SGT*thepdfaid Charged My Card Without Permission

Gamze
December 1, 2025 6:38 PM402

An unauthorized transaction was made on my Yapı Kredi credit card without my knowledge or consent. On December 1, 2025, around 3:53 PM, a $9 charge appeared on my card statement from a merchant listed as “SGT*thepdfaid”, processed via virtual POS and showing the location Limassol, Cyprus. In the transaction details, the merchant ID appears as 5265*******22**.

My card has always been physically in my possession, and I did not authorize this transaction at the specified date and time. I did not purchase any goods or services from this merchant. The statement on the slip saying “I received goods/services in exchange for this amount” is completely false.

I want to clearly state that this transaction occurred without my authorization and against my will. I request that Yapı Kredi urgently investigate this unauthorized $9 charge, formally accept my dispute, and refund the amount to me. I also request that all necessary security checks and precautions be taken regarding my card information and that my account be thoroughly reviewed to prevent a similar issue from happening again.

January 20 6:27 PM (1 month after complaint)

Hello, Thank you for your feedback! We understand how unsettling it can be to notice a charge you did not expect, especially when it appears without clear explanation. Your concerns matter to us, and we appreciate you sharing these details. Please reach out to our support team so we can look into this together and provide clarity. Best, David, PDFAid Support

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