I made an online clothing purchase from SHEIN and paid with my Bank of America credit card. After returning several item...s with a total value of over 200 USD, SHEIN has confirmed that the refunds have been processed. However, my original Bank of America credit card was cancelled in July 2026 and I wa
I recently placed an order from SHEIN for an Emery Rose blue sleeveless dress under order number GSH18060300144L, for wh...ich I was charged CAD 26.52. The package was delivered to my apartment building today, July 9, but the delivery was handled improperly by the delivery company. Instead of being bro
I placed a Shein order that included 6 dresses on June 10 and received the package on June 22. On Shein’s site it clearl...y states that returns are free within 30 days of receiving the order, so I have been trying to return these dresses with a free return label as promised and well within the 30-day
I placed an order with Shein in Dubai, United Arab Emirates, under order number GSH17D61B00N8VY and then cancelled it be...fore it was processed. Despite this, my money has not been refunded to my Visa card, and it has now been more than 10 days since the cancellation. I contacted Shein customer servic
"Thank you Amazon for making your website easy to navigate, customer service easy to contact, returns are simple, and most items are of quality. And, you don't charge customers for features that one has not requested."
I recently placed an order on Shein.com on June 30 from Massachusetts and, ...without requesting it, I was charged $7.90 for something called “Shein Save
I placed around 10 orders with SHEIN with a total value of over 400 dollars, and due to an address error on their side m...y items have never reached me. About four weeks ago, I started noticing that the address on my packages was not my real address, but a fake combination of my old and new addresses.
I recently ordered a men’s gold and silver crown from Shein last Tuesday and received it yesterday. When I tried it on, ...I saw that it is too small and does not fit properly, so I cannot use it as intended. I have not been able to reach Shein customer service about this issue, so I am writing this co
I am writing regarding an order I placed today on Shein. By mistake, I ordered a child size 10.5 pair of shoes, but I ac...tually wanted to order a men’s size 10.5. Since the order was placed only today and the shoes have the wrong size category, I kindly request that you change this order to a men’s s
I placed my first order on Shein on 3rd of this month to be delivered to Bayelsa State, Yenegoa, 1* Okaka Road. The tota...l value of the items in this order was 48,844.00, and there was no shipping fee charged. According to the tracking information in my account, the order was marked as “delivered” on
I bought a pair of shoes from Shein, model code GSU17F0500NM37, and they turned out to be extremely poor quality and com...pletely unwearable. The bottom seams are not properly sewn together, so the shoe is practically falling apart and cannot be used safely at all. I contacted Shein customer service a
I ordered a Yun Zhen sticker pack from Shein on 22/06/2026. The product was advertised as containing 50 stickers, but wh...en my order arrived there were only 28 stickers in the pack. I have not been able to resolve this through any direct contact with customer service, so I left a review online to exp
I ordered two blouses from SHEIN for a total of £21.18, which I returned on 9/6/2026. Since then, more than three weeks ...have passed and I still have not received my refund. I emailed SHEIN customer service about the missing refund but have not received any response. I find it unacceptable that my re
I have a Shein account registered under the email address asta***[email protected], and I recently realized that I must hav...e entered my phone number incorrectly on my account. Today, when I tried to change or update my phone number, I was not able to correct it. Because the number on my account is wron
On Saturday, 20 June 2026 at 19:10, my InPost parcel containing several SHEIN items (including a reversible faux cashmer...e scarf, bags, bamboo sticks, an electric fabric defuzzer and shoelaces) was marked as delivered to my address in Southeast London, SE5 7**. However, the package was not delivered
I ordered a shirt from Shein to my address in Hummelstown, USA, under the order number GSU17B63C000L83, but it was deliv...ered to the wrong address on June 20, 2026. When I contacted Shein customer service about this, I was told to follow up with FedEx. FedEx then informed me that the name and deliver
I ordered a set of four pillowcases from Shein in June, with order number GSO17564R00MG6W and item SKU sf240909154220358...0. The product was supposed to be a pink milk velvet pillowcase set, size 50–75, but what I received was purple instead of the pink color I wanted. The order was delivered to me in
I am writing regarding a rotating shoe rack I purchased from Shein around a month ago, which I have been trying to retur...n without success. The product is still unopened and has just been standing in my home, as I no longer want it. I arranged a prepaid return label that cost me £5, but when I receiv
I placed an order with Shein on June 18 that included several items, among them a pair of pants and a pair of sunglasses.... Later, I received a message from Shein stating that a refund would be issued for both the sunglasses and the pants. However, I only received the refund for the sunglasses, while
I placed an order with SHEIN for a heating pad on May 30, with FedEx handling the delivery under tracking/order number 6...1290349243253343415 in the United States. Since June 6, I have repeatedly experienced problems with the delivery process, specifically with the time window in which FedEx attempts
I placed several orders on SHEIN with the following order numbers: sh2309224463627003, sh2411072497571757, sh24120691001...38321, sh2412069100138321, sh25072414027305574, sh25100496653223224, sh251107084908788039, sh251218160336806975663 and sh260113121555726912480. These parcels were sent to my old ad
I placed a Shein order with the number ZA120268531756 on 18 May 2026 to be delivered to Limpopo, South Africa. According... to the tracking information, the parcel has been in transit since 26 May 2026 and there has been no further update or communication from Shein or the courier company Speedaf. I ha
I placed an order as a guest on Shein on 5/25/2026 for several clothing items with the order numbers GSU17U443000JTQ, GS...U17U44300JT3 and GSU17U443000JT4. Despite this, I never received my purchase. Because of this, I requested a refund on June 6, 2026, but I still have not received either the produc
I placed an order with Shein on 28 May 2026 that contained multiple items, and according to the tracking information in ...both the Shein app and Evri it was marked as “disposed of due to damage”. I was never contacted, asked for permission, or given any clear explanation about what was damaged or why
I ordered a top from Shien India on 3 June 2026. Within a few minutes I cancelled the order because I forgot to use my S...hien wallet points, and I re-ordered the very same top again on the same day. However, the refund of 599 rupees for the cancelled order has still not been credited back to my sourc
