I am writing about a problem I am experiencing with my bonus balance (solde bonus) on AliExpress. My account currently s...hows a bonus balance of 52.404,60 XOF, but when I try to withdraw this money, the system displays the message “Withdrawal is disabled” and does not allow me to make any withdrawal.
I purchased the “Universal 1300°C Butane 4-in-1 Portable Soldering Iron Kit” from the BH Eleven Store through AliExpress... and paid $9 by credit card. My order number is 1119129709185669. I placed the order on February 17, 2026, and even though approximately five months have passed, I still have not r
"I have received my refund from AliExpress as of today, thanks to everyone who contributed."
On June 6, 2026, I purchased a diesel fuel shut-off part called “24V Fuel Shut Off Stop Solenoid” through AliExpress for... $46. At the time of purchase, I was told that the product would be delivered to me within two months at the latest. However, that period has passed, and I never received the produ
This complaint concerns the refund for a Lenovo TAB M10 TB-X505 Power Button that I ordered from the Looks Days Store on... AliExpress under order number 1122294497178554. The product became stuck at the Istanbul Customs Office, so I was unable to receive it and returned it. I was not informed about an
I purchased a product through AliExpress on July 23, 2026, for approximately $55. However, the product was not delivered... by the estimated delivery date of July 28, 2026, and despite the time that has passed, I still have not received it. Although I never received the product, AliExpress has not iss
I am writing to report that I was scammed through a so‑called “task” related to purchases on AliExpress and to request t...hat this situation be investigated. A person contacted me via Telegram and gave me what they described as “tasks” connected to AliExpress. They told me that if I bought certain pro
On 22/07/2026 I placed an order on AliExpress for an Image Unit / Drum Unit / Developer Unit for a Toshiba e‑Studio 2508...A. My card was charged, but I have not received any tracking number for this shipment. Some time after the order, I was contacted by phone from the number +86 189 2417 8*** asking
On 22/07/2026 an amount of 122,03 EUR was charged to my card by “ALIEXPRESSCOM Luxembourg” (card ending 1298, POS code 5...310). However, I did not receive any order confirmation in my email (e.syriopo***@gmail.com) and no order was created in my AliExpress account. I was expecting that, after the succ
I ordered an electronic digital caliper via AliExpress, which was delivered to me through the Post Office under tracking... number 33UYB6768014 and LP order number AP00823674825853. The package arrived yesterday and I opened it the same day. When I opened the package, I saw that the caliper was missing
On February 16, 2026, I purchased the product titled “32026 New 10 Sets AD5X Nozzle Silicone Sock and Cleaning Brush for... Adventurer 5X 3D Printer” through AliExpress under order number 1119027618304376. I paid approximately $14 for the item at the time of purchase. Despite several months having pas
I have been a loyal AliExpress customer for years, recommending them to tons of people who usually shop with something l...ike Amazon, as a cheaper, better option. However, I am extremely disappointed and frustrated with the way my account has been recently treated, following a series of orders shipped
On April 4, 2026, I ordered a vehicle sunroof switch manufactured in China through AliExpress. I paid $80 for the produc...t and also paid all shipping costs and import taxes that were presented during the checkout process. Despite fulfilling all payment obligations in advance, I am now experiencing se
About a year ago, I was introduced to the platform wcf**.com through the we...bsite vxisiv***.com, which claimed to facilitate order processing for Aliba
I am writing to report a problem with AliExpress regarding a refund and return shipping issue that started in mid‑April ...and is still not resolved. I returned a product and paid the return shipping costs myself, but AliExpress only offers compensation in the form of coupons instead of refunding my ac
I purchased a Dancing Wings Hobby E1904 EPP RC airplane kit from AliExpress in December 2024, but the item I received wa...s not as described. Major components that are clearly shown and implied in the product listing were missing from the kit, including the motor, the speed controller (ESC), and four
I placed an order on AliExpress on January 1 for delivery to Gravina in Puglia, Italy. The shipment was handled by Imile... under tracking number 6010226304239. Although I never received the package, Imile marked the order as delivered on January 12 at 12:29 PM. After noticing the “delivered” status,
I ordered a Two Trees TS1 Mini laser engraver from AliExpress and paid £57.58 via Klarna. After receiving the device, I ...realised within a couple of days that it was not powerful enough for my needs, so I requested a refund and followed the returns process. The seller rejected my refund request, but
I was deceived by an investment platform with the address https://ncqnzj.co*****projectsdetail?id=3&commission_percentag...e=12&title=Aliexpress, and I am requesting that my situation be investigated and my funds be refunded. In May 2025, I deposited a total of about 12,000 US dollars (approximately 1.
I placed three orders on AliExpress with the numbers 2710172082091, 2710172089410, and 2710172199942. I created these or...ders on November 19, 2025, and around December 4, 2025, I encountered a delivery issue. A total of approximately $40 was charged to my card for these products. When the courier co
On December 12, I made a purchase on AliExpress for a product. After the transaction, $17 was charged to my card, but I ...cannot find this item anywhere on my account pages or in my orders. Since I can’t locate the product, I am also unable to cancel it. During this process, I keep seeing screens ask
I was using my AliExpress account to generate income by earning commissions. Since December 29–30, 2025, my account has ...been frozen, and I am unable to withdraw my funds. The system states that my credit score must be 100, but mine is currently 80, so I cannot complete a withdrawal. When I contacte
Hello, I ordered a product from AliExpress on November 28. Since the item was going to arrive late, I canceled the order.... AliExpress informed me that my refund had been issued, but the $41 has still not appeared in my Ziraat Bank account. When I call Ziraat Bank, they say that no such refund is show
I purchased a camera accessory on AliExpress under order number 1117280491534363. Today, I submitted a return request th...rough the system, but the seller told me that the shipping cost was too high and asked whether I could sell the product to someone else in Turkey instead. They attempted to push me
On 25.11.2025, I ordered 2 sets—meaning a total of 20 pieces—of the chainsaw carburetor adjustment keys that were shown ...as a 10-piece set on the seller’s page on AliExpress. However, when my package arrived, I saw that only 1 piece from each set was sent, totaling just 2 pieces. Even though the list
AliExpress is a global online retail marketplace, owned by the Chinese company Alibaba Group. It offers a wide variety of products at competitive prices, with fast and reliable shipping options. The platform allows small businesses and individual sellers to offer their products to a global audience. AliExpress has become a popular destination for online shoppers looking for good deals on a wide range of products, from electronics and clothing to home goods and more. The platform offers a safe and secure shopping experience, with buyer protection and a dispute resolution system to protect the rights of both buyers and sellers.
