Rentalcars.com

I rented a car on Rentalcars.com, but because my flight was delayed, I arrived one hour late at Sofia Airport. For this reason, they canceled my booking without informing me and did not refund my money. If I paid for that car, it belongs to me, and even if I didn’t take it, it should have been kept ...

On August 11, 2025, at around 11:00 AM, I rented a Renault Clio through Rentalcars.com from the company First Rent A Car. Due to a delay with my flight, I arrived at Sofia Airport later than planned. However, even though I had already paid for the vehicle in advance, they refused to give me the car ...

On August 14, 2025, the Cupra Formentor vehicle I rented in Berlin through Booking was scratched. We started the compensation process regarding the incident and submitted all required documents. My reservation number is 664089153. Since August 22, 2025, no payment has been made, and the process stil...

I made a reservation on Rentalcars.com with booking number 639322327. When I arrived at the rental office to pick up the car, I was told that I couldn’t receive the vehicle because I didn’t have a credit card. This condition was not clearly disclosed during the booking process. As a result, I was l...

I booked a 7-seater car from Podgorica Airport for the dates June 20–25. We arrived on time to pick up the vehicle and met the representative from Driver Rent a Car. However, we were informed that the car we had reserved was not available due to a technical issue. Instead, they offered two small car...

I booked a 7-seater vehicle through Rentalcars.com for June 20–25, with pickup at Podgorica Airport in Montenegro. The reservation was fully paid in advance and confirmed. However, when I arrived at the airport to collect the car, I was told by the local provider, Driver Rent A Car, that the vehicle...

I made a car reservation through Rentalcars.com for Bologna Airport in Italy, paying ₺1,009 for 3 days. When I arrived at the Target Rent branch to collect the car, I provided all my documents, including my valid Turkish driver’s license. But to my surprise, they told me that Turkish licenses aren’t...

I booked a car from Avec Rent via Rentalcars and paid by credit card for an Opel Mokka SUV. However, when I went to pick up the car, they tried to give me an Opel Corsa instead and said, "Let's cancel it then." I was shocked because I had specifically chosen an SUV for comfort and space. When I ques...

On January 16, 2025, I rented a car from https://www.rentalcars.com to be picked up at Frankfurt Airport. I paid ₺8,237.34 as the rental fee, approximately €221. According to the information on the website, the rental company was supposed to charge a €900 deposit. However, at pick-up, the rental com...

On January 16, 2025, I booked a rental car through https://www.rentalcars.com/ to pick up at Frankfurt Airport. I paid ₺8,237.34 (€221) as the rental fee, and according to the website, the rental company was supposed to charge me a €900 deposit. However, when I arrived to pick up the car, the renta...

I booked and fully paid for a rental car through Rentalcars.com, which partners with Booking.com. But when I arrived at the rental office, they ran a Findeks credit check—even though my score is 1495, with no debts or issues, they still refused to give me the car. The reservation was canceled on the...

I booked a rental car through Rentalcars, but the experience turned into a complete waste of time and money. There was no mention of a flight code requirement on the website when I made the reservation. However, when I arrived at the airport to pick up my car, Rent Go refused to provide the vehicle ...

I rented a car through Rentalcars.com on October 24 and was charged €1200. Although I returned the car on October 30 as agreed, it has now been nearly two months, and I have yet to receive my refund. Despite numerous follow-ups, the company keeps repeating, "We’ve processed the refund; check with yo...

I booked a rental car online through Booking for Garenta under my name, but I was unable to rent the car due to my low Findeks score. Garenta assured me that the booking would automatically cancel, and the ₺4845.24 payment would be refunded as their system showed the car was not rented. Despite ema...

I booked a rental car through Booking for Greenmotion at Bodrum Milas Airport under my brother’s name. When we arrived, they claimed that his Findeks credit score was too low, so they forced me to rebook the car under my name. The Greenmotion staff assured me that the original payment of ₺3,150 wou...

I rented a car using Rentalcars.com with reservation number 786580313, and the deposit has yet to be refunded. Despite multiple charges being made to my card, there is no clarity about what these charges are for. When I reached out to Rentalcars, they redirected me to Sixt, showing a complete lack o...

I want to cancel my order (#756084990) but cannot find a way to do so. When I contacted Enterprise's customer service, they told me to cancel it through their website. However, there is no visible "cancel" option or tab on the site to process the cancellation. To make matters worse, I cannot reach ...

I booked a flight with Sunexpress Airlines for Antalya to Gaziantep, and Diyarbakır to Antalya return flights. During this process, I accessed car rental services through the app and made a transaction. However, after the transaction, I didn't receive any confirmation or receipt via email or message...

attempted to rent a car from a company affiliated with the Booking.com platform and the system got screwed. Payment was deducted during the reservation process, but I did not receive a reservation number. struggling for ten days to obtain a refund for the payment,as a last resort, I am contemplating...

We have made a reservation from this site. We landed at Skopje Airport 30 minutes after our scheduled arrival time due to delays at the departure airport. When we go to the car rental office, the company told us they cancelled our reservation for no reasonable reason. They said we were 30 minutes la...

I had a dreadful experience with a car rental from Athens Airport. Despite making a reservation, the vehicle was never delivered to me. What's even worse is that the company refuses to provide a refund, even though they are fully aware that the car was not handed over to me. This incident, coupled w...

Hello, I rented a car from rentalcars.com on February 26 for a total of 247.29 TL. On the same day and time, I canceled my reservation. Even though it's been about 2.5 months, I still haven't gotten my money back. The company's website doesn't have a phone number or a place to chat live with someone...