I booked window seats next to each other with SunExpress but they were separated at check-in quoting system error. How could they do this?

If you paid for window seats next to each other with SunExpress but were placed separately at check-in and are being charged additional fees due to a " system error", you can take the following steps:

• Check your booking documents and make sure that your original booking confirmation includes payment for the seats next to each other.

• Politely contact SunExpress by phone or email and report the problem. Refer to SunExpress' booking policy which states that you paid for the seats you selected. Demand a resolution of the problem and written confirmation of the cancellation of the additional fees and the reinstatement of your original seat reservation.

• If SunExpress does not cooperate or does not provide a satisfactory solution, you can contact consumer protection authorities or regulatory bodies to enforce your rights. These organizations can help you resolve any disputes you may have with the airline.

• Consider getting involved in the SunExpress Community to learn from other travelers who have dealt with similar issues with SunExpress. You can gain valuable insight and advice, as well as share your own experiences.

If you appreciate these tips, feel free to share your thoughts in the comments or file your complaint for free.