My baggage was delayed by approximately 24 hours on my way to vacation. I attempted to submit a delayed baggage report with SunExpress Airlines, but an error in the form prevented submission (the PNR/E-ticket number does not match the passenger information). Due to this form error, I’m unable to file the report.
I am very frustrated with SunExpress’s online check-in system. My flight is tomorrow, and since check-in opened 36 hours... before departure, I have been trying multiple times to complete the process using both the website and the mobile app. Despite entering every single detail correctly—name, PNR, de
I’m flying with SunExpress, and my flight is less than 24 hours away. I’ve been trying to check in online, both through ...their official website and mobile app. However, every time I enter my correct passenger details, I receive an “Element Not Found” error. This issue has been persistent, and no matt
I purchased a ticket for Sunexpress flight XQ9091 on July 21, 2024, under PNR: AQB6F2 but was unable to attend due to pe...rsonal reasons. When I requested a tax refund for the flight I didn’t board, I was falsely informed that I had attended the flight. This is completely untrue, and I have proof to s
I am writing to formally file a complaint against SunExpress Airlines regarding the irresponsive resolution of a refund ...request related to delayed luggage. On 8/16/2023, I had the unfortunate experience of traveling with SunExpress Airlines on Flight LH9576 from Munich, Germany to Izmir, Turkiye. Re
I encountered a major issue while trying to complete online check-in for my SunExpress flight. Despite entering all requ...ired billing information, the system repeatedly gives a "missing required information" error and won't proceed to payment. I've tried multiple times, using both my phone and comput
