I am unable to find my SunExpress membership number despite logging into my account. The membership number is completely missing from the account section, making it impossible for me to use my membership benefits.
Because of this issue, I had to book tickets without entering my membership number, losing out on any potential rewards or benefits. I even contacted customer service, but they were unable to resolve the issue.
I need urgent assistance in retrieving my membership number and ensuring that my past bookings are linked correctly. SunExpress must fix this system error and provide a proper solution for affected customers.
I’m trying to purchase a ticket from SunExpress using the points from my SunExpress Your Benefits membership. However, even after trying two days in a row, I keep getting an error when being redirected to the payment page. I receive a message saying I need to contact customer service, but when I do,...
I have been waiting for 18 days for SunExpress to address an issue regarding my membership system and information updates, including adding flights. Despite opening a support ticket, I have not received any response from their website or customer service. Customer service over the phone repeatedly ...
I encountered a major issue while trying to complete online check-in for my SunExpress flight. Despite entering all required billing information, the system repeatedly gives a "missing required information" error and won't proceed to payment. I've tried multiple times, using both my phone and comput...
I am very frustrated with SunExpress due to the ongoing issues with online check-in. When attempting to check in online, I receive an error saying "passenger not found." Calling customer service hasn’t helped either; they simply say the system isn’t working. Yet, when I try to purchase a seat, assis...
Hello, I am unable to log into my Sunexpress account. It keeps saying my password is incorrect. When I try to reset it using the "forgot password" button, I get an error message. I even attempted to create a new account with the same email, but it says the email is already registered. As you can se...
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