On 29.01.2026 I was scheduled to fly with Ajet on flight VF4226 from Ankara to Malatya, with PNR code 3ZD42A. I arrived at the airport at around 15:00 and I did not have any checked luggage. When I spoke to the staff, they asked if I had a QR ticket. I confirmed that I did, and they told me that I c...
On January 25, during my Cairo–Istanbul–Ankara flight with Ajet, my checked baggage was damaged. After landing in Ankara on January 26, I filed a report at the airport, and baggage replacement was approved. However, without offering me any alternatives or choices, I was handed a plain, low-quality, ...
On the AJet flight with reservation code 3M54LT B016, scheduled to depart on 26 January at 19:00 from Ankara to Erzurum, I experienced a serious grievance. Under normal conditions, we should have landed in Erzurum around 20:00, we were kept in the air until 22:00 on the grounds that there was fog in...
On January 25, 2026, during the boarding process at gate A05 for A Jet flight VF1002 from Belgrade Nikola Tesla Airport to Izmir, I was subjected to extremely disrespectful and humiliating treatment. The cabin baggage I used on my outbound flight on the same route, which complied with the size requi...
I experienced a serious issue with A Jet’s online ticket purchasing system. While attempting to buy a ticket for the Muş–Ankara route on Monday, January 26, at 12:05, the online booking process was interrupted due to a system disconnection. As a result of this interruption, my ticket was mistakenly ...
I purchased flights operated by Ajet through City Travel for January 11, 2026: a 10:25 AM Dalaman–Sabiha Gökçen flight and a 2:30 PM Sabiha Gökçen–Brussels flight. Because City Travel sent me a single ticket by email, I understood these flights to be connecting flights. The Dalaman–Sabiha Gökçen fl...
On January 1, 2026, the Ajet flight I purchased with flight number VF 3318 from Sabiha Gökçen to Tokat was the most unsafe flight experience of my life as a passenger. After the plane reached Tokat Airport, during the landing, it descended extremely fast and hard. As the landing gear deployed and th...
On January 19, 2026, I had a flight with Ajet scheduled for 5:35 AM from Istanbul to Ordu. Because of the snow, this flight was canceled, but I was rebooked onto a new flight that was completely inappropriate and on a meaningless date. Because of this, my entire plan was canceled, and I suffered sig...
My 16.5-year-old daughter traveled alone with AJet on January 17, 2026, on flight VF105 with PNR number 3BLPB3, on the 12:35 Sabiha Gökçen – Basel route. The flight lasted approximately three hours, and she was traveling by herself. She had cash and a debit card with her. During the flight, when sh...
I travelled with my family on Ajet flight VF105 from Istanbul Sabiha Gökçen to Basel on 8 January 2026, under the name H**** M. Our checked baggage was not loaded onto the aircraft in Istanbul, and as a result, our bags never arrived in Basel. It has now been three days, and we still have no informa...
On December 28, 2025, I purchased a flight ticket through AJet with reservation code 3LB30A, and $192 was charged to my debit card. Later, due to a change in my plans, I changed the ticket on January 9, 2026, to a flight dated January 28, 2026, and I paid an additional $162 for this change. This ti...
I purchased AJet tickets for my family, including my son, for the flight from Çukurova to Cairo on January 5, 2026, under booking code 3YLB4D. During the purchase process, AJet collected all of our passport details, including my son’s passport, which still has four months of remaining validity. At n...
On December 20, 2025, during baggage check-in before my Turkish Airlines flight from Sabiha Gökçen Airport to Paris, I encountered a serious problem regarding baggage fees. I was traveling on an economy ticket purchased through AJet, with PNR number 3AU3K1. At the check-in counter, I was informed th...
I purchased tickets via AJet for a 4-person trip on the Sabiha Gökçen – Bosnia and Herzegovina route for the dates 18–23 January. When I wanted to cancel the ticket of only one passenger, I was informed that out of the total payment of approximately ₺8,000, only the tax amount of around ₺2,000 could...
On December 11, 2025, I flew with A Jet from Trabzon Airport to Ankara Esenboğa Airport on the 9:05 AM flight. Due to a delay, we landed in Ankara approximately 30 minutes late. Because we arrived late at night, I was unable to thoroughly inspect my luggage when I picked it up from the baggage carou...
On 9 December 2025, I was booked on an Ajet flight from Istanbul Sabiha Gökçen Airport to Tokat (PNR: 3EC9BF), with boarding scheduled for 13:35 and departure at 14:05. I left Fenerbahçe Military Quarters at 11:45, allowing what is normally sufficient time for a journey of approximately 50 minutes t...
On December 8, 2025, my Ajet (AnadoluJet) flight VF3187 from Diyarbakır (DIY) to Sabiha Gökçen (SAW), for which I held an Ecofly ticket under PNR 3Y85D4, was first delayed and then cancelled. At 08:27, I was informed via SMS about these changes. In the notification sent to me and in their later resp...
On 30 November 2025, I travelled with AJet from Moscow to Amsterdam via Sabiha Gökçen Airport on flights VF276 and VF1. I collected my checked baggage at Amsterdam Airport and only noticed at my home in Amsterdam, shortly after arrival by taxi, that my brand-new Heys suitcase (Tie-Dye Blue Fashion S...
I had a scheduled flight with Ajet on 05.12.2025 at 07:10 from Istanbul Sabiha Gökçen Airport to Diyarbakır, with reservation number 3YZC35. I was waiting at the gate number stated on my ticket from 04:00 onwards. However, since the gate number was changed without any notification to me, I was not a...
On September 7, 2025, during my DAL–BRU flight (with an Istanbul connection) under PNR number 35QQQF, my Lumberjack-brand suitcase was damaged during the airline’s handling process. The wheel of the suitcase had broken off from the body and it was delivered to me in a severely damaged condition. Bef...
I have never experienced such poor service from a well-known international airline as I have with AJet. It took us 9 hours to get from Batman to Istanbul, which is almost the same amount of time it took to fly from Cape Town, South Africa to Dubai. At no point did anyone apologize or keep us updated...
On 21.11.2025, I purchased two tickets under the same reservation through Ajet, and when one of these tickets was cancelled, I received a refund, although a deduction was applied; however, for the other ticket within the same reservation, I was told that only ₺198 would be refunded. Considering that...
On 16 November 2025 at 11:45, I purchased flight tickets from AJet for my wife and two children (ages 13 and 3) from Istanbul Sabiha Gökçen Airport to Ankara Esenboğa Airport under the PNR code 3DP88Z. First, without my knowledge, my wife’s seat was changed from 22C to 20C, leaving my children seate...
On October 9, 2025, I bought a ticket with Ajet to fly from Gaziantep Airport to Ankara. I had completed all the necessary preparations to travel with my pet cat — her carrier met airline standards, and all her vaccinations had been done by a veterinarian. However, at the airport, Ajet staff refused...