SunExpress is making check-in an unnecessary hassle. I booked a round-trip international flight, selected my seats, and paid a total of ₺17,000+, including all extra fees. The night before my flight, I tried to check in online, but the system wouldn’t let me. I tried again in the morning—still no luck.
At the airport, I was told I had to pay €5 just to check in at the counter. On top of that, I had to find the right desk and wait in line. No other airline does this!
This unfair charge needs to be removed immediately, as it violates consumer rights. SunExpress, stop making passengers pay for something that should be free!
I recently flew with SunExpress and was shocked by their unreasonable check-in policy. Because we didn’t complete online check-in before arriving at the airport, we were charged an extra €5 per person at the counter. What’s even more frustrating is that even if we had checked in online, we would sti...
I just booked a flight with Sun Express and had a problem with their online check-in process. I filled in all my info right, but the system just wouldn’t let me finish the check-in. I had to check in at the airport, and they hit me with an extra €5. Looks like this isn't just a one-off problem. I've...
SunExpress has truly disappointed me with both their check-in process and the overall service quality. I can confidently say this is one of the worst airline experiences I’ve ever had. They seem to go out of their way to make things more difficult for passengers. First, they charge an additional ₺5 ...
I booked a connecting SunExpress flight from Samsun to Antalya and then Antalya to Berlin, but I was unable to complete the online check-in. It seems like SunExpress intentionally prevents passengers from completing the check-in online, claiming a “system error,” just to charge a €5 fee at the airpo...
I have a flight with SunExpress coming up in 8 hours, but I'm unable to complete the online check-in. The system is directing me to check-in at the airport, which incurs an additional fee of $5. I'm currently abroad and unable to make an international call to customer service for assistance. The la...
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