eBay

I purchased a product described as a “4-pack of men’s underwear (boxers)” from eBay (Order No.: #19-13714-97631). Although the product listing clearly stated “4-pack”, I only received one piece instead of four. The order was delivered to my address in Pendik, Istanbul, and I paid approximately $19 v...

On October 27, 2025, my eBay account, which was originally created with my knowledge, began to be used without my permission for money transfer activities. The account is still active, and although I wish to close it immediately, I have been unable to perform any actions to do so. I have not yet bee...

About two months ago, I purchased a product from eBay, but it was held at customs, and I was given no option other than returning it. I agreed to return the product, but the seller refused to accept it, even though I offered to cover all additional costs. I then contacted eBay Customer Service, and...

Today, my eBay Canada account was hacked, and an unauthorized money transfer was made through it. My account username is Ca*******@hotmail.com**. After discovering the issue, I tried to contact eBay Customer Service, but I have not received any response so far. My saved payment methods are still ac...

I returned the product I purchased from eBay, but for some reason, the shipment is now missing. The shipping company claims that the item is not showing up in their system, while the seller says they will issue a refund once the item arrives. However, I have no way of knowing whether the seller has ...

I have an ongoing return case on eBay. Initially, the return shipment was sent to the wrong address, but we managed to correct it. However, for the past 20–25 days, there has been no movement or update on the tracking information. The shipment appears to be stuck in transit, and I have not received ...

I made a purchase from eBay 8 months ago, but the products worth 202.59 were never delivered to me. I have been contacting you for months, yet you still have not refunded my money. Each time I reach out, I only receive standard replies that do not provide a solution. It is very disappointing to see ...

The item I purchased through the eBay website was returned without ever reaching me due to Turkish customs regulations. I followed all the necessary steps and waited patiently for the process to be completed. It has already been delivered back to the seller, but despite the timely return, I have not...

Hello, I’ve been trying to add my payment card to my eBay account while shopping, but I keep encountering an error during the card registration step. Despite multiple attempts, the card won’t link to my account, and the system doesn’t offer any explanation or solution for the issue. I’ve searched e...

I placed an order on eBay and fully paid for three 5.1'' Hitachi LMG7420PLFC-X LCD screens. Despite weeks—now months—passing, the items were never delivered, and I have yet to receive a resolution from eBay or the seller. I submitted a complaint and attached proof of purchase, including visual evide...

I placed an order on March 1, 2025, on eBay, with Order No: 21-12757-85349, and as of April 2, 2025, I still have not received the item. What’s even more frustrating is that despite repeated attempts to contact eBay customer support, I have not received any helpful response. I’ve sent multiple messa...

I trusted Amerikapostam and purchased a $100 hair loss prevention product from eBay. I shipped the item to the U.S. address provided on their website, and then paid ₺102 on their platform to have it forwarded to me in Turkey. Only after they received the product did they inform me that since it was ...

I purchased a watch from eBay, but the product never arrived. I waited patiently, tracked the package, and when I realized it wasn’t going to reach me, I submitted a refund request through eBay. Unfortunately, I haven’t received any response from the platform. No email, no update, no customer servic...

Hello. I ordered products on eBay, but they got stuck in customs and were ultimately returned by PTT (Turkish Post). I followed the tracking information closely, and it clearly shows that the package was delivered back to the seller. Despite this, when I opened a return case with eBay to get my mone...

I need urgent help from anyone who has successfully withdrawn money from eBay. I currently have $14,172 accumulated in my eBay account, but I’ve been told I must first pay a ₺2,860 “tax” or I won’t be able to access any of it. This requirement wasn’t mentioned during registration or while using the ...

An eBay seller sent me an empty package, and there was nothing inside. I cannot message the seller because my account has been suspended. I tried to start a request by selecting the missing parts option, but I keep getting an error message saying, "Something went wrong. It is not you, it is us. Go b...

I’m from Azerbaijan and frequently shop on eBay using shipping companies that forward orders from the U.S. to my country. Recently, I purchased a Samsung S23 Ultra on eBay for $682 (₺22,000+). Everything seemed normal—until the shipping company called me and said the package addressed to me arrived ...

I bought an item from eBay, but unfortunately, it got stuck in customs. Because I work full-time, I couldn’t go to the customs office in person to collect it. As a result, the item was returned. I tried to re-ship it using the return label eBay provided, but I couldn't because the item was already o...

I purchased a Steam Container Drain Valve for my vehicle through eBay, but the item never arrived. Since I never received the product, I canceled the order and requested a refund on September 23. However, four months have passed, and I still haven’t received my money back. I have repeatedly message...

I ordered a pair of glasses on eBay, but although the tracking system shows them as delivered, I never received the package. I did not sign for or accept the delivery, yet eBay’s system claims the order was completed. Now, I’m stuck trying to figure out where my item is. I have no way of knowing if...

I canceled an order on eBay, for which I had paid both the product price and shipping fee. While the product amount was refunded, the shipping fee was not included in the refund. I was unaware of this unreasonable practice by eBay, and I now face a financial loss of 1900₺. This situation is unaccep...

eBay has put me in a very difficult situation. Despite paying all the required taxes, I was informed that my account was frozen due to suspicion of using the same IP address for multiple accounts and allegedly earning illegal commissions. They claim my funds are being held for security reasons, and ...

I purchased a product on eBay in August, but it has been stuck in customs and unable to clear. After three months, the item was supposedly returned to the seller, but there is no confirmation of its delivery, nor have I received a refund. I have no information on the product's current location, and ...