On June 28, 2025, I purchased a BOSCH CL2000U/1 18,000 BTU air conditioner via N11. Before and after the purchase, I requested installation and was contacted from +90 544 635 9***, where I was told the appointment was set for July 4. This morning, I received another call from the same number requesting a photo of the product barcode, which I sent. I was then told installation must be done by Thermotechnic and that today’s appointment was canceled. I called 444 2 474, emailed my invoice, and was redirected to the Authorized Service, who informed me the earliest date is July 10. I managed all of this through my own effort, as no proper support or guidance was provided. The seller never reached out. I chose your brand trusting in the renowned German discipline, but it’s clear that this standard is no longer being upheld.
On 18.07.2024, I placed an order for a Bosch Climate CL2000U w 35 e a++ 12000 BTU Wall Mounted Air Conditioner from hepsiburada.com. The product was delivered on 22.07.2024. There was a phone number on the box for contacting the seller. Following the instructions, I reached out to the seller and pro...
On July 26 at 4:49 PM, I purchased all the appliances in my home from Bosch, and it hasn't even been a year since. I planned to have an air conditioner installed, but due to the distance between the AC room and the apartment, I was charged ₺15,000 for the installation. Despite paying the full amount...
My Bosch 24 BTU air conditioner failed, and I reported it on July 27th. They promised to contact me within a day, but it's now August 1st, and I haven't heard from any authorized service personnel. Trying to stay cool in this heat has been difficult, and despite numerous phone calls, they keep promi...
On June 28, 2024, our company purchased a Bosch air conditioner from the Konya Central Yuva authorized dealer. Despite 13 days passing, the authorized service they directed us to hasn't installed the unit. We've reported this multiple times through customer service, but unfortunately, we've made no ...
I asked for help installing my Bosch Climate 2000 air conditioner on July 25. The subcontractor company, Termo Teknik, came to my house in the center of Afyonkarahisar but left without finishing the installation because they said they didn't have the right materials. Since then, I've been waiting fo...
Comments