I purchased a brand-new 2024 Opel Grandland under the Stellantis Turkey umbrella in May 2022. Approximately six months after the purchase, I began to experience several technical problems, and I have unfortunately had to continue using the vehicle with these issues for about 1.5 years. The heating a...
My DS7 vehicle, delivered in September 2023, began showing deformation and marks on the horn area of the steering wheel while it was still under warranty. Believing this to be a manufacturing defect, I applied to the authorized service Koluman Ankara and requested that the issue be resolved under wa...
Since the day I purchased my Fiat 500e La Prima, I have been unable to access the Fiat Global mobile app from Turkey. Because the app is not available in Turkey, I cannot install it on my phone, nor can I link or manage my vehicle through the app. In addition, the Uconnect 5 multimedia screen in the...
Dear Alfa Romeo / Stellantis Turkey Representatives, I am the owner of a 2011 Alfa Romeo 159 Ti 1750 TBi (Alfa Rosso). My car has been maintained exclusively by authorized services since it was brand new; for the last five years I have been using Enriko Aliberti in İzmir. However, the attitude and t...
The rear taillights of my Peugeot 2008 have developed internal cracks on their own. This occurred without any external impact or damage. To resolve the issue, I contacted the authorized service centers Düzce Kervan and Ankara Göral. Both service centers confirmed that the cracking in the taillights...
I live in Antalya, Turkey, and I would like to express a complaint. On 09.07.2025, I purchased a Citroën E-C3 Aircross from the Citroën dealership “Citroën Balaban” in Antalya. The sales team was very helpful in every respect, but afterwards we started to experience some issues with the vehicle. The...
I purchased a 2024 model Peugeot 408GT with an automatic transmission. I took delivery of the vehicle on March 15, 2025. Within 1-2 weeks, I encountered an issue where the automatic transmission would spontaneously shift into a mode displaying only 1-2 behaving like a manual transmission. Additional...
On April 15, 2025, I was involved in a serious traffic accident with my 2022 Opel Combo Life (license plate: 34 FKP 2**). The vehicle sustained heavy damage, even rolling over. Despite the severity of the crash, none of the airbag systems deployed. This poses a serious safety risk and represents a c...
I bought my car from Peugeot Can Istanbul dealer on 24.04.2024. The start stop of the car was not working. I told them when I took it for the first maintenance thinking it might be the battery. They didn't look. The car didn't start at my workplace on 28.05.2025. Roadside assistance came and charged...
I own a 2019 Citroen C-Elysee 1.5L BlueHDi vehicle, and I regularly have it serviced at İnallar Citroen in Bursa. In February, I took my car to the service center because a warning appeared on the multimedia screen saying, “Clutch temperature high, limit clutch use.” The service team informed me tha...
I bought an Opel Corsa in November 2022, but after just one week, the multimedia screen started shutting off. When I went to the car service, they told me a new update would be released and that it would fix the problem. I trusted their promise and kept using the car carefully, hoping for a quick so...
I have been a satisfied owner of the DS4 Performance Line, but I am extremely disappointed with how the warranty coverage is handled. After completing the 15,000 km service, I was informed that the next scheduled maintenance is at 35,000 km and that my vehicle is now outside warranty coverage. This ...
In November 2024, I purchased the new Peugeot 3008 Hybrid Allure package from Tarabya Peugeot Nev dealership at its so-called launch price. I paid ₺2,100,000 in cash, investing my entire savings into this vehicle. Since the day I bought it, I have faced nothing but frustration, to the point of despa...
I want to share my frustrating experience with Stellantis' authorized Peugeot service at Haşim Balaban in Antalya, which has caused me significant inconvenience. My vehicle was damaged in a traffic accident and was delivered to the Antalya Haşim Balaban Peugeot Authorized Service Center for repairs....
I want to share my frustrating experience with Stellantis Türkiye and my Opel Crossland 1.2T, which has been nothing but a series of recurring engine problems and poor service solutions. I purchased my 2021 Opel Crossland 1.2T (license plate 34 D*49) as a second-hand vehicle 1.5 years ago**, trustin...
I’ll share my Opel journey. I purchased a 2021 model with license plate 34 DZT *** second-hand 1.5 years ago, trusting Opel's renowned quality. After all, it's German. Or as much German as Renault is Turkish. A few months after the purchase, the car's warning light came on. Since there wasn’t an Ope...
Although almost 6 months have passed since the process I started by applying to the service on 21.06.2024 due to a production-related defect in my new Opel Corsa vehicle, it has not been completed. Although it was determined in the reports that there was a production error, my grievance was not reso...
I purchased a brand-new Opel Corsa, and due to a manufacturing defect, I initiated a service request on June 21, 2024. Despite nearly six months passing, the issue remains unresolved, even though reports confirm the defect is manufacturing-related. Opel has failed to provide any effective updates de...
I am facing two serious issues with my 5-month-old Citroen C4X, which has only 15,000 km on it: Left Tail Light Water Leakage: This problem is causing my parking sensors to malfunction, creating safety risks while driving. Brake Pad Squeaking: During rainy weather, the brakes make loud, disturbing ...
Stellantis should not manufacture vehicles if they cannot ensure proper quality. The cars produced on your assembly lines are riddled with issues, and your partner, Peugeot, struggles to cover for your incompetence, damaging their reputation in the process. Every vehicle I’ve encountered from Stella...
I purchased a brand-new Citroën E-C4X from Büyükçekmece Çetaş in February 2024, and just nine days later, the backup camera started malfunctioning. Despite taking the car to the dealership multiple times, they dismissed my concerns with rude and unprofessional behavior, insisting the camera wasn’t d...
Hello, I own a 2023 Citroën e-C4X, and the voice command and Wi-Fi features do not work. These features are clearly advertised as functional in the vehicle's promotional materials and user manual. However, they are not operational in the actual vehicle I purchased. This is misleading and disappoint...