Liven

Write a Complaint
5 Complaints
Liven
Write a Complaint

Liven is A Shady Company

profile
Brett
May 28, 8:25 pm
3

Liven Charged Me Without Authorization - Won’t Refund My Money

profile
Christopher
March 21, 2025 10:11 am
125

Liven Charged Me Twice and Cut My Subscription Short Despite Proof and Complaints

profile
Erika
December 21, 2024 2:32 pm
106

Liven Misled Me With False Promises and Denied My Refund Despite Following Rules

profile
Kimberly
December 20, 2024 9:13 am
124

Liven Charged Me 49.99 € Without Notice and Ignored My Refund Request

profile
Adrian
December 17, 2024 4:38 pm
160

Frequently Asked Questions (FAQ)

What is TheLiven and how does it work?

  • TheLiven is a self-improvement and mental wellness platform that offers tools like mood tracking, journaling, and AI-based emotional support.
  • • Users complete quizzes or assessments and receive personalized programs to improve habits and mental well-being.
  • • The platform includes features like guided exercises, daily tasks, and an AI companion for conversations.
  • • It is mainly accessed through a website or app and focuses on personal development routines.

Does TheLiven charge a subscription fee?

  • Yes, TheLiven operates on a subscription-based model after an initial trial or entry payment.
  • • Some users report being enrolled in recurring subscriptions after signing up for a trial.
  • • Pricing may not always be clearly presented upfront, leading to confusion about billing.
  • • It is important to review the payment terms carefully before completing registration.

What are the most common issues with TheLiven?

  • Many users report unexpected subscription renewals or multiple charges after signing up.
  • • Some complaints mention difficulty canceling subscriptions or stopping future payments.
  • • Others report technical issues such as login problems, app glitches, or unresponsive features.
  • • Some users feel the content is repetitive or too basic compared to expectations.

Can I cancel TheLiven subscription?

  • Yes, subscriptions can usually be canceled through your account settings or by contacting support.
  • • It is important to cancel before the renewal date to avoid additional charges.
  • • Keeping confirmation emails or screenshots is recommended as proof of cancellation.

Can I get a refund from TheLiven?

  • Refunds depend on the platform’s policies and the timing of your request.
  • • Some users report receiving refunds after contacting support, while others experience difficulties.
  • • If you believe you were charged incorrectly, contact support immediately with your payment details.
  • • You may need to dispute the charge through your bank if the issue is not resolved.

Is TheLiven safe to use?

  • TheLiven is a functioning self-help platform, but user experiences are mixed.
  • • Some users report positive experiences, while others raise concerns about billing practices.
  • • It is recommended to carefully review terms and understand the subscription model before paying.
  • • Avoid sharing sensitive financial information unless you fully trust the service.

Is it possible to overcome TheLiven customer service issue?

  • Customer service feedback is mixed, with some users reporting helpful responses and others experiencing delays.
  • • If you encounter issues, send a detailed request including your account email, payment details, and screenshots.
  • • Keeping records of communication can help if you need to escalate the issue or dispute charges.

What is TheLiven customer support contact?

  • TheLiven mainly provides support through online channels such as email and contact forms.
  • • There is no widely available public phone number for customer support.
  • • When contacting support, include your account details and a clear explanation of your issue for faster assistance.

Brand Overview: Liven

Liven is a self-discovery and well-being app operated by Chesmint Limited. Its founding year is not clearly stated publicly.

Contact Info

Customer support email: [email protected]

Phone number: No official customer support phone number is publicly available.

Industry and Operations

Liven operates in the digital wellness and self-improvement industry. The app offers tools designed to help users understand emotions, build habits, track moods, and reflect on personal well-being.

  • Mood tracking and emotional pattern insights
  • Guided journaling and self-reflection tools
  • AI companion features
  • Mental tests and bite-sized self-discovery content
  • Subscription-based access with in-app purchases

User Sentiment

User complaints mainly focus on billing, subscription management, and refund-related concerns.

  • Unexpected or recurring subscription charges
  • Difficulty canceling subscriptions
  • Refund requests not being resolved as expected
  • Confusion around trial periods and auto-renewals
  • Problems accessing the app or managing accounts
  • Limited direct customer support options, especially no public phone support

Share Your Experience

If you’ve experienced issues with Liven, you’re not alone. Share your experience or file a complaint on Xolvie to let your voice be heard.