On July 2, 2026, I booked a four-day Avis car rental at Bergamo Airport in Italy through Enuygun. My reservation number ...was 80b316. Although the reservation was confirmed, I was left without a vehicle when I arrived to pick it up. At the Avis office, I was told that they could process the rental us
Approximately four months before my July 1–12, 2026 trip to Belgrade, I made a car rental reservation through avis.com.t...r for a total of €427. My reservation number was 1217-4303-TR-1, and the reserved vehicle was a Mercedes B180. I traveled believing that all rental terms and charges were covered b
I rented a car from the Avis office at Frankfurt Airport from July 2 through July 6. During the rental process, a €200 d...eposit was charged to my credit card, and I was told that €103 would be refunded after the rental was completed. However, I have not received this refund. Instead, the amount conti
I rented a vehicle from the Avis office at Munich Airport from June 27 through July 7, 2026. When I picked up the vehicl...e, it already had a small scratch. For this reason, we took detailed photos and videos of the entire vehicle at the time of pickup. When we returned the car, no Avis employee was p
I would like to report serious problems with an Avis car rental reservation I made for Podgorica Airport in Montenegro t...hrough the Turkish Airlines mobile app. My reservation number is 1870388TR4. I reserved a Renault Clio for five days, with pickup on July 3 and return on July 8, for an agreed tota
I rented an SUV from Avis in Las Vegas and upon returning the vehicle on 5 June I was charged an extra $20 as a fuel fee.... I believe this extra charge is unfair and does not reflect the actual fuel situation at the time of return. I request that the $20 fuel charge be reviewed and fully refunded to m
On 5 June, I rented a Renault SUV from Avis in Las Vegas and noticed that the air conditioning was not working properly.... Throughout the rental day, the AC had very weak airflow and could not cool the vehicle effectively, which made driving uncomfortable, especially given the weather conditions. I us
I rented a Renault Captur from the Avis office at Podgorica Airport from June 8 through June 12. During the rental proce...ss, a $582.25 deposit was charged to my VakıfBank credit card. The transaction has remained pending since June 8. Although I completed the rental without any problems, 21 days hav
On May 24, 2025, I rented a vehicle from the Avis office at Sarajevo Airport in Bosnia and Herzegovina under reservation... number 15413869TR2. A €300 security deposit was charged to my credit card when I rented the vehicle, and I returned it to Tirana Airport without any problems on May 31, 2026. Whe
I rented a car from Avis Turkey’s Taksim branch in Istanbul on 3 September 2025 for 6 days under a short‑term rental agr...eement. During this rental, I immediately reported a minor curb contact involving the wheel area directly at the branch counter. The staff inspected the vehicle on the spot and cle
From May 9 through May 18, 2026, I rented a Skoda Octavia Combi from the Avis office in Frankfurt for a family vacation ...between Frankfurt and Munich. My reservation and rental agreement number was 321843001. Because I was traveling with my children and wanted to avoid even the smallest problem, I tr
At 2:50 p.m. on February 28, 2026, I rented a vehicle from the Avis office at Sarajevo Airport through the Avis app. My ...reservation number is 0785-8993-TR-2. When I arrived to pick up the vehicle, I was asked to pay additional charges even though I had already paid the rental fee. Because my initial
From April 24 through April 26, 2026, I rented a VW Traveller from the Avis office at Düsseldorf Airport in Germany. Whe...n I returned the vehicle, I was told that there were two pinhead-sized spots where the paint had chipped. I was asked to sign a damage report, but the employee specifically assured
I rented an Opel Corsa from the Avis Sarajevo Airport location through the Yolcu360 app and prepaid the rental fee with ...my credit card. After landing at Sarajevo Airport at approximately 10:45 a.m. local time in Bosnia and Herzegovina on April 26, 2026, I went to pick up the vehicle. The Avis employ
On March 7, 2026, I made a reservation to rent a Renault Clio from the Avis office at Colmar Train Station under reserva...tion number 734670196. The scheduled pick-up time was 11:30 AM, but due to delays with my flight and transfers, I arrived at the station at around 1:30 PM. When we arrived at the
I rented a black Toyota RAV4 (plate FL6279AN) from Avis at West Palm Beach Airport under rental agreement 902052362 from... September 14 to October 12, and then continued with a second agreement with the same vehicle from October 12 to October 31. For these rentals I paid $700.72 for the first period a
I rented a vehicle from Avis Belgrade from January 7, 2026, through January 13, 2026, for a total of six days under rese...rvation number 748999288. The full rental cost was prepaid through Booking.com at the time I made the reservation. I purchased full protection insurance through Booking.com. Howev
On 11 December 2025, I rented a vehicle from the AVIS Cologne Airport office, with the return scheduled for 14 December ...2025 at the AVIS Düsseldorf Airport office. When I returned the vehicle on 14 December to the Düsseldorf Airport office, I accidentally left my tablet inside the car. This tablet i
I rented a black Opel Astra 1.2 station wagon from AVIS at Düsseldorf Airport with the reservation number 40041995TR0. I... picked up the vehicle on 25 November 2025 and returned it on 2 December 2025. When I made the reservation, the rental fee was shown as €203, but at pick-up I was charged an additi
AVIS charged €2,200.26 from my bank account almost 5 months after I returned a rental car, citing a scratch, even though... the car was fully insured to cover all damages. I rented the car on March 12, 2025, and returned it on March 29, 2025. The day before returning it, I accidentally scratched the ca
I rented a car through Avis at Batumi Airport for the period of June 18–20. Since returning the vehicle, I’ve been tryin...g to obtain an invoice for the rental, and the experience has been nothing short of frustrating. I first contacted the customer service line at 444 28 47, and because it was an in
I rented a car from Avis Dubai for 8 days, and everything seemed fine during the trip. But after returning to Turkey—nea...rly 3 months after my rental ended—I discovered that Avis had charged my credit card three separate times without my authorization. These transactions were completely unexpected a
Hello, we went to Dubai and rented a car from Avis in Dubai two months ago. Everything was paid for at the time of the r...ental, and no additional charges were mentioned. After we returned to Turkey, Avis charged my card without my approval. I only noticed the charge when I reviewed my bank statement
On July 5, 2025, I rented a car from Avis's Ankara Söğütözü branch. Shortly after picking up the vehicle, I stopped at a... café about 100 meters ahead in a covered garage and noticed that the right rear tire was flat. When I contacted the rental office, they informed me that since I had not purchased
Avis is a globally recognized car rental company that provides mobility solutions for both leisure and business travelers. Founded in 1946, it has grown into one of the most prominent vehicle rental agencies in the world. The brand is a primary subsidiary owned and operated by the Avis Budget Group.
Customers looking to get in touch with official support representatives can do so using the following details:
Avis operates in the travel and mobility industry, specializing in short-term and long-term vehicle rentals. The company primarily serves customers through an extensive network of airport locations and neighborhood branches worldwide, catering to general consumers and corporate clients alike.
While Avis is a major player in the car rental market, customer feedback often points to deep frustrations regarding billing practices and counter operations. Users consistently report stressful experiences related to unexpected expenses and unfulfilled reservations.
If you have experienced issues with Avis, you are not alone. Share your experience or file a complaint on Xolvie to let your voice be heard.
