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Liven

Liven Logo
Liven

Complaints

8 complaints
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Liven App Refund Request for Two Unauthorized Digital Package Charges

3

On 11 October 2026 I made my first purchase in the Liven application using my credit card from Turkey. Within the app, i...

Unauthorized Liven Charge on My Credit Card

38

On my İş Bankası credit card, there is a transaction that I did not make and that appears to be excessive. On 30 Septemb...

Refund Of Unauthorised Charge - Liven

13

I am writing regarding an unauthorized charge made through my Liven account. On 18 July 2026, an amount was taken from m...

Liven is A Shady Company

6

I recently discovered a fraudulent charge from Liven on my Chase bank card ending in 6601. On May 5, 2026, an amount of ...

Liven Charged Me Without Authorization - Won’t Refund My Money

March 21, 2025 10:11 AM196

I’m really annoyed with Liven and the way they deal with charges. I didn’t sign up for a paid subscription, but they cha...

Liven Charged Me 49.99 € Without Notice and Ignored My Refund Request

December 17, 2024 4:38 PM160

Downloading the Liven app seems like a fun approach to find eateries and collect prizes. About a month later, I discover...

Frequently Asked Questions

  • TheLiven mainly provides support through online channels such as email and contact forms.
  • • There is no widely available public phone number for customer support.
  • • When contacting support, include your account details and a clear explanation of your issue for faster assistance.

Brand Overview: Liven

Liven is a self-discovery and well-being app operated by Chesmint Limited. Its founding year is not clearly stated publicly.

Contact Info

Customer support email: [email protected]

Phone number: No official customer support phone number is publicly available.

Industry and Operations

Liven operates in the digital wellness and self-improvement industry. The app offers tools designed to help users understand emotions, build habits, track moods, and reflect on personal well-being.

  • Mood tracking and emotional pattern insights
  • Guided journaling and self-reflection tools
  • AI companion features
  • Mental tests and bite-sized self-discovery content
  • Subscription-based access with in-app purchases

User Sentiment

User complaints mainly focus on billing, subscription management, and refund-related concerns.

  • Unexpected or recurring subscription charges
  • Difficulty canceling subscriptions
  • Refund requests not being resolved as expected
  • Confusion around trial periods and auto-renewals
  • Problems accessing the app or managing accounts
  • Limited direct customer support options, especially no public phone support

Share Your Experience

If you’ve experienced issues with Liven, you’re not alone. Share your experience or file a complaint on Xolvie to let your voice be heard.