwich maker as part of a 12-piece bridal set from a retail store. After bringing the product home..., I did not use it immediately. About 25 days later, when I opened the box for the first time, I noticed that the pressing handle was detached from its place. Even though the prod
Approximately six months ago, I purchased a Bosch WU11ADAW0N tankless water purifier from the factory in Çerkezköy, Teki...rdağ, paying around 14,000 TL (approximately $467 USD). Since the day I bought it, I have continuously experienced a problem with low water flow from the purified water faucet. Ev
Bosch refrigerator has been malfunctioning continuously since the day it was purchased; to date, 5–6 parts have been rep...laced and approximately 10 service interventions have been carried out. Despite all these procedures, the product has never operated reliably or consistently, and at best we were o
About three years ago, I purchased a Bosch range hood as part of a bridal appliance package. In recent weeks, an authori...zed Bosch service team from Van İpekyolu came to perform the initial installation and setup. Since there was no external exhaust duct available, I was sold two carbon filters by t
I own a Bosch Unlimited 7 cordless vacuum cleaner, purchased from Salapatas in Nafplio, Greece, with an invoice dated No...vember 2023. The device has been working well up until very recently, but a few days ago, the brush roller suddenly stopped spinning, and I am now unable to access it to check or c
I purchased a Bosch Advanced Aquatak 160 model product one day ago, but after using it, I realized that the pressure lev...el was not what I expected and that its performance did not meet my expectations. For this reason, I requested that the authorized service center issue a service report or written
My Bosch refrigerator, model KGN55VIF0N/02, began experiencing serious problems on August 23, 2025, approximately one to... two months before the warranty expired. The freezer section started excessive cooling and icing, while the refrigerator compartment stopped cooling altogether. An authorized servi
"The process is ongoing"
I have been a long-time customer who has trusted Bosch and Siemens brands f...or many years, and my home contains several premium-series Bosch and Siemen
"Since the paint peeling of my washing machine, whose warranty had expired, was a manufacturing defect, they came and replaced it for free."
I purchased a Bosch hand blender with great confidence, but after fewer than 10 uses, the gear stripped and the product ...became unusable. During its last use, I was only grating carrots—there was no contact with metal or any hard foreign object, and the blender was used completely normally. When I t
About 30 days ago, we purchased products by paying with a credit card at the Bosch Ba* dealer located in central Karaman.... Even though we have both the payment receipt and a signed contract, neither the products we purchased were delivered nor was the money we paid refunded to us. We were repeatedly
"Teşekkür ediyorum bosh markası kalitesinin hakkını verdi güvenimi boşa çıkarmadı süpürgemin iki başlığıda yenisiyle değiştirildi.Harikasın bosh."
I bought a Bosch KGP86AIC0N refrigerator in May 2024. It has broken down 4 times in just the last 5 months (August, Sept..., Nov, Dec 2025). Each time, it stops cooling and freezing completely. Despite my demand for a replacement after the 3rd failure, Bosch forced another repair on me, claiming "facto
I purchased a Bosch WTH22200TR 0119 dryer on 26.11.2024, with a 3‑year warranty. On 07.01.2026, the door gasket of the d...ryer tore off while opening the door, as the gasket stuck and ripped. This happened during normal use in my home. When I contacted the Bosch authorized service in İstanbul Kasımpaş
On 29.05.2023, I purchased a Bosch Unlimited 8 upright vacuum cleaner (BCS8214PRQ/02 0210) from Mediamarkt. I have been ...using this product about once a week, strictly following the user manual and without leaving it on overcharge. Despite this careful and relatively infrequent use, the battery compl
"On the same day, within an hour, I was called by a Bosch Customer Representative. Efforts were made to take the necessary steps for customer satisfaction. A day later, the authorized service arrived. The door lock was replaced, but it was determined that the fault was a card malfunction. We learned that the warranty is still in effect. We were told that an order for a card replacement has been placed and that it will be installed once it arrives. We are waiting. I'm glad that customer satisfaction is being prioritized, because when I reviewed similar complaints I was skeptical. But it turns out that's not the case. Satisfactory steps have been taken up to this point. I will write an update once the process is completed."
I purchased a Bosch built-in dishwasher from a Bosch home appliance store in Istanbul. About 2–3 months after the purcha...se, I noticed rust forming on the stainless steel front panel, and this issue continued to worsen over time. Experiencing such a problem while the product was still under warranty
On 19.04.2025, we purchased a total of 7 products from the Bayram Çağlıyan Bosch dealer in Karaman, including a fridge, ...washing machine, dishwasher, built-in set, oven, hob and a Philips television. We paid ₺4,000 in a single transaction by credit card and the remaining ₺86,000 in 5 instalments on t
I have been a loyal Bosch customer for years and have preferred your brand for all my white goods, including my Bosch Se...rie 4 A+ dishwasher. However, my recent experience has completely changed my view of your brand. On 24 December 2025 around midday, I was called by an authorized service representa
