On January 15, 2026, at 8:40 PM, I had a Pegasus Airlines flight from Konya Airport to Istanbul Sabiha Gökçen Airport with PNR code 1Y3LDP. I arrived at the airport two hours before the scheduled departure time. Even though passengers were still boarding the plane and the stairs were still in place,...
I travelled with Pegasus Airlines under PNR 13H2Z7 on flights PC389 from Moscow Vnukovo to Istanbul Sabiha Gökçen on 26 August 2025 and PC261 from Istanbul Sabiha Gökçen to Podgorica on 27 August 2025, with three adult passengers on this booking. During this journey, my checked baggage was damaged. ...
I purchased a ticket for the February 11, 2026 SAW–RTM flight with Pegasus using PNR number 1LPBN8, redeeming a total of 29,760 BolPoints. Later, I decided to cancel the flight myself. When I called customer service, I was told that the ticket could not be changed over the phone, but it could be ca...
On February 11, 2026, I was booked on a Pegasus Airlines flight from İzmir to Sharm with PNR code 1FWUV4, boarding group C, number 57, scheduled to depart at 10:30 AM. At the airport, I was clearly informed that I did not have cabin baggage allowance and that my ticket only included checked baggage...
On 19.01.2026, during my Pegasus flight PC2794 from Istanbul Sabiha Gökçen to Samsun, I experienced a series of serious problems starting from the check‑in process and continuing until the completion of my journey. Although my reservation was confirmed under PNR 1KSG52, I could not complete check‑in...
I purchased airline tickets from Pegasus Airlines on February 9 for travel from Adana to Istanbul and then Istanbul to Barcelona, with return flights on February 12 from Barcelona to Sabiha Gökçen and Sabiha Gökçen to Çukurova. The total cost of the tickets was approximately 19,000 TL (about $660 US...
After my PC1894 Gaziantep–Ercan flight on January 30, 2026, I noticed that the zipper on my suitcase was broken when I collected my baggage. There was no such issue before the flight, but after the flight the zipper became unusable, making it impossible to open and close the suitcase normally. I imm...
On 26.01.2026 at 18:20, I travelled with Pegasus Airlines from Istanbul Sabiha Gökçen Airport to Izmir Adnan Menderes Airport, seated in 22F. As a precaution against loss, I photographed the tag of the baggage I checked in before handing it over. At the end of my journey, when I collected my suitcas...
I experienced serious inconvenience during my Pegasus Airlines journey on November 28, 2025, which was scheduled as a Konya – Sabiha Gökçen – Edremit connecting trip. Because flight PC2703, which was supposed to depart from Konya at 09:50, was delayed by approximately three hours, I missed my connec...
I purchased an airline ticket from Pegasus Airlines. When I arrived at the airport, my baggage was checked, and my ticket was issued, but then I was told that the flight had been canceled just 1.5 hours before departure. Without even offering an apology, they directed us to the customer service desk...
I traveled with Pegasus Airlines on January 28 on the Vienna–Ankara Esenboğa flight (PC1674). I am currently in Ankara, but my luggage was left behind in Vienna and has not been delivered to me for three days. In my missing bag are not only personal belongings but also my child’s medications and for...
On 28.01.2026 at Düsseldorf Airport, at boarding gate C54 for my Pegasus flight, I had a very upsetting experience with one of your employees. During the boarding process, the staff member made an insulting statement, saying “If dogs could pray, it would rain bones.” I found this remark extremely di...
On January 5, 2026, I traveled with my family of three on Pegasus Airlines from Casablanca to İzmir with a connection via Sabiha Gökçen Airport. Our flight with ticket number L189RD was scheduled to depart at 1:45 AM, but it took off about 50 minutes late at 2:30 AM. Upon landing at Sabiha Gökçen A...
On January 18, 2025, my family and I experienced a serious inconvenience while traveling on Pegasus Airlines flight PC636 from Sabiha Gökçen to Sharm El-Sheikh. Our flight was delayed by approximately 3.5 hours, and for nearly 3 hours of that delay, we were forced to wait inside the aircraft without...
On Pegasus Airlines flight PC-954 from Geneva to Istanbul (GVA–SAW) on 21 January 2026, I purchased seats 1D, 1E, and 1F in the first row weeks in advance, paying an additional fee so that I could travel together with my wife and my son with extra legroom. At check-in, I was informed that, due to ai...
On January 13, 2026, I attempted to purchase a flight ticket through the official Pegasus Airlines website. During this transaction, a PNR number was generated; however, it was later discovered that the ticket was not actually issued and that only the fare was temporarily frozen. Despite the ticket ...
On 18-01-2025, I travelled with Pegasus on flight PC1017 from Istanbul to Cologne, booked under the name Lahcen. When I received my baggage after the flight, I discovered that my brand new suitcase had been seriously damaged. The zippers had been cut off, and as a result, the entire zipper system is...
On 21 January 2026 I travelled with Pegasus on flight PC 1526 from Madrid to Izmir. After the flight I could not find my baggage and I was informed that it was lost or possibly stolen. At the airport I immediately filed a baggage irregularity report with reference number ADBPC45993. Since that date ...
As part of our travel plan with Pegasus Airlines between the 19th and 28th, our flight from Ankara to Istanbul, which was originally scheduled to depart at 10:30 AM, was postponed and changed to 12:50 PM. Because of this change in departure time, our planned schedule was disrupted and we experienced...
On my recent trips with Pegasus Airlines on the Berlin–Istanbul and Istanbul–Batman routes, I experienced serious problems both with baggage and with a delay. On these flights, two of my suitcases were broken, and during the Istanbul–Batman flight, there was a delay of approximately 1 hour without a...
On 10 December 2025, I travelled with Pegasus Airlines on flight PC972 from Stuttgart Airport to Istanbul Sabiha Gökçen Airport, under PNR code 12XMH3. Before the flight, via the Pegasus mobile application, I purchased 5 kg of additional baggage allowance using my BolBol points and another 5 kg usin...
On my Kayseri–Istanbul–Doha flight scheduled for 17.01.2026 with Pegasus, I have been unable to complete online check-in properly because the system does not allow me to choose my seat. Although seat selection is a basic part of the online check-in process, the system keeps blocking this step, and I...
On 8 January 2026, I flew with Pegasus Airlines on flight PC1252 from Amsterdam (AMS) to Sabiha Gökçen Airport (SAW). Upon arrival, I could not find one of my two checked bags. I approached the Pegasus staff on duty calmly and politely to ask about the whereabouts of my missing luggage, but instead ...
My Pegasus flight on 04.01.2026 from Batumi to Istanbul, scheduled to depart at 15:35 with reservation code 14CCJH, was cancelled. I was informed that the reason for the cancellation was weather conditions. After this cancellation, I was not provided with a satisfactory alternative and I would like ...
Pegasus Airlines is an airline company based in Istanbul, Turkey. The airline regularly serves over 100 locations in Europe, Asia, and Africa. Established in 1989, it has since developed into one of Turkey's top airlines, with a fleet of more than 80 contemporary aircraft. The airline aims to offer reasonably priced air travel while upholding strict safety and customer service standards. Pegasus Airlines provides a variety of amenities to its customers, such as in-flight meals, entertainment, and online booking management. It is also popular for travelers seeking affordable and reliable air travel.