On January 16, 2025, at 10 PM, I booked a rental car from Greenmotion at Bodrum Airport through Enjoy Travel. However, upon arrival, I discovered that Greenmotion’s office closes at 10 PM—a crucial detail that was not mentioned on Enjoy Travel’s website. As a result, I was unable to pick up my renta...
I rented a car in Montenegro through Enjoy Travel, which partnered with Carthor for the rental. Upon pickup, they charged me a €1,250 deposit. I returned the car in perfect condition, and the staff confirmed that everything was fine. However, despite this, €485 was deducted from my deposit without a...
I booked a rental car through Enjoy Travel and was left completely stranded and helpless. Upon arriving in Europe, I went to pick up my car from their partner company, E*, only to find out that no reservation had been made in the system. When I contacted customer service, they claimed that my reser...
I booked a rental car through EnjoyTravel.com via Skyscanner, selecting a pickup at Sarajevo Airport. I paid in full upfront. Before my trip, I emailed to confirm permission to cross the Montenegro border, and they said it would cost an extra €60. However, when I arrived at the Otocar office, they r...
I booked a rental car through EnjoyTravel.com for October 27-30, 2023, in Antalya. The full payment was charged to my credit card in advance. However, when we arrived at the airport to pick up the car from their local partner, Active Rent A Car, no one answered our calls. We waited for an hour befor...
We booked a rental car through EnjoyTravel.com for June 25-28, 2023, in Lesbos, Greece. They charged our credit card €22 as a deposit, but when we arrived at their local partner agency, we were told our reservation didn’t exist and that there were no available cars. We were completely stranded with ...