On 28 October 2026 I cancelled my round-trip Ajet ticket for the Ankara (ESB) – Paris route, booked for outbound travel ...on 6 November 2026 and return on 8 November 2026, for a total price of 18,146.05 TL. PNR: 4UNS08. For this cancellation I was offered a refund of only 5,143.68 TL out of 18,146.05
I purchased a round-trip flight ticket from AJet for the Elazığ–Ankara route through Turna.com for ₺3,500, scheduled for... 22 October 2026 at 04:50. Later, I wanted to change the flight to 21 October 2026 at 17:15. Although I only requested a date change, both Turna.com and AJet quoted disproportionat
On 9 October 2026, my AJet flight VF4188 from Ankara to Gazipaşa, which was scheduled to arrive at 12:35, landed at 15:4...6 with a delay of 3 hours and 11 minutes. I had purchased this flight in order to attend my niece’s engagement ceremony and had travelled from Trabzon to Ankara on a separate Trabz
"They made it a bit difficult, but I thank them for handling the cancellation."
I travelled with AJet on flight VF4056 on 6 June 2026 and received my Juicy Couture suitcase in a severely damaged, unus...able condition. The damage is irreparable, and the suitcase can no longer be used safely for travel. After reporting the incident, AJet repeatedly requested my original purchase in
I travelled with AJet on flight VF5601 on 15 August. When I received my baggage after the flight, I noticed that two zip...pers on my suitcase were broken and could not be closed or used anymore. A local repair service has confirmed in writing that the damage is not repairable. Because of this damage I
On 27 September I was booked on Ajet flight VF1987 from Istanbul to London Stansted and was denied check‑in at the airpo...rt. I had a valid booking and boarding pass for this flight, yet I was still not allowed to check in. At the airport I had to walk up and down between 8–9 different counters for ab
On the AJet flight from Ankara Esenboğa to Tbilisi with my mother, our suitcases were delivered in completely different ...conditions. My mother’s suitcase arrived intact, but mine was broken. My suitcase was a black, very well‑kept, shiny, multifunctional suitcase with a laptop compartment and USB por
On 22 September 2026 I travelled with AJet on flight VF1988 from London Stansted to Istanbul Sabiha Gökçen, under reserv...ation code 4NNN51, booked in the name of Ali Bilal Erdoğan for two passengers. Before the flight, I contacted AJet via WhatsApp and clearly asked whether our Roborock Qrevo 2 Pro r
On 22.07.2026 I bought four Ajet tickets for the London (Stansted) – Ankara flight. During the purchase, I paid extra to... select seats 1A, 1B, 1C and 2A so that we could travel in the very front rows. On 17.09.2026, when I logged into the Ajet page to complete visa procedures, I saw that our seats ha
On 16 August 2026 I was denied boarding on Ajet flight VF-109 from Istanbul to Budapest due to overbooking, even though ...I had a valid ticket and arrived at the airport on time. Because of this denied boarding I incurred significant inconvenience and had to change my travel plans. The next day, on 17
On August 24, 2026, I flew with AJet on flight VF-583 from Ankara (ESB) to Tashkent (TAS) under booking reference 4LU4CH... and ticket number 2042462953930. For this journey, we prepaid for 20 kg of checked baggage for each of our three passengers, totaling 60 kg under Bundle XBAG 20 KG. At check-in,
I had a scheduled flight with Ajet on 23 August 2026 from Çukurova to Ankara and then on to London Stansted, booked unde...r the name Erkan K***. Twelve days before the flight I had surgery on my hand and had stitches, but by the day of travel the wound was healed and the stitches were due to be remove
I travelled with my husband on Ajet booking VF872709 from Tbilisi to Cologne and landed at Cologne Bonn Airport on 26.06....2026 at around 12:05. When we arrived, our checked luggage did not appear on the belt and has been missing since then. We are in Cologne for work, and all our personal belongings
I travelled with AJet on flight VF66 from Brussels Zaventem International Airport to Istanbul Sabiha Gökçen on 16 June 2...024, under reservation code 17548M and ticket number 2356684175429, issued in the name of Mohammad P***. Due to a significant delay on this first flight, I missed my second flight,
On 4 July 2025, I flew with AJET from Brussels to Cairo under PNR 2QBDZU. Upon receiving my baggage at Cairo Airport, I ...immediately saw that two of my items were damaged: my baby stroller was missing one wheel and my suitcase had a broken wheel. I informed an AJET agent from the Egyptian ground staf
"I thank you for your attention and concern, and for addressing my grievance as a citizen without ignoring it."
On June 8, 2026, I purchased airline tickets for three passengers through t...he Enuygun application for AnadoluJet’s June 10, 2026, 10:50 PM flight from
On 5 June 2026, I flew with Ajet on flight VF367 from Istanbul Sabiha Gökçen to Tirana, scheduled to depart at 07:10. I ...handed over my suitcase intact at check-in, but when I received it at Tirana Airport, I saw that one of the wheels had been completely torn off and the suitcase was delivered to me
On May 26, 2026, I flew from Istanbul to Gaziantep with AJet. When I collected my luggage after the flight, I noticed th...at one of the wheels on my suitcase had been broken. The suitcase was in good condition before the flight and had no damage whatsoever, but it was seriously damaged during this tri
I traveled with AJet from the Netherlands to Damascus via Turkey approximately four months ago, and since then I have no...t received my checked baggage. My suitcase was completely lost and has still not been delivered to me. Upon arrival at Damascus Airport, I immediately filed a report regarding the
I had a flight with AJet Airlines on 23 May 2026 with reservation code 44BZ...ZO, flight number VF45, seat number 20F, and ticket number 2042453301600. B
On 17 May, our Van–Ankara flight and on 19 May our Ankara–Muş return flight with Ajet, purchased via ucuzabilet, were ca...ncelled by the airline due to weather conditions. Because of the cancellation of the 17 May Van–Ankara flight, we were unable to travel to Ankara and therefore could not attend our
I purchased a ticket for the Ajet flight dated 4 June 2026 with PNR number ...479TZK and made the payment on 20 May. The ticket was bought through Obilet
On 17 May, on my Ajet flight from London Stansted to Istanbul Sabiha Gökçen, I experienced very disrespectful and humili...ating behaviour from the ground staff at the boarding gate, which I find completely unacceptable. First, although I had purchased two separate 10 kg baggage allowances, our 12 kg b
AJet is a Turkish airline that provides domestic and international passenger air travel at competitive prices. Formerly operating as AnadoluJet, the airline offers flight bookings, online check-in, baggage services, seat selection, ticket changes, and cancellation or refund options, subject to fare conditions. Passengers can use the official AJet website to search for flights, manage reservations, and check flight status.
AJet operates under the legal company name AJet Hava Taşımacılığı Anonim Şirketi. Its airline code is VF, and its services are aimed at travelers seeking affordable flights across Türkiye and international destinations.
Passengers should use the contact channel appropriate to their issue. When submitting a complaint, include the booking reference (PNR), flight number, travel date, ticket or transaction details, and supporting documents; avoid sharing payment-card security codes.
AJet operates in the commercial aviation and passenger transportation industry. Its main services include:
Public passenger reviews describe a range of experiences with AJet, including concerns about flight delays or cancellations, refund processing, customer-service responses, and unexpected additional costs. Some travelers also report problems with online check-in, booking management, seat assignments, baggage handling, and payment transactions.
These complaints reflect individual passenger experiences and do not establish that every traveler will encounter the same problems. The resolution available can depend on the fare conditions, route, cause of the disruption, and applicable passenger-rights regulations.
If AJet cancels or significantly changes a flight, passengers should retain the booking confirmation and disruption notifications, check the airline's official rebooking and refund options, and submit a written complaint if the matter remains unresolved. Depending on the route and circumstances, passengers may also be eligible for assistance or compensation under applicable aviation regulations.
Have you experienced a problem with AJet, such as a delayed refund, canceled flight, unexpected baggage fee, booking error, or unhelpful customer support? Share your experience on Xolvie to document what happened, explain the steps you took to resolve the issue, and help other passengers make informed travel decisions.
