Temu

I purchased an Attack Shark X66 Wireless Mechanical Gaming Keyboard via Temu under order number PO-203-02279534979190893. I received the parcel on December 31, 2025. The outer package was sealed and the product box was inside. However, when I opened the box, there was no keyboard at all. The only it...

I placed three separate orders containing soap dishes and water pipe extension accessories via the Temu mobile application on 26 December 2025. I realized that I had created these orders by mistake and cancelled all of them within approximately 5 minutes. The fee for one of the three orders was refu...

I ordered four different fishing supply products from Temu to be delivered to Istanbul, Turkey, and the package was delivered on 28 December. In my order there were two products in packs of 10, one product in a pack of 5 and one product in a pack of 50. However, in the delivery I received only three...

I purchased a curling iron from Temu on December 6. When I used the product, it emitted a burning smell and burned my hair, so I decided to return it and sent it back on December 25. I was informed on December 26 that the refund had been processed, but the amount has still not been reflected in my b...

I placed a Temu order with the number 6121225046600 on 13/12/2025, with an estimated delivery date of 02/10/2026, to be delivered in Rome, Italy. I have been waiting for quite a long time and was concerned about possible problems, but today the tracking information shows that the parcel is “out for ...

I placed an order with Temu on 28 November, under order number #PO-18400041285896311688. According to the information provided by Temu, the delivery was supposed to arrive on 22 December, but it is still delayed, and I have not received my package. I am currently in South Africa, in the Northern Cap...

I placed an order on Temu with the order number 6121225950028 / PO-098-03526658391671138. Temu informed me by SMS that my parcel would be delivered today, so I stayed at home and waited for the delivery. Despite this, the status was later updated as if the receiver was not at home. This information ...

I initiated refund requests for two different orders I placed through the Temu shopping platform, but although several days have passed, no refund has been made. I paid for both orders by credit card and was clearly informed that the refunds would be returned to my credit card, yet this commitment h...

I am writing regarding my Temu order PO‑153‑01719395036793686, for which I have not received my refund. The order was paid through Easypaisa, and despite the issue being ongoing for about 5 days, the refund has still not been issued at all. I contacted Temu customer service about this situation and ...

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I am writing regarding an issue with my sixth free gift on Temu. The progress for this free gift is stuck at 99% and has not moved forward. This problem started about 27 minutes ago and has remained the same since then. I have not yet contacted customer service, but I want to officially report that ...

I am a Temu customer in Johannesburg, South Africa, and I am extremely frustrated about two refunds that I have still not received and the poor communication around them. On 28 November 2025 I cancelled two orders with the following order numbers: PO-184-19709895550073206-D01 and PO-184-197099813766...

I placed an order on Temu for a tool kit. In the same order, I paid by card for two tool kits, one with 46 pieces and the other with 106 pieces. My order number is 5748*2206. I waited more than a month for the delivery, and when the package finally arrived today, only the 46-piece tool kit was insi...

I received a message from the Temu app stating that a $130 coupon had been added to my account. The message clearly said that in order to use the coupon, I needed to purchase at least two products. Based on this information, I purchased two items with my credit card on December 16, 2025. However, du...

On 2 December 2025, I placed an order on Temu for an OPPO Reno 6 5G smartphone for R2412. The order was placed under the reference number PO-184-04747579126392279. At the time of purchase, the product was clearly shown and described as a smartphone. After I completed the purchase, Temu changed the a...

Between December 12 and December 14, I submitted product return and tax refund requests on Temu. Even though all of these requests were approved, several days have passed and I still have not received any payment. In the past, my refunds were credited to my account within one day at the latest, but ...

I placed an order through a Temu advertisement on 1 December 2025 for five items: a French fry cutter, a portable speaker, an iPhone 13 hand drill, and a fridge cloth, along with one more item. I paid by bank card and a total amount of R557.00 was deducted from my account. However, I did not receive...

I ordered several car accessory products from Temu, an international company. After receiving the items on November 29, 2025, I realized that some of them did not match the descriptions shown on the website. My order number is PO-203-00849496387192473. I contacted Temu customer service about the is...

About a month ago, I ordered a girl’s dress through the Temu app. The product arrived around 12 days ago, but it did not match the images shown on the website, so I wanted to return it. Three days after receiving the item, I submitted a return request through the app. After tapping the return butto...

I am experiencing a problem with a campaign on the Temu app called “Endless Rewards Through Invitations.” The app first had me spin a wheel, told me that I won a gift, and said I could receive the products for free if I shared my invitation link with others. Trusting this, I shared the link with man...

I ordered several products from TEMU on 21 November 2025, and they were shipped with iMile. The tracking number of my parcel is 6112125956849, and the delivery address is Via Rocca Cencia 5*, 00132 Roma, Italy. The courier came to this address, but at that time I was in my home country, Bangladesh, ...

I joined Temu’s “6 free products” campaign through WhatsApp. As part of the event, I invited many people in an effort to reach the required number. Even though I have now invited 10 people, the system still appears to be stuck at 99 and shows no progress. No matter what I do, the invitation count do...

I joined Temu’s “free product through invitations” campaign. I’ve been working on it since last night, and starting from 8 a.m. today I have been trying especially hard to complete my invitations. My username is beyzadurdali0. Even though 10 or more people accepted my invitation link, the system ke...

In the Temu app’s “Free Cart Frenzy” campaign, I had the right to select 6 free gifts. However, even though the campaign requires my energy level to reach 100, my energy meter has been stuck at 99 for a long time and will not increase in any way. The app constantly shows a “invite a friend” message...