On July 28, 2025, a package assigned to me was sent out for delivery by UPS Türkiye’s Yenimahalle Branch in Ankara. When the courier arrived, I explicitly told them I did not want to receive the package and requested it be returned immediately. However, despite my clear instruction, no return process has been initiated as of today.
I tried to contact the branch using the phone numbers listed on UPS’s site to follow up, but none of them connect. The calls either don’t go through at all or ring endlessly with no answer—even when I try alternate branch numbers. This lack of communication is incredibly frustrating, especially since I followed the correct procedure from the beginning.
My tracking number is 1ZA2320E6803359158. I need UPS to urgently initiate the return process and provide a clear, written update on the current status of my package. The delay and radio silence are completely unacceptable.
I had an extremely frustrating experience with UPS Türkiye and their Yenimahalle distribution branch. On June 11, 2025, they claimed they came to my address and couldn’t deliver because no one was home. That’s simply not true—I was available and waiting for the delivery all day. Without any actual a...
I placed an order through the Zara app, and my package (tracking number: 1Z9A88696868114008) was handed over to UPS on July 16, 2025. Today is July 23, and the package still hasn’t been delivered. For the past three days, I’ve been repeatedly calling UPS Turkey customer service. Each time, they tell...
On August 8, 2025, I received a notification regarding my UPS shipment (tracking number: 1ZE549G06806368918) stating that I was “not at the address.” However, this is completely false because I was at home all day, and no courier ever came to my door. It is unacceptable that a package can be marked ...
I’ve been waiting over a week for a package shipped via UPS with tracking number 1Z2564YF6805482724, yet I still haven’t received it or been given any clear update on its status. The package was supposed to be delivered to my address in İskenderun, Hatay, but UPS has failed to provide accurate track...
On April 15, 2025, my package was shipped via UPS Türkiye with my address details entered completely and correctly. Yet on April 21, UPS marked the delivery as failed due to a “wrong address” and returned my shipment without informing me in any way. I received no call, no email, and no notification...
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