On August 20, 2026, I purchased a ticket through BudgetAir to travel from Washington, DC to Ankara with Qatar Airways. O...n the day of the flight, when I attempted to check in online through the Qatar Airways website, the system would not allow me to complete the check-in because my personal informati
On August 20, 2026, I purchased a ticket through BudgetAir to travel from Washington, DC to Ankara with Qatar Airways. O...n the day of the flight, when I tried to complete online check-in through the Qatar Airways website, I was unable to check in because my personal information had been entered incor
My name is Rogers Kihimba Bwam****, and I purchased a one-way ticket from Dubai to Entebbe through BudgetAir under booki...ng number BAE-6667683. The flight was scheduled for March 20, 2026, at 4:00 AM, and I paid 831 AED for this ticket. On March 20, when we arrived at Dubai Airport around midnight,
Between July 1–8, 2025, I made a reservation through Budget to rent a car from Berlin Airport. However, when I arrived a...t the airport, I was told my reservation contained an error and the booking was canceled. I requested a refund of approximately ₺19,700 (around ₺20,000), but even after 2.5 months,
On 28.07.2025, I rented a car through Booking from the Budget office in Vienna. During the rental, €214 was charged to m...y credit card as a deposit. I returned the car without any issues, and no damage or extra charges were reported. However, despite the time that has passed, my deposit has not been
On 25.08.2025, I rented a Dacia Sandero from Podgorica Airport in Montenegro with reservation number 2549-8836-TR36, mak...ing a prepayment of ₺18,206.19 (receipt no: 74930711). When I picked up the car, €600 was blocked from my card as a deposit, which I was aware of. However, despite having purchased
During my overseas trip in June, the deposit for the car we rented from Budget has still not been refunded to my bank. W...hen I contacted customer service about the process, I was told I would receive a response within two weeks. However, more than a month has passed and there is still no solution. To
On September 11, 2024, I rented a car online from Budget, and during the rental process a deposit of €360.41 was charged.... However, even after nearly a year, this deposit has not been refunded to me. I have contract number 137783505 related to the rental. I have contacted Budget customer service mult
In May, I booked a Group E car from Berlin for July through the BudgetAir website. However, when I arrived in Berlin, du...e to an error in the reservation, I was unable to pick up the car and had to cancel my booking. I processed the cancellation online on July 1. My reservation reference number is 88
On August 23, 2025, I rented a Renault Clio for 4 days from Budget at Podgorica Airport (Reservation No: 2948-9900-TR-6).... I paid a total of ₺10,003.50, and at pickup, €1,573 was charged as a deposit. I was told the deposit would be refunded upon return, but I am still waiting. I faced serious proble
Hello, between August 20 and September 1, I rented a car from Avis Budget at Zurich Airport. When I went to pick up the ...car, they asked for a deposit. I wanted to pay in cash, but they refused. Then I tried to pay with my virtual credit cards, but they did not accept those either. They said it had t
In May, I rented an Opel Corsa from Budget’s Tirana Airport branch and paid a €300 deposit during the rental process. My... reservation number is 2310-2119-TR-5. Although I returned the car without any issues, since June I have repeatedly contacted them by email regarding the deposit refund. I was told
I rented a Jeep Compass from Budget in Italy for 4 days. When I returned the car, there were no issues, and photos were ...taken at the time of drop-off. However, after the return, I was charged €367 on the grounds that there was a problem with the trunk. Yet, when I handed the car back, there was no d
On 20.06.2025, I rented a Renault 308 from Budget Car Rental at Krakow Airport in Poland. My reservation number is 65520...2***. During the rental, I also purchased an additional protection package. After returning the vehicle, I was charged ₺33,000 for damage that was not related to me. However, I hav
On June 23, I rented a Dacia Sandero from the Budget office at Tivat Airport through Booking.com with insurance included.... During the rental, a total deposit of €496 (300 + 196) was blocked from my card. As instructed by the office, I returned the car outside working hours by parking it and leaving t
On June 4, 2025, I rented a car from Budget at Dubai Airport through Booking. A deposit of 2,550 AED was charged to my c...redit card, and I returned the car on June 7. I was told that the deposit would be refunded within two weeks, but today is July 16 and my deposit still has not been returned. Despi
Through Yolcu360, we rented two cars from Budget at FCO Airport in Italy. One day after returning the vehicles, high cha...rges were withdrawn from our cards without any notification. With our credit card limits reduced, we were left stranded with our children and could not reach anyone for support. Wh
I rented a car from Budget in Podgorica, Montenegro under contract number 137795895, and I’m extremely disappointed with... how the situation was handled. Despite paying for additional insurance coverage, Budget refused to return my €400 deposit over a completely minor issue. The vehicle I was given h
About 5–6 months ago, I rented a car from Budget in Dubai and paid around ₺8,000 for the rental. When I returned the veh...icle, I also paid an additional ₺6,000 or so to cover parking and penalty fees, which I was told closed out my entire rental. The car was returned without damage, and everything se
I rented a car from Budget Rent A Car in Sarajevo through Booking.com, where I had already purchased full insurance cove...rage in advance. However, when I arrived at the rental desk, the staff refused to accept the Booking-provided insurance and forced me to pay $495 for a new insurance policy on the
On March 29, 2025, I rented a car from Budget at DXB Airport in the UAE for a 3-day trip. They immediately charged $439 ...as a deposit on my credit card. On the third day, while parking, the car lightly scraped a plastic edge, leaving a small dent the size of a palm. I was transparent and reported the
Between January 16–20, 2025, I rented a car through Avis-Budget on the Turkish Airlines website for a trip to Milan. On ...January 19, 2025, I was involved in a car accident while abroad. Fortunately, I had purchased full protection insurance, and at the time of the incident, I was clearly told that I
I rented a car from Budget at the Montenegro Airport, and they blocked a deposit amount on my credit card at the time of... rental. I was told this amount would be refunded to my account within 30 days. However, that promise was not kept — my money was not returned. I reached out to customer service m
BudgetAir client service absolutely useless! Booked a flight,(they made some changes later on - which is completely unde...rstandable and acceptable), and everything was fine till travelling day came - couldn't check in online it said we had to do it at the airport. We arrived at the airport and this i
BudgetAir (US) is an online travel booking platform operated by Travix USA LLC, a subsidiary of Trip.com Group. It provides digital tools allowing travelers to compare and purchase domestic and international travel arrangements.
If you have arranged travel through BudgetAir (US), you can share your experience on Xolvie.
