I’m extremely frustrated with UPS Türkiye. I was expecting a delivery, but they never brought my package to me. Later, they claimed that my address was “incomplete.” However, I double-checked the information and can confirm the address was entered correctly.
To make matters worse, they never called me, never attempted to contact me in any way. Without notifying me, they initiated a return process, but even after several days, I still haven’t received a refund. I don’t know where my package is now, and I’ve been left in the dark.
I demand that UPS either deliver my package or immediately refund my money. This level of negligence and lack of communication is absolutely unacceptable. I trusted UPS to handle my shipment professionally, but they have failed miserably. I expect a prompt resolution and a proper update on my package’s location.
UPS Türkiye has completely exhausted my patience. I’ve been trying to receive my package for over a month, but each time it gets returned due to so-called address issues—even though my delivery address and phone number are fully up to date in your system. I’ve verified my information multiple times,...
I’m very frustrated with UPS Türkiye. I scheduled a courier pickup over a week ago and provided all the required information, including my phone number. Yet, they marked the request as invalid, claiming, “There is no call record associated with this phone number.” This is unacceptable. No one from U...
I shipped a package with UPS Türkiye, and it’s been a full week with no delivery. Every day, I’m told by both the main office and customer service that the package will be delivered that day, but nothing happens. The status keeps showing as "out for delivery," but the package never arrives. This is ...
I had an extremely frustrating experience with UPS Türkiye and their Yenimahalle distribution branch. On June 11, 2025, they claimed they came to my address and couldn’t deliver because no one was home. That’s simply not true—I was available and waiting for the delivery all day. Without any actual a...
I placed an order for clothing from an online store, and the shipment was assigned to UPS Türkiye. The package was out for delivery today, but the courier didn’t even bother coming to my address. Instead, they called me, and since I couldn’t answer, they canceled the delivery. This is incredibly fru...
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