I have never seen a more irresponsible shipping company than UPS. They marked my package as “delivered” on the same day they first called me about the estimated delivery, even though the package never arrived. According to them, it would be delivered during the week, but that never happened. The tracking system shows no real updates or accurate status.
To make things worse, the site I ordered from also shows the item as delivered because of UPS’s false delivery status. This means the return period has already started counting down, even though I never received the item in the first place.
I’ve contacted UPS multiple times, but no one provides proper information, and no follow-up occurs. How can a package be marked delivered when it clearly hasn’t reached the customer? The level of negligence is shocking.
I demand immediate clarification, delivery of my package, and a reset of the return window. UPS must take responsibility for misreporting a delivery and causing this unnecessary frustration.
I’m extremely dissatisfied with UPS. On three separate occasions, my packages were marked as “delivered” before ever going out for delivery. Each time, I was told to pick them up from the branch myself—even though I paid for home delivery. What kind of service is this? UPS doesn’t even attempt to b...
UPS called to confirm if I was home, and I clearly said yes. I waited the entire day expecting the delivery, but the package never arrived. When I called them back to ask what happened, they claimed, “We tried to reach you but couldn’t.” That’s simply false—there was no missed call on my phone. Eve...
Today I was expecting an important package via UPS, and I stayed home the entire day to receive it. The package was marked as "out for delivery," so I made sure not to leave the house at all. However, no one rang the doorbell, no one called me, and yet UPS marked the shipment as “recipient unreachab...
I’ve had an incredibly frustrating experience with UPS. I placed an order on May 13, and UPS claimed they broke the item and never delivered it. The sender kindly arranged a replacement shipment on May 16, which was supposed to arrive by May 20. Naturally, the second package also didn’t arrive. Whe...
I handed over my package to UPS two days ago, and since then, there has been no movement or tracking update whatsoever. The shipment is completely stagnant—not a single status change, no transit scan, no estimated delivery time. It’s as if the package has been forgotten. I’m extremely frustrated an...
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