On the morning of February 27, I was involved in a traffic accident in Bolu while driving my Dacia Sandero Stepway. I wa...s found to be completely free of fault in the accident. After the collision, my vehicle was transported by tow truck to the nearest authorized service center, Dacia Vizyon Otomotiv
"One week has passed and there has been no response at all. The front of the headlight is completely blocked; because of light scattering, oncoming vehicles keep warning me by flashing their indicators, and the headlight does not perform its function. It must be replaced. Your experts have confirmed 100% that it is a manufacturing defect. What are you still trying to prevent from being covered under warranty, Renault Mais?"
"They wrote the license plate incorrectly when creating the service record. My appointment for tomorrow was canceled, and a new one was scheduled for Thursday morning. I will write the updated situation here after the service."
I own a 2019 Dacia Sandero Easy-R 0.9 petrol with 60,000 km on the clock. T...he vehicle has a persistent and severe vibration problem when starting off
On 12/08/2025, I reached an agreement with the Ankara Renault Dacia Cihan dealership for the purchase of a 2025 model mi...neral gray Dacia Sandero Stepway 1.0 TCe Extreme, engine number H4DE470D700202 and chassis number UU1DJF00375151217, for a cash price of ₺1,235,000. I shared my identity and contac
I have a 2022 Dacia Stepway 1.0 TCe with 47,000 km, and just 20 days after the warranty ended, I began facing multiple p...roblems: injector failure, hill start assist not working, tire pressure warning light, ESP fault, and a significant loss of power. It’s really disappointing to encounter all these
I took my 2023 model Dacia Duster 1.0 TCe to the service because the engine revs were dropping and the car was unrespons...ive when I pressed the gas pedal. They said there was a fault in one part and repaired it under warranty. However, the same issue occurred again just a week later, so I brought it
My car is a 2023 model Dacia Duster with only 5,000 km on it. On April 18, 2025, at 1:30 PM, I went to the Iğdır Renault... Yıldızlar dealership for a service appointment. However, my car was neither connected to a diagnostic system nor lifted—only taken for a test drive. The technician claimed there w
Hi, I took my Dacia Duster to AKKAŞ Service in Balıkesir, Turkey, but the situation got worse. On 13.03.2025, my car bro...ke down and had to be towed. The same day, I received it back from the service after paying ₺5,700 for an engine oil change. However, that evening, the car broke down again. I was
I was involved in an accident on 19.02.2025 with my vehicle, license plate 07 MSE **, which is insured with Ray Sigorta.... Although I was not at fault, a damage file was opened on 20.02.2025. On 26.02.2025, the expert ordered the parts. The parts were purchased on March 6 and delivered to the service
"I would like to thank Mr. Yasin very much for his attention and interest. His politeness and problem-solving approach were very good. He called, showed interest, and resolved the issue in the shortest time possible. He was polite and quite attentive. He solved a problem I had for about a year in 2 weeks. I also want to thank Ms. Zeynep, who works at the Fırat branch. Ms. Arzu, who was before Ms. Zeynep, was very inattentive."
As the owner of a Dacia Sandero Stepway 2023 Expression, I've had an unanticipated problem. Despite being under warranty... and having only 22,000 kilometers on the odometer, the panel bearing the front emblem began to deform on its own, resulting in the emergence of cracks. Following a research, I unc
I bought a Dacia Sandero Stepway Extreme model automobile over the phone from Cihan Oto in Ankara, without seeing it in ...person. However, when I received the vehicle, I noticed that it came with carpeted floor mats rather than the highly detailed Extreme design rubber front and rear mats that were re
In April 2021, I purchased a brand-new car from the dealership. It had absolutely no mileage on it. However, after only ...a month, while driving at a speed of 90-100 km/h in 6th gear, I became aware of a humming sound emanating from the engine. I went to the authorized Ermat Service Center in Izmir, w
I've been dealing with a persistent issue regarding the handbrake lever of my Dacia Logan MCV panel van. Even after repl...acing it thirteen times, the problem continues to persist. I've had enough of these never-ending issues with the handbrake lever. In addition to this issue, my car has been running
On December 19, 2023, my Dacia Duster vehicle, which was still under warranty, issued a warning about the risk of motor ...failure. I contacted the Dacia Headquarters, and my car was towed to the authorized service center. A day later, a diagnosis was made, indicating the need to replace 4 injectors an
We've been super excited for the past three months, waiting for our baggage door to show up. But, sadly, there's no sign... of it being delivered anytime soon. The whole thing is still a big mystery, and it's hard to believe that such an important thing is not available anywhere in Turkey...how there's
As we were driving on the highway at night with our 2016 model DACIA SANDERO STEPWAY vehicle, the low beam headlights su...ddenly turned off and we had to use the high driving headlights to get to a safe area. During this time, we experienced many accident risks. When we investigated, we found that the
"Thank you."
my 2023 Dacia Duster, it's got just 16,000 clicks on the odometer, and guess what? The clutch is acting up. You know how... they sell these cars, saying, "If you're not planning to off-road in the mountains, don't bother with a Duster." It's all fancy ads and promises. Fast forward to when my car actua
