Temu Refund Not Received – $379 Missing After Order Cancellation

I placed several orders on Temu that I later canceled, and I was supposed to receive a total refund of 379.32. The refunds were promised to be returned between March 22 and April 14, either to my credit card or via direct deposit to my account. Despite this time frame having passed, none of the 379.32 has been returned to me. For these canceled orders, I contacted Temu customer service multiple times, including chatting with a live agent named Spencer. He looked up my case and sent me messages, but we were disconnected before the issue was resolved. I still have not received any of the refund for these canceled orders. I also contacted my bank about the missing 379.32 refund to my direct deposit account. The bank told me to handle this through a dispute, and this amount is now part of that dispute process, but as of now, no refund from Temu has reached my account, and the money is still missing. I request that Temu urgently review all of my canceled orders linked to this total refund of 379.32, confirm the refund status, and immediately return the full amount to my account using the original refund method. I also expect written clarification explaining why the refund has not been processed within the promised dates.