On February 27, 2026, I experienced a serious issue on my AJet flight (PNR: 3RFTEG) scheduled to depart at 05:35 AM from... Istanbul Sabiha Gökçen to Erzurum. Due to the aircraft being unable to land in Erzurum, it was diverted to Trabzon Airport. Upon arrival, we were given two options: return to Ista
On March 7, 2026, I made a reservation to rent a Renault Clio from the Avis office at Colmar Train Station under reserva...tion number 734670196. The scheduled pick-up time was 11:30 AM, but due to delays with my flight and transfers, I arrived at the station at around 1:30 PM. When we arrived at the
Two days before our trip to Cappadocia, my spouse and I rented an Opel Corsa through Obilet, with reference number 16D91...A3EC4E5, from the Nissa Car Rental branch at Nevşehir Airport. Even though they were aware of our flight time, no one was there to meet us when we landed, and the vehicle—scheduled
On October 18, 2025, I made a daily car rental reservation through the eDreams app at the Sixt branch located at Mardin ...Airport (Reservation No: 97267*45). However, when I arrived to pick up the vehicle, I was told that a flight ticket was mandatory and therefore the car could not be handed over to
On September 21, 2025, I booked a car rental through Carjet in İzmir and also purchased insurance for the booking. Howev...er, when I arrived at the Yours Car Rental office to collect the car, I was told that I had to buy a new insurance policy and that €1,200 would be charged (not blocked) from my car
During my overseas trip in June, the deposit for the car we rented from Budget has still not been refunded to my bank. W...hen I contacted customer service about the process, I was told I would receive a response within two weeks. However, more than a month has passed and there is still no solution. To
We had a short trip to Germany which started from Dusseldorf and ended in Berlin. In order to travel easily, we rented a... car from Enterprise on Booking website. When we arrived at Dusseldorf Airport to receieve our car, the person on duty refused to find the appropriate car in the category which we
On July 30, 2025, at around 09:30–09:50, I went to the Budget office at Rize-Artvin Airport to rent a car under reservat...ion number 6955168. I wanted to use my free rental days earned through your loyalty program (1 free day for every 10 days rented). However, the office staff told me, “This is a fra
In January 2025, I took advantage of an early-booking offer and rented a car from Nissa Rent A Car, scheduled for pickup... at Trabzon Airport on July 27 and return on August 4. No advance payment was required for the reservation. However, one day before my trip, the company cancelled my reservation wi
I booked a 7-seater vehicle through Rentalcars.com for June 20–25, with pickup at Podgorica Airport in Montenegro. The r...eservation was fully paid in advance and confirmed. However, when I arrived at the airport to collect the car, I was told by the local provider, Driver Rent A Car, that the vehicle
I booked a rental car two weeks in advance on eDreams Car (reservation number: TR152687450) through Sixt Rent a Car. How...ever, on the day of the rental, Sixt refused to give me the car, claiming my driver’s license was not eligible—even though this was never mentioned during booking. Despite not usi
On November 15, 2024, I rented a car for two days from the Kadıköy Sixt Rent a Car branch. During my trip, I noticed the... car pulling to the right and contacted roadside assistance. They directed me to the Sabiha Gökçen office for a vehicle exchange, claiming they had already emailed the necessary in
After verifying details with three separate agents by phone to ensure everything was ready for my trip, I reserved a ren...tal car with Alamo Rent A Car. Travelling with two small children, a single mom wanted to be sure there would be no problems. Every agent confirmed me the same criteria and procedu
I’m extremely frustrated with my recent car rental experience in Barcelona through Booking.com with Alamo. We booked a c...ar expecting it to match the details on the website, but when we arrived, we were given a completely different vehicle, and it turned out to be electric—something that wasn’t menti
I booked a car with Budget through Booking.com (reservation number 781757566) for September 24-28, 2024, and paid approx...imately €70 via credit card, including insurance. My flight with Pegasus Airlines departed on the 24th from Istanbul, but due to a storm at the Montenegro airport, we couldn’t land
On July 13th, we booked a one-week car rental through Pegasus using the CarTrawler service available on their app, as we... trusted Pegasus for reliable service. We paid ₺16,935 via credit card for the rental, which was supposed to cover our entire trip. However, upon arriving in Tirana, Albania, the c
I prepaid for a car rental through the Budget.com website in June 2024 for my trip to Lesbos. Unfortunately, a week befo...re the trip, our plans were canceled. Even though I had the right to cancel without a penalty up to 24 hours before the rental, I couldn’t cancel the booking or get a refund. Budge
I booked a rental car through EnjoyTravel.com via Skyscanner, selecting a pickup at Sarajevo Airport. I paid in full upf...ront. Before my trip, I emailed to confirm permission to cross the Montenegro border, and they said it would cost an extra €60. However, when I arrived at the Otocar office, they r
For a five-day trip to Bosnia and Herzegovina, I rented a car from the 387 Rentacar company at Sarajevo Airport through ...Booking.com. I made the payment through Booking, but when we arrived at the office, different fees and insurance issues emerged. To avoid the hassle of finding another car rental c
I bought my Peugeot vehicle in August of this year, and what should have been a fun experience has turned into a series ...of frustrating and worrying issues. After only two months, I began having issues with the onboard computer, software glitches, electrical malfunctions, water pump failures, oil pre
We bought three tickets from THY for our friends to go to the airport in Giresun. On the day of the flight, we got to th...e airport an hour before takeoff and used the self-service ticket machine to try to check in. The person at the booth looked up our flight information and told us there were no mor
I recently had a bad experience with Booking.com while attempting to rent a car for a 6-day trip. I made all of the nece...ssary arrangements and paid the full amount in advance through their platform, excited about my upcoming journey. I had no idea that this would be the start of a frustrating ordeal
