I have been playing Rocket League on PC via the Epic Games platform and after the update on 28 April 2026 I can no longer join any online matches properly. Every time I try to enter an online match, I receive an “anti‑cheat violation dejected” warning and I immediately get a 40‑minute ban, so I cann...
I bought GTA 5 through Epic Games, and honestly I regret buying it. When I try to launch the game, I constantly get warnings like “40 hours not found” or “BattlEye not installed,” and I have to deal with various installations and setup issues instead of being able to enter the game smoothly. On the ...
On February 20, I purchased Grand Theft Auto V Enhanced through Epic Games. I have not played the game at all—my library still shows 0 hours played, and the purchase is still within the refund eligibility period. Despite meeting all of these conditions, the automatic refund button does not appear i...
About one hour ago, my Epic Games account was taken over by third parties. In the email I received from Epic Games, it clearly stated that my account had been accessed from a different device and IP address, that the email address on the account had been changed, and that my login information had be...
Today I started playing Poppy Playtime Chapter 3, developed by Mob Entertainment, on PC through Epic Games. However, I am experiencing serious optimization issues. Even when I lower the graphics settings to the minimum, the game constantly runs at very low FPS and frequently crashes, which has almos...
On February 21, 2026, at 9:35:17 p.m., I made a bank transfer payment of $24 through GPay from my computer to purchase FC 2026 on the Epic Games Store. I have the payment receipt, and it includes the transaction/reference number 5151****72**. Although the payment was successfully processed, the prod...
I purchased God of War for PC through Epic Games, but even though the purchase was completed and the payment was charged to my card, the game does not appear in either my purchase history or my library. I completed the transaction on February 18 or 19, and my banking app clearly shows that the payme...
Since this morning, I have not been able to log into my Epic Games account registered under the username “Ege16.” Even though I am certain that I am entering the correct password, the login attempt fails and the account does not open. When I tried accessing the account from another location, I noti...
I purchased in-game cosmetics for the game Infinity Nikki through Epic Games. On February 1, $14 was charged to my card. I have both the bank receipt and the authorization code for the transaction. Despite this, the content I purchased was never credited to my account, meaning I neither received the...
I purchased Dying Light 2 for PC through Epic Games and had been progressing through the main story after investing a significant amount of time and effort. After completing the main story mission “Broadcast” and climbing the VNC Tower, I finished the mission and then slept in a safe zone in the gam...
"A refund was made to my credit card by VakıfBank. I thank the VakıfBank family for their attention."
On February 8, 2026, two transactions were made without my knowledge or authorization through my VakıfBank World credit card by a company called Epic Games Store, based in Lucerne, Switzerland. These transactions appear in my statement as $43 and $76, with the description “EPC*EPIC Games Store Luzer...
In the game Fortnite, scenes that involve people being shot with rifles and disturbing elements such as an accessory shaped like a shark impaled on a stick are extremely unsettling to me. Even though the game is labeled as suitable for ages 12 and up, I believe the level of violence in the content a...
I would like to express my serious concerns to the Ministry of Family and Social Services regarding the effects of the digital gaming platforms Steam and Epic Games, which operate in our country, on children and young people. I believe that the content offered on these platforms is not adequately mo...
Today I purchased a DLC add-on for Sniper Elite 5 through Epic Games. The purchase appears to have been completed successfully, and the add-on shows up in the DLC section of the game, but it does not work in the game itself and never becomes active. I tried restarting the Epic Games application and...
On January 11–12, 2026, I attempted to purchase the game Red Dead Redemption 2 through Epic Games using the Xsolla payment system with my Akbank debit card. During this process, I was charged $52 twice, for a total of $104. Afterward, I submitted refund requests for these transactions through both E...
About a week ago, I stopped being able to access my Epic Games account that I normally use on PC. When I try to log in, I receive a “account not found” warning and the only option shown is the account recovery button. The account I created with the email ko************@hotmail.com** now appears as i...
I made three separate purchases for Destiny 2 Silver through Epic Games on December 19, January 20, and January 24. Each purchase was for 3,500 Destiny 2 Silver, and about $3 was charged to my card for each transaction, for a total of $10. However, none of these three purchases were credited to my E...
On January 18, 2026, I purchased the game “FC 26 TOTY Edition” from the Epic Games Store with the order number a2601181120308229. The payment was completed without any issues and the game was added to my library. However, when I tried to play the game, I started experiencing a serious problem. When...
I purchased the EA FC 26 TOTY edition via the Epic Games Store on January 16, 2026, with my account registered in Turkey. Although the payment was successfully processed and I received the invoice and order confirmation from Epic Games, the game has not been added to my EA App library, so I cannot d...
I purchased Red Dead Redemption 2 for PC through Epic Games. For the past three days, while playing both the single-player and online modes, I have been encountering serious issues involving cheating and inappropriate content. Players are stealing horses through exploits, using various cheats that c...
Today I purchased Red Dead Redemption 2 through Epic Games, but even though I completed the payment, the game has not been added to my account. I log into my Epic Games account using the email b****@gmail.com**, and I made the purchase through this account. I completed the payment using a bank tran...
About three days ago, I purchased three games together through Epic Games and paid a total of $14. Of these games, I played Grand Theft Auto V for only about ten minutes. Because I experienced several issues with the game, I decided to request a refund, but I have been unable to complete the refund ...
About one week ago, I purchased FIFA 2026 through Epic Games using my debit card and paid $24. However, when I try to request a refund, I am unable to create a refund request through the system. For days I have been contacting live support, but I have not received any response at all—not even an au...
While playing Fortnite on PC, I have been experiencing severe freezing and stuttering issues since switching to a new computer and since Chapter 7 of the game. The game especially lags and stutters during intense scenes such as combat, which completely ruins the gameplay experience. Even though my c...