AVIS charged €2,200.26 from my bank account almost 5 months after I returned a rental car, citing a scratch, even though the car was fully insured to cover all damages. I rented the car on March 12, 2025, and returned it on March 29, 2025. The day before returning it, I accidentally scratched the ca...
I rented a car through Avis at Batumi Airport for the period of June 18–20. Since returning the vehicle, I’ve been trying to obtain an invoice for the rental, and the experience has been nothing short of frustrating. I first contacted the customer service line at 444 28 47, and because it was an in...
I rented a car from Avis Dubai for 8 days, and everything seemed fine during the trip. But after returning to Turkey—nearly 3 months after my rental ended—I discovered that Avis had charged my credit card three separate times without my authorization. These transactions were completely unexpected a...
Hello, we went to Dubai and rented a car from Avis in Dubai two months ago. Everything was paid for at the time of the rental, and no additional charges were mentioned. After we returned to Turkey, Avis charged my card without my approval. I only noticed the charge when I reviewed my bank statement ...
On July 5, 2025, I rented a car from Avis's Ankara Söğütözü branch. Shortly after picking up the vehicle, I stopped at a café about 100 meters ahead in a covered garage and noticed that the right rear tire was flat. When I contacted the rental office, they informed me that since I had not purchased ...
I rented a car from Avis in Belgrade, Serbia, and paid the full rental amount including all insurance coverage upfront. Everything seemed fine until I returned the vehicle. At that point, they failed to refund the $120 deposit that was supposed to be returned. They claimed the reason was two parkin...
I rented an SUV from Avis through Yolcu360 at Podgorica Airport in Montenegro for the period May 2–5, 2025. About an hour after pickup, upon arriving in central Kotor, the tire suddenly blew out. We immediately called the assistance numbers provided, but nobody responded or offered any help. Left st...
On May 31, 2025, I booked a rental car through Booking.com to be picked up from Avis at Charleroi Airport at 5:30 PM local time. However, due to a flight delay—which is verifiable through flight records—we arrived at the rental office at 5:50 PM, only to find it closed. At no point during the booki...
On April 26, 2025, we rented a vehicle from Avis in Tbilisi, Georgia, under the name M*** Çelik**. We returned the car on time and in perfect condition, with no damage or issues. Despite fulfilling all requirements, we have still not received our deposit refund. We’ve already attempted to reach out...
I recently rented a car from Avis at Podgorica Airport in Montenegro, and it turned out to be one of the most frustrating and disappointing rental experiences I’ve ever had. Despite returning the car in good condition, I was charged €400 for a small scratch that I absolutely did not cause. It was r...
On 05.04.2025, I rented a Seat Ibiza FR car for 4 days from Avis Germany Düsseldorf airport. They charged €258 car rental fee and €200 deposit fee. I returned the car without any problems on 09.04.2025. The Avis employee told me that the €200 deposit I paid would be refunded within 3 days at the lat...
I recently rented a car for three days from Avis via their website, paying online in advance. Due to unforeseen circumstances, I had to return the vehicle one day early. If I had made the booking directly at the rental office, Avis staff told me I would have been eligible for a refund for the unused...
I contacted Otokoç on the same day I purchased my second-hand vehicle because I experienced issues and left the car at their service center. The problems were the transmission chain noise and injector noise. The car stayed at the service center for more than 1.5 months. When I received the vehicle, ...
With the 34 ***184 plate vehicle we rented for a short term, we were stranded on the Balıkesir-Bursa motorway between 18.08.2024 at 12.30-13.00 as a result of a flat tyre. Subsequently, we connected to the road assistance team on your 444 28 47 line and conveyed the situation. We were informed that ...
On June 17, 2024, I rented a vehicle from Avis in Dubai and returned it on June 20. They charged me a deposit of 3,000 dirhams, which is approximately ₺26,850. However, more than 20 business days have passed, and I still have not received my refund. I discovered online that Avis at Dubai Airport has...
On May 22, 2024, I rented a car from Avis in Montpellier, France. When I went to pick up the car, the person there mentioned that the car had some damage, which was documented in the email I received, and handed me the keys, saying I could start using the car directly from the underground parking ac...
On March 11, 2024, I booked a car rental at the Frankfurt Airport using Lufthansa's website. The reservation was scheduled from March 11th to March 15th, 2024. Got an email on March 13, 2024, from Lufthansa saying they had to cancel my reservation because their employees went on strike. The email a...
I made a reservation on the Avis website on September 27, with reservation number 3928-8471-TR-5, and completed the transaction by charging 3747.99 TL to my card. However, when I arrived to pick up my Avis rental car at Podgorica airport in Montenegro on October 5, I was informed that the vehicle I ...
I recently rented a car with license plate 34 FIF 673 from Avis. I was surprised to see the license plate hanging loosely from the vehicle. Concerned for our safety, I immediately called Avis and requested a car change. I had no idea this would turn into a never-ending ordeal. I called Avis eight ti...
I rented an Opel Corsa from AVIS at Lyon Airport, France, and paid 160.56 euros for a 24-hour rental. Additionally, they charged a 300 Euro deposit to my credit card. I returned the car 36 hours ago without any damage or issues. They assured me that the deposit would be refunded the same day, but I ...
Hello, We rented a car from AVIS on 26.08.2023. 5-10 minutes after renting the vehicle, we felt that there was a problem with the vehicle and took the vehicle back. We informed the authorities that we were going on a long road trip and that there was an issue with the engine speed. Despite explainin...
I recently rented a car for three days from the Avis branch at Elazığ Airport. During the vehicle return process, they pointed out that the car was quite dirty and that a cleaning fee would be applied. By 'dirty,' they meant there was a bit of dust and dirt – a somewhat laughable expectation conside...
We rented a car from Avis company through Booking with "Rental Agreement Number 583964183" and "Reservation # 09212544TR5" from Tivat airport and completed the payment online during the rental. Before purchasing the vehicle, the officer at the Avis Office took payment from our credit card of 151 Eur...
My experience with Avis turned out to be regrettable. Thinking they were a "corporate" company, I went to Avis for the first time and they directed me to rental places in obscure streets. I made a 4-day rental through their website, requesting a corporate invoice, and was told that I could extend it...