Hello, my complaint is regarding SunExpress Airlines' seat arrangement. I always travel with my spouse, but every time we fly, we are assigned different seats. My spouse gets one seat, and I get another, and this situation is quite frustrating for us. We would appreciate it if SunExpress could be more attentive to seating arrangements in the future. This has become a recurring issue, and we just want to sit together. Thank you for your understanding, and we hope this matter can be resolved going forward.
I frequently travel with SunExpress, and I’ve tried to stay understanding even though they consistently assign less desirable middle seats during online check-in—clearly hoping someone will pay extra to change it. I get it; they’re a business trying to make money. But what happened on my most recent...
I purchased a ticket for a SunExpress flight and paid an additional fee to select a front-row seat, which was essential for my comfort due to health reasons. However, upon boarding, I was shocked to find that my seat had been reassigned to another passenger. This situation forced me to travel in a ...
I rushed to complete my online check-in for SunExpress Airlines the moment it opened. Despite two-thirds of the seats being available, I was stunned to find that my 8-year-old daughter and I were assigned separate seats. This is completely unacceptable - separating a father from his child just to pu...
We reported an issue to SunExpress customer service after our Paris-Izmir flight, but it’s been a long time with no response. Plus, the phone lines are always busy. The issue: I tried to select a more comfortable seat, but the system assigned me a standard seat without warning. When I tried to fix ...
I discovered a significant difference between the SunExpress Airlines flight ticket price shown on the screen and the actual purchase price. I simply want to purchase my ticket at the price displayed on the screen, but it appears that this option is not available. This has been a frustrating experie...
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