Pegasus Airlines

10100
(105 reviews)
Write a Complaint
654 Complaints
Pegasus Airlines
10100
(105 reviews)
Write a Complaint

Pegasus Flight Cancelled - No Alternative Offered

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Halil
January 07, 7:06 pm
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Pegasus Airlines Delayed My Flight 12 Hours With Little Support

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Bera
January 06, 5:41 am
34
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1
Gülce is completely dissatisfied with the result

Don't Trust Pegasus Airlines For Your Plans!

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Gülce
December 30, 2025 6:12 pm
16

Pegasus Lost Baggage After Flights - Valuable Items Missing

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Pınar
December 30, 2025 12:41 pm
22
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1
Şehmus is completely dissatisfied with the result

Pegasus Flight Delayed 14 Hours - No Support Or Compensation Provided

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Şehmus
December 30, 2025 10:48 am
19
1
Nihat is completely dissatisfied with the result

Pegasus Flight Delayed With No Information Provided

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Nihat
December 30, 2025 2:30 am
10

Pegasus Blocks Reward Points During Peak Travel Periods

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Diren
December 28, 2025 3:35 pm
27
2
Sajjad is not satisfied with the result

Compensation For The Visa Due To Delay In Flight By Pegasus

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Sajjad
December 25, 2025 2:47 pm
24
1
Ceren is completely dissatisfied with the result

Pegasus Airlines Baggage Damage On the Flight

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Ceren
December 10, 2025 6:16 pm
31
Pegasus Airlines Baggage Damage On the Flight
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Selcuk is completely dissatisfied with the result

Pegasus Airlines Hasn't Responded To My Free Cancellation Request Due To Medical Emergency

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Selcuk
December 09, 2025 12:36 pm
42

Pegasus Stansted–Antalya Flight Cancelled and Rescheduled Without Warning

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Gülçin
December 08, 2025 12:09 pm
43
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Cem is completely dissatisfied with the result

Pegasus Service Quality Declining With Delays, Poor Handling And Passenger Frustration

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Cem
December 08, 2025 11:58 am
42

Pegasus Staff Shouted Over 8kg Cabin Bag On the Flight

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Özcan
December 01, 2025 12:59 pm
31

Pegasus Flight Delayed With No Explanation Or Support

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Mehmet
November 28, 2025 9:28 pm
47
1
Merve is completely dissatisfied with the result

Pegasus Failure To Apply Campaign Discount And Resulting Customer Grievance

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Merve
November 28, 2025 11:37 am
98
1
Timur is completely dissatisfied with the result

Pegasus Airlines Denied Boarding After Giving Incorrect Travel Information

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Timur
November 22, 2025 5:57 pm
39
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Pegasus Flight Delayed Four Hours With No Help or Explanation

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Burçin
November 14, 2025 11:46 am
63
Pegasus Flight Delayed Four Hours With No Help or Explanation
Pegasus Flight Delayed Four Hours With No Help or Explanation

Pegasus Charged Extra for Cabin Bags on My Flight Without Notice

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Necip
November 14, 2025 4:04 am
72
1
Nizar is completely dissatisfied with the result

Pegasus Denied Boarding With Pet - Charged Extra For New Flight

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Nizar
November 13, 2025 5:23 pm
51

Pegasus Changed Flight Time Without Notice - I Missed Connection

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Sefa
November 09, 2025 11:02 pm
62
1
Efdal is completely dissatisfied with the result

Cannot Purchase Extra Baggage On Pegasus Using Points or Card

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Efdal
November 07, 2025 12:28 pm
129
1
Gökçen is completely dissatisfied with the result

Pegasus Refund Issue After Flight Ticket Cancellation

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Gökçen
November 06, 2025 11:35 pm
104
1
Cagri is completely dissatisfied with the result

Pegasus Flight Delayed Eight Hours - Compensation Not Paid

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Cagri
November 06, 2025 11:12 am
55

Pegasus Damaged My Nippon Suitcase And Refused Replacement Request

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Zafer
November 05, 2025 1:52 pm
88
Pegasus Damaged My Nippon Suitcase And Refused Replacement Request
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Q&A: Explore Popular Queries

Check out the solutions and tips on this topic.

Frequently Asked Questions (FAQ)

How do I claim Lost baggage from Pegasus Airlines?
To claim lost baggage from Pegasus Airlines, upon realizing that you are missing a piece, locate the baggage desk, immediately inform the agent about your missing bag and file a missing baggage report. Ask the agent what the airline will cover and your rights in this phase. To follow up, track the status of your lost baggage on the Pegasus Airlines website or call their call center for assistance.
Can I get a full refund from Pegasus Airlines?
When the time left before your flight's departure diminishes, so does the time left to file a refund claim or reissue. The company specifies the period, and the refund amount under Passenger Rights declared on their official website. Purchases done directly from Pegasus Airlines' official website are the primary condition for cancellation at no cost and a full refund.
How do I get Pegasus compensation for delayed flights?
The compensation a passenger may receive will depend on the circumstances of the delay. Keep in mind that force majeure situations are not eligible for compensation. The main valid reason might be if passengers don't get cancelation or delay notifications on time or if no alternative routes depart. The compensation amount is calculated based on the distance of the flight and whether it is domestic or international. Therefore, they should refer to the airline's compensation policies.
Can I reschedule a Pegasus Airlines flight?
You can reschedule a Pegasus Airlines flight. If you booked through flypgs.com, use Manage My Booking to make changes. For call center or agent bookings, call customer service. Changing a flight usually costs the full booking value. Discounted fares may not be eligible for a change form. Check the 'Reservation Changes and Ticket Cancellation' section for more details.
How do I contact Pegasus Airlines from the US?
Pegasus Customer Service will be available at 1 (888) 228 1212 or +90 850 250 67 77. For the contact information of other customer services in other countries, visit https://www.flypgs.com/en/contact/call-center.

About Pegasus Airlines

Pegasus Airlines is an airline company based in Istanbul, Turkey. The airline regularly serves over 100 locations in Europe, Asia, and Africa. Established in 1989, it has since developed into one of Turkey's top airlines, with a fleet of more than 80 contemporary aircraft. The airline aims to offer reasonably priced air travel while upholding strict safety and customer service standards. Pegasus Airlines provides a variety of amenities to its customers, such as in-flight meals, entertainment, and online booking management. It is also popular for travelers seeking affordable and reliable air travel.