I placed an order on Temu last week, with delivery on March 10, under order number BG2603048A7GJYG7WC-CG01 and reference CAN93. I ordered a pair of long striped pants in size 5X, which were supposed to be black, but I received navy blue and white striped pants instead. This is not the color I selected when placing my order. I also have a previous unresolved complaint about a pair of strap shoes from Temu, where the lining is falling off. In that case, I was asked to pay for the enquiry, which I did not accept, so the problem has still not been resolved. Having yet another issue now with the wrong color pants is very disappointing. I request that Temu resend the correct item, a set of black and white striped pants in size 5X, as originally ordered, without any extra cost to me, and that they review and resolve my earlier complaint about the strap shoes whose lining is coming off, without asking me to pay any additional fees.
I made a purchase on Temu, but not a single item I ordered was delivered. Instead, I received a package containing someone else’s order. To make matters worse, the package I got was clearly addressed to another person—their name was printed right on the label. Yet when I reached out to Temu to retur...
I bought some stuff through Temu on April 18 and April 20, but I canceled both orders immediately. I canceled right away, but I still haven't gotten my refund. I was informed that a refund was sent to my bank account and even received a transaction slip, but when I reached out to my bank, they said ...
I accidentally ordered a pair of children’s shoes from Temu but managed to cancel the order within a minute. On April 18, 2025, I was informed that the refund for this cancellation had been issued and that it would be reflected in my financial institution’s records by May 18 at the latest. However, ...
I initiated refund requests for two different orders I placed through the Temu shopping platform, but although several days have passed, no refund has been made. I paid for both orders by credit card and was clearly informed that the refunds would be returned to my credit card, yet this commitment h...
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