On February 3, 2026, I placed an order on Temu and paid via PayPal in two separate charges of $27.46 and $25.45. These payments were for orders numbered PO-211-0456 and PO-211-04561. Despite the payments going through, I never received the products associated with these orders. When I noticed that my items had not arrived, I contacted PayPal about the situation. PayPal informed me that I needed to resolve the matter directly with Temu, but I have not been able to find a way to contact Temu to address this problem. Since I paid for goods that I did not receive, I kindly request a full refund of both PayPal charges for orders PO-211-0456 and PO-211-04561 to be issued back to my PayPal account as soon as possible.
I placed an order with the number PO-203-16254830103590280 on March 6, 2025 at 19:58 through Temu. Just 1 minute after placing the order, I submitted a return request. As of today, 76 days have passed. This means 46 days have passed beyond Temu’s promise of a “refund within 30 days.” Temu has not fu...
I ordered items from Temu on October 24 under order number PO-147-13923492442233648, and a few minutes later I canceled the order on October 25, before the items were shipped, so I did not need to return anything. I requested a refund from Temu, and they provided a refund proof with a receive range ...
On July 27, I canceled my purchase from Temu on the same day. My order number is PO-203-16986943706234076. I have been waiting for the refund of ₺633.68 to my credit card. Temu sent me a message saying the refund was reported to the bank, but when I spoke with my bank, I was told that no such notifi...
On July 23, 2025, I placed an order through Temu with the number PO-203-19469739281270318. Although I canceled the order, the amount of ₺1,874.54 was still charged to my card (QNB Enpara). I was informed by Temu that the refund would be processed within 5–14 days. However, despite this period having...
On February 28, 2025, I bought two products from the Temu shopping site, trusting the platform. I canceled my order on the same day, and a message appeared in my account stating that the money had been refunded. Specifically, the refund notification showed a projected return to my original payment m...
Comments