I rented a Skoda Scala vehicle from the Avis-Budget desk listed as Budget on Booking.com at Montenegro Podgorica Airport... for the period between May 22, 2026, and May 28, 2026. Upon picking up the vehicle, a €500 security deposit was requested; however, since the transaction could not be processed vi
On July 24, I rented a Seat Ibiza vehicle for a 1-day trip from the Budget office in Augsburg, Germany. During the renta...l, a deposit of €230 was charged to my credit card, and I picked up the vehicle with a full tank of fuel. The representative explicitly told me that if I returned the vehicle with
I have two major complaints regarding a car rental made on June 13, 2026, from your Istanbul Taksim Budget location thro...ugh Booking.com. We completed the reservation via Booking.com and made an upfront payment of approximately 13,000 TRY. According to the information listed on Booking.com, all insur
On July 7, 2026, my car rental booking under reservation code 896630, made via Enuygun.com at the Budget desk in Montene...gro Podgorica Airport, was cancelled without any reason provided. Although I waited at the counter from 8:00 AM onwards, staff did not begin processing transactions until after 9:0
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I rented a car from Budget in Las Vegas and returned it on 22 June. When I ...brought the car back about 2 hours later than the agreed return time, I was
On June 5, 2026 at around 5:45 p.m., a white van, which I believe to be a Budget rental van, hit and destroyed my person...al weather station that was mounted on a pole in front of my home in Calhan, CO 80***. Our security cameras clearly show the driver backing out from in front of our house and backi
I booked a Kia Picanto through Budget via Booking.com for Mytilene between 17 April 2026 and 19 April 2026, under reserv...ation number 740921561. I paid approximately ₺2000 for this reservation. On 16 April 2026, one day before my trip, the ferry company called and informed me that, by decision of the
I rented a 2024 Renault Clio through the Budget app from Antalya Airport between August 1, 2025, and August 8, 2025. I r...eturned the car on August 5, 2025, without any damage or additional charges. However, the total amount of ₺22,504 has still not been refunded to my international Mastercard account
On August 19th, I rented a car from Avis-Budget through Trip.com. Trip.com deceived the customer by claiming insurance w...as included, as shown in the picture. At the Podgorica Airport branch, the Budget employee charged me insurance for the price of the car. He said he wouldn't give me the contract o
On July 30, 2025, at around 09:30–09:50, I went to the Budget office at Rize-Artvin Airport to rent a car under reservat...ion number 6955168. I wanted to use my free rental days earned through your loyalty program (1 free day for every 10 days rented). However, the office staff told me, “This is a fra
I rented a car from Budget at Milan Malpensa Airport on July 25th. Upon delivery, I was insistently told to get insuranc...e, but I declined. I took the car and completed my vacation. Even though I returned it without any problems, they took photos of the trunk from a distance and noted that it was dam
On June 19, 2025, I rented a vehicle from the Budget office at Ankara Airport for a two-day rental, planning to drive fr...om Ankara to Isparta and back. Upon receiving the vehicle, I noticed a slight vibration, but due to time constraints and my tight schedule, I didn’t pay much attention to it. Unfor
When we came home with the car we rented on the evening of June 9, 2025, we noticed that my wife's gold gurmet bracelet ...was missing. The apartment parking lot camera footage shows it falling inside the car. We didn't notice it at the time. On June 10, 2025, at 12:30, we left the vehicle with the lic
We rented a personal car from a car rental company called Budget. They said that you can take the car and drive it witho...ut showing it to us, and the keys were approved, and we drove the car without looking at any part of it. There was no inspection or document given before taking the car, which we n
I rented a car from Budget's Bologna office with booking number E896955371. I made an online reservation and paid €205.0...6, which included full protection. However, after returning the vehicle, I was shocked to receive a final invoice of €467.41 without any justification or explanation. I contacted B
On January 12, 2025, I rented a car with license plate 34***208 from Budget’s Beylikdüzü Office for one day. I drove a t...otal of 160 km on the highway between Beylikdüzü and Çorlu at a speed of 80-90 km/h without speeding or being stuck in traffic. They claimed the car was delivered with a full tank,
We wanted to rent a car from Istanbul Airport. After booking the car online and going to pick it up, a representative co...nvinced us to get full insurance, claiming that since we were going to return the car in Antalya and would be driving long distances, we wouldn't encounter any issues if we had ful
Renting a car from Budget's Makkah branch in Saudi Arabia, I returned it without any problems. When I got back to Turkey..., I saw they charged my card twice—once for ₺700 and then for ₺5600—without any explanation. Though they are taking money from my account without explanation or justification, I ha
On August 12, I rented a car for a day from Sabiha Gökçen Airport. When returning the car, I noticed a dent on the trunk... that clearly wasn’t caused by a metal impact but looked like it was made by a punch (there was no paint damage). I noticed this and informed the person receiving the vehicle. I wa
My wife and I rented a car for five days from the Montenegro Podgorica Airport Budget office on 04.03.2024. The car rent...al process was made through the Booking Application, not on its page. A rental fee of 103 Euros was paid for the reservation made through the Application, all-inclusive. However, 1
On January 6th, 2024, the car I had rented from the Budget Istanbul Airport office experienced a breakdown on my way bac...k to the airport, resulting in me missing my international flight. The entire day was consumed by arranging for the car to be towed to the service center and securing a replacement
I recently fell victim to a scam involving Budget Online Car Rental, orchestrated by individuals with the phone numbers ...0501 7539** and 0554 806 3**. I reached out to inquire about a reservation on the Budget Online Car Rental website, and I contacted them via WhatsApp. A person named B*** told me I
I recently rented a car from Booking.com for a trip to Stockholm Arlanda, Sweden. I was charged 2196.35 TL for the renta...l fee and 595.98 TL for what I believe was a road toll. But then in February, three more charges were made on my card - 1433.73 TL, 2051.75 TL, and 582.95 TL - without any explanat
The car that I rented from Budget Car Rental broke down. I called for a tow truck, but the company didn't send a replace...ment car or help me in any way. I was abandoned by a company and left in the middle of the street with my dog and things. It was already midnight, and I had to figure out how to ge
Budget, officially known as Budget Rent a Car, is a globally recognized American vehicle rental company. Founded in 1958 by Morris Mirkin, the brand was originally established to serve budget-minded and value-conscious renters. Today, Budget operates as a subsidiary of the Avis Budget Group.
Customer Support Email: [email protected]
Customer Support Phone: 1-800-214-6094 (Customer Service) or 1-800-218-7992 (Reservations)
Budget operates within the global travel and transportation industry, specializing in vehicle rentals for both leisure and business travelers. The brand focuses on providing accessible, cost-effective, and flexible mobility solutions worldwide.
While Budget provides a vast network of rental locations, many renters frequently express dissatisfaction regarding unexpected costs, vehicle maintenance, and customer service challenges. Below are the most common complaint topics shared by users.
If you have experienced issues with Budget, you are not alone. Share your experience or file a complaint on Xolvie to let your voice be heard.
