I rented a 2024 Renault Clio through the Budget app from Antalya Airport between August 1, 2025, and August 8, 2025. I returned the car on August 5, 2025, without any damage or additional charges. However, the total amount of ₺22,504 has still not been refunded to my international Mastercard account...
On August 19th, I rented a car from Avis-Budget through Trip.com. Trip.com deceived the customer by claiming insurance was included, as shown in the picture. At the Podgorica Airport branch, the Budget employee charged me insurance for the price of the car. He said he wouldn't give me the contract o...
On July 30, 2025, at around 09:30–09:50, I went to the Budget office at Rize-Artvin Airport to rent a car under reservation number 6955168. I wanted to use my free rental days earned through your loyalty program (1 free day for every 10 days rented). However, the office staff told me, “This is a fra...
I rented a car from Budget at Milan Malpensa Airport on July 25th. Upon delivery, I was insistently told to get insurance, but I declined. I took the car and completed my vacation. Even though I returned it without any problems, they took photos of the trunk from a distance and noted that it was dam...
On June 19, 2025, I rented a vehicle from the Budget office at Ankara Airport for a two-day rental, planning to drive from Ankara to Isparta and back. Upon receiving the vehicle, I noticed a slight vibration, but due to time constraints and my tight schedule, I didn’t pay much attention to it. Unfor...
When we came home with the car we rented on the evening of June 9, 2025, we noticed that my wife's gold gurmet bracelet was missing. The apartment parking lot camera footage shows it falling inside the car. We didn't notice it at the time. On June 10, 2025, at 12:30, we left the vehicle with the lic...
We rented a personal car from a car rental company called Budget. They said that you can take the car and drive it without showing it to us, and the keys were approved, and we drove the car without looking at any part of it. There was no inspection or document given before taking the car, which we n...
On February 16, 2025, I rented a Renault Clio from Budget’s airport branch. The next day, February 17, 2025, the car would not start. I immediately called roadside assistance, and after their inspection, they reset the warning light and got the car to start again. However, an hour later, the same is...
I rented a car from Budget for eight days, and the experience was a complete disappointment. The first vehicle, a Toyota Corolla, was fine on the first day since I didn’t drive it. However, on the second day, I noticed a strange noise from the front left tire when turning the steering wheel. I immed...
I rented a car from Budget at Ankara Esenboğa Airport, and the experience was frustrating due to misleading information and unfair charges. When picking up the car, the agent explicitly stated that the vehicle was being delivered with a full tank and must be returned the same way. However, upon insp...
On February 7, 2025, I rented a car from Budget's Sabiha Gökçen office. The vehicle, an **Opel with license plate 34 *3, was picked up around 8:00 PM, and within two minutes of driving to Viaport Kurtköy, the car displayed a “Check Tire Pressure” warning. Since I’ve seen similar alerts in my own ca...
I canceled my car rental reservation through Budget.com.tr, yet no refund has been issued. This is completely unacceptable—I canceled the booking within an hour, yet the system claims that no refund is available. Budget is a major company, yet its website is faulty, unclear, and misleading. It tric...
On February 9, 2025, I had a reservation with Budget Car Rental to pick up a vehicle at 9:00 AM. However, despite the official timestamp on the receipt showing 9:21 AM, I received the car even later than that. After signing the paperwork, I had to wait for the car to be brought out, for them to find...
I rented a car from Budget's Bologna office with booking number E896955371. I made an online reservation and paid €205.06, which included full protection. However, after returning the vehicle, I was shocked to receive a final invoice of €467.41 without any justification or explanation. I contacted B...
I booked a rental car through Budget Car Rental’s website with just one click, expecting a smooth and convenient process. However, when I needed to cancel the reservation, it turned into an absolute nightmare. Despite multiple attempts, the website kept showing errors, making it impossible to cancel...
I rented a car from Budget in Switzerland, and when I picked it up, I recorded a video of its condition. However, I didn’t film the underside of the car. When I returned it—fully cleaned and in the same condition—I was unfairly accused of causing scratches underneath. I know for a fact I didn’t do t...
I booked a Ford Kuga rental from Budget at Sabiha Gökçen Airport, but when I arrived, they told me they didn’t have the car and could only offer me a Chery instead. The two cars are not even close in quality, so I insisted on getting the Ford Kuga I had reserved. Instead of trying to help, the staff...
I rented a minibus from Budget at Sabiha Gökçen Airport (SAW), and they handed me the keys without a proper inspection—just had me sign the form and go. The parking area was dimly lit, making it impossible to notice any details. The form already listed 26 different damages on the vehicle, but I had ...
On January 12, 2025, I rented a car with license plate 34***208 from Budget’s Beylikdüzü Office for one day. I drove a total of 160 km on the highway between Beylikdüzü and Çorlu at a speed of 80-90 km/h without speeding or being stuck in traffic. They claimed the car was delivered with a full tank,...
On 01/11/2024, I rented a car from Budget, and the next day, just a few hours before I was due to return it, the car began leaking water from the front. Although the temperature gauge stayed normal, I parked safely, checked the situation, and called the number provided. I explained the issue, noted ...
I rented a car from Budget on October 25, and while driving out of town, I received a “Low AdBlue” warning. After the message appeared multiple times, I looked up the issue and realized it could cause serious problems if left unresolved. I immediately called Budget’s customer service, and they advis...
We wanted to rent a car from Istanbul Airport. After booking the car online and going to pick it up, a representative convinced us to get full insurance, claiming that since we were going to return the car in Antalya and would be driving long distances, we wouldn't encounter any issues if we had ful...
Renting a car from Budget's Makkah branch in Saudi Arabia, I returned it without any problems. When I got back to Turkey, I saw they charged my card twice—once for ₺700 and then for ₺5600—without any explanation. Though they are taking money from my account without explanation or justification, I ha...
On August 12, I rented a car for a day from Sabiha Gökçen Airport. When returning the car, I noticed a dent on the trunk that clearly wasn’t caused by a metal impact but looked like it was made by a punch (there was no paint damage). I noticed this and informed the person receiving the vehicle. I wa...