On 20 August 2026 I had a car rental booked with Car Jet at Santorini airport. During the booking process I paid online ...with a Visa prepaid debit card and there was no clear information on the website or in the confirmation that American Express would not be accepted for the security deposit when co
On June 18, 2026, at 10:00 AM, I went to pick up my car rental reservation, booked through Carjet, from the Bari (Italy)... office, but I wasn't able to take possession of the vehicle. The local rental company asked for an International Driving Permit (IDP) in addition to my national driver's license,
I made a car rental booking through CarJet for Surprice Rent a Car at Bologna Airport under the reference CJT-210489319,... with the rental period scheduled from 3 June to 17 June 2026. Due to an unexpected change to my flight, I informed CarJet in advance that I would be arriving on 5 June instead of
Through a reservation I made via Carjet, I rented a Citroën from the company Nokta, picking it up from Istanbul Airport ...for the dates January 12–15, 2026. After returning the vehicle, a deposit of €510.39 (approximately $533) was charged to my credit card on January 13, 2026, and I have the bank rec
Before traveling from Germany to Turkey, I rented a car through Carjet to pick up at Sabiha Gökçen Airport, and I paid t...he deposit in advance. Our reservation number was CJT-205205302, for a vehicle we were supposed to pick up at 10:00 PM on May 22. After our flight, late at night, we went to the ai
I found a car rental company called Carjet through a Google search and made a booking under my own name to rent a car fr...om Skopje Airport. On May 26, 2026, I reserved a car for 7 days, and roughly $87 was charged to my card as a deposit/rental fee. A reservation number, 209634794, appeared on the si
I rented a car from Emr Araç Kiralama in Kayseri through Carjet for the dates March 26–April 3. Even though I returned t...he vehicle without any issues, my deposit of $533 (€490) still hasn't been refunded. At the time of return, I was told the deposit would be refunded within 21 business days, but as
On May 19, 2026, I made a 12-day, full-coverage car rental reservation through Carjet, to be picked up from the Alo Car ...office at Antalya Airport. My reservation number is PRE-208706731. Before booking, I spoke with a representative named K**** from the office, both by phone and WhatsApp, and she cl
I am writing to report a problem I experienced with the Insurance Orchard coverage purchased through Carjet for my car r...ental. I had a one‑time car rental in Valletta, Malta, with Mia Car Rentals, and on 22 March 2026, I had my first-ever damage incident with a rental car. Mia Car Rentals charged me
On January 4, 2026, I rented a car from Windycar at Istanbul Airport. When returning the vehicle on January 14, 2026, I ...personally informed the staff that there were 2–3 small scratches on the front part of the car. Although these scratches were minor, I was charged $275. In my opinion, $275. is an
On September 18, I rented a Citroen Berlingo through Carjet from the company “724” at Sabiha Gökçen Airport and returned... it to the same office on September 30. During my 12-day rental period, I experienced several issues. First, they did not give me the vehicle I had selected online. They said they
On September 21, 2025, I rented a car through Carjet at Sarajevo Airport (Bosnia and Herzegovina) under Reservation No: ...cjt-189417802. However, due to my flight being delayed, I arrived at the office late, and the vehicle reserved for me had already been given to someone else. I was also told that i
On October 21, I rented a car through Carjet from Sabiha Gökçen Airport, and I was supposed to be met by a staff member ...at 7:00 AM. However, despite waiting at the airport from 6:30 until 9:00, no one arrived, and I was unable to reach anyone. Carjet also never responded to me in any way. I had alr
On September 10, 2025, I made a car rental reservation through Carjet for a Volkswagen Golf, scheduled for pickup at 8:3...0 AM at Düsseldorf Airport (Reservation No: cjt-187978*). When I arrived at the rental counter, there was a long queue, and due to the heavy traffic, I was delayed in receiving my
On September 21, 2025, I booked a car rental through Carjet in İzmir and also purchased insurance for the booking. Howev...er, when I arrived at the Yours Car Rental office to collect the car, I was told that I had to buy a new insurance policy and that €1,200 would be charged (not blocked) from my car
Between September 1 and 5, 2025, I rented a car in Samos through Carjet (Reservation Code: Res911837). Through Carjet, I... purchased the Platinum Damage Waiver (Full Protection) insurance for 1,466 TL (around $49). However, when I arrived to pick up the vehicle from Hertz, I was told that the Carjet i
On September 19, 2025, I rented a Peugeot 208 through Carjet at İzmir Airport. During the booking process, there was no ...mention of any deposit requirement. However, when I arrived to pick up the car, the rental company demanded a €1,000 deposit. Since this condition had never been disclosed beforeha
On August 12, 2024, I rented a car through Carjet in Spain and paid €156 for the vehicle rental plus €43 for insurance. ...However, when I arrived at the pickup office, no staff members were present. Initially, there was a note stating, “I’ll be back in 5 minutes,” which was later replaced with another
With reference number CJT-185238223, I rented a car through the Carjet app from Hit Rent a Car in İzmir. When I arrived ...to pick up the car, the rental agent continuously changed the conditions and tried to force additional charges on me. First, they said they would block €900 on my credit card, and
On September 1, 2025, at 8:00 PM, I rented a Dacia Duster through Carjet, provided by Hit Rentacar in İzmir. After waiti...ng for nearly an hour, a staff member arrived and took us to the Hit Rentacar office, where they tried to give me a much smaller, lower-class vehicle instead of the Dacia Duster I
I booked a 10-day rental of an Opel Corsa Diesel Automatic through Carjet with the reservation number cjt-186873847, pro...vided by Emr Car Rental. When I arrived at Antalya Airport to pick up the car, I was offered a Dacia Sandero, which was not the vehicle listed in my reservation. Since this was not
Today, August 29, 2025, at 12:40 PM, I arrived at Izmir Adnan Menderes Airport at 12:50 PM to pick up my used car using ...the reservation number CJT-187235126. However, assuming your company had an office for the entire round-trip period, I went to the car rental office located in the air conditioning
Five months ago, I rented an electric MG model through Carjet at Marseille Airport, France. However, instead of the MG I... reserved, I was given a Renault Megane electric vehicle. I used the car for 12 days without any issues and returned it in perfect condition. During drop-off, I was explicitly told
On August 3, 2025, I made a car rental reservation through Carjet (Reservation No: 180700502) for 6 days at Casablanca A...irport. During the booking process, I paid approximately $264, and the confirmation email was sent to me shortly afterward. However, when I arrived at the airport and called the n
