I ordered two sofa cleaning machines, and the shipment was handled by UPS. But instead of delivering the package to me, they marked it as “delivered” and claimed it was handed to someone—using a completely made-up name. There wasn’t even a real signature or proper recipient listed.
Despite multiple follow-ups, UPS has not delivered my package. The representative first told me it was “delivered to the wrong person and will be retrieved and brought to you shortly.” That makes no sense—why would someone accept a package they never ordered, only to magically return it later?
Let’s be clear: this isn’t a misdelivery. It’s a lost shipment, plain and simple, and UPS refuses to own up to it. I’m told to keep waiting, but no one takes responsibility. The lack of professionalism and accountability is appalling.
UPS, stop giving vague excuses and track down my package—or compensate me in full. I paid over ₺ for these machines, and I’m prepared to take this matter to court if needed. You don’t get to take people’s money and vanish.
I’m extremely dissatisfied with UPS. On three separate occasions, my packages were marked as “delivered” before ever going out for delivery. Each time, I was told to pick them up from the branch myself—even though I paid for home delivery. What kind of service is this? UPS doesn’t even attempt to b...
I made a recent online purchase and needed to return the item because exchanges weren’t allowed. The seller uses UPS for returns, so I followed their instructions and submitted a return request through UPS. That’s where everything started going wrong. For the past four days, I’ve been getting the r...
I have never seen a more irresponsible shipping company than UPS. They marked my package as “delivered” on the same day they first called me about the estimated delivery, even though the package never arrived. According to them, it would be delivered during the week, but that never happened. The tra...
I am having serious issues with UPS regarding the return process for my order. On March 6, 2025, they supposedly came to pick up my package but claimed that it was not ready, even though no one actually arrived. They then left a note saying they would return on March 10, 2025, but once again, no one...
I recently experienced a major issue with UPS. They marked my package as "delivered" and even indicated that I personally received it, but the package never arrived. This is incredibly concerning, as I didn’t provide the delivery confirmation code to anyone. How was my package handed over without pr...
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