I rented an SUV from Avis in Las Vegas and upon returning the vehicle on 5 June I was charged an extra $20 as a fuel fee.... I believe this extra charge is unfair and does not reflect the actual fuel situation at the time of return. I request that the $20 fuel charge be reviewed and fully refunded to m
On 5 June, I rented a Renault SUV from Avis in Las Vegas and noticed that the air conditioning was not working properly.... Throughout the rental day, the AC had very weak airflow and could not cool the vehicle effectively, which made driving uncomfortable, especially given the weather conditions. I us
I rented a car from Avis Turkey’s Taksim branch in Istanbul on 3 September 2025 for 6 days under a short‑term rental agr...eement. During this rental, I immediately reported a minor curb contact involving the wheel area directly at the branch counter. The staff inspected the vehicle on the spot and cle
On March 7, 2026, I made a reservation to rent a Renault Clio from the Avis office at Colmar Train Station under reserva...tion number 734670196. The scheduled pick-up time was 11:30 AM, but due to delays with my flight and transfers, I arrived at the station at around 1:30 PM. When we arrived at the
I rented a black Toyota RAV4 (plate FL6279AN) from Avis at West Palm Beach Airport under rental agreement 902052362 from... September 14 to October 12, and then continued with a second agreement with the same vehicle from October 12 to October 31. For these rentals I paid $700.72 for the first period a
I rented a vehicle from Avis Belgrade from January 7, 2026, through January 13, 2026, for a total of six days under rese...rvation number 748999288. The full rental cost was prepaid through Booking.com at the time I made the reservation. I purchased full protection insurance through Booking.com. Howev
On 11 December 2025, I rented a vehicle from the AVIS Cologne Airport office, with the return scheduled for 14 December ...2025 at the AVIS Düsseldorf Airport office. When I returned the vehicle on 14 December to the Düsseldorf Airport office, I accidentally left my tablet inside the car. This tablet i
AVIS charged €2,200.26 from my bank account almost 5 months after I returned a rental car, citing a scratch, even though... the car was fully insured to cover all damages. I rented the car on March 12, 2025, and returned it on March 29, 2025. The day before returning it, I accidentally scratched the ca
I rented a car through Avis at Batumi Airport for the period of June 18–20. Since returning the vehicle, I’ve been tryin...g to obtain an invoice for the rental, and the experience has been nothing short of frustrating. I first contacted the customer service line at 444 28 47, and because it was an in
I rented a car from Avis Dubai for 8 days, and everything seemed fine during the trip. But after returning to Turkey—nea...rly 3 months after my rental ended—I discovered that Avis had charged my credit card three separate times without my authorization. These transactions were completely unexpected a
Hello, we went to Dubai and rented a car from Avis in Dubai two months ago. Everything was paid for at the time of the r...ental, and no additional charges were mentioned. After we returned to Turkey, Avis charged my card without my approval. I only noticed the charge when I reviewed my bank statement
On July 5, 2025, I rented a car from Avis's Ankara Söğütözü branch. Shortly after picking up the vehicle, I stopped at a... café about 100 meters ahead in a covered garage and noticed that the right rear tire was flat. When I contacted the rental office, they informed me that since I had not purchased
I rented a car from Avis in Belgrade, Serbia, and paid the full rental amount including all insurance coverage upfront. ...Everything seemed fine until I returned the vehicle. At that point, they failed to refund the $120 deposit that was supposed to be returned. They claimed the reason was two parkin
I rented an SUV from Avis through Yolcu360 at Podgorica Airport in Montenegro for the period May 2–5, 2025. About an hou...r after pickup, upon arriving in central Kotor, the tire suddenly blew out. We immediately called the assistance numbers provided, but nobody responded or offered any help. Left st
On May 31, 2025, I booked a rental car through Booking.com to be picked up from Avis at Charleroi Airport at 5:30 PM loc...al time. However, due to a flight delay—which is verifiable through flight records—we arrived at the rental office at 5:50 PM, only to find it closed. At no point during the booki
On April 26, 2025, we rented a vehicle from Avis in Tbilisi, Georgia, under the name M*** Çelik**. We returned the car o...n time and in perfect condition, with no damage or issues. Despite fulfilling all requirements, we have still not received our deposit refund. We’ve already attempted to reach out
I recently rented a car from Avis at Podgorica Airport in Montenegro, and it turned out to be one of the most frustratin...g and disappointing rental experiences I’ve ever had. Despite returning the car in good condition, I was charged €400 for a small scratch that I absolutely did not cause. It was r
On 05.04.2025, I rented a Seat Ibiza FR car for 4 days from Avis Germany Düsseldorf airport. They charged €258 car renta...l fee and €200 deposit fee. I returned the car without any problems on 09.04.2025. The Avis employee told me that the €200 deposit I paid would be refunded within 3 days at the lat
I contacted Otokoç on the same day I purchased my second-hand vehicle because I experienced issues and left the car at t...heir service center. The problems were the transmission chain noise and injector noise. The car stayed at the service center for more than 1.5 months. When I received the vehicle,
With the 34 ***184 plate vehicle we rented for a short term, we were stranded on the Balıkesir-Bursa motorway between 18....08.2024 at 12.30-13.00 as a result of a flat tyre. Subsequently, we connected to the road assistance team on your 444 28 47 line and conveyed the situation. We were informed that
On June 17, 2024, I rented a vehicle from Avis in Dubai and returned it on June 20. They charged me a deposit of 3,000 d...irhams, which is approximately ₺26,850. However, more than 20 business days have passed, and I still have not received my refund. I discovered online that Avis at Dubai Airport has
On May 22, 2024, I rented a car from Avis in Montpellier, France. When I went to pick up the car, the person there menti...oned that the car had some damage, which was documented in the email I received, and handed me the keys, saying I could start using the car directly from the underground parking ac
On March 11, 2024, I booked a car rental at the Frankfurt Airport using Lufthansa's website. The reservation was schedul...ed from March 11th to March 15th, 2024. Got an email on March 13, 2024, from Lufthansa saying they had to cancel my reservation because their employees went on strike. The email a
Avis is a globally recognized car rental company that provides mobility solutions for both leisure and business travelers. Founded in 1946, it has grown into one of the most prominent vehicle rental agencies in the world. The brand is a primary subsidiary owned and operated by the Avis Budget Group.
Customers looking to get in touch with official support representatives can do so using the following details:
Avis operates in the travel and mobility industry, specializing in short-term and long-term vehicle rentals. The company primarily serves customers through an extensive network of airport locations and neighborhood branches worldwide, catering to general consumers and corporate clients alike.
While Avis is a major player in the car rental market, customer feedback often points to deep frustrations regarding billing practices and counter operations. Users consistently report stressful experiences related to unexpected expenses and unfulfilled reservations.
If you have experienced issues with Avis, you are not alone. Share your experience or file a complaint on Xolvie to let your voice be heard.
