I placed an order on AliExpress on January 1 for delivery to Gravina in Puglia, Italy. The shipment was handled by Imile under tracking number 6010226304239. Although I never received the package, Imile marked the order as delivered on January 12 at 12:29 PM. After noticing the “delivered” status, ...
I ordered a Two Trees TS1 Mini laser engraver from AliExpress and paid £57.58 via Klarna. After receiving the device, I realised within a couple of days that it was not powerful enough for my needs, so I requested a refund and followed the returns process. The seller rejected my refund request, but ...
I was deceived by an investment platform with the address https://ncqnzj.co*****projectsdetail?id=3&commission_percentage=12&title=Aliexpress, and I am requesting that my situation be investigated and my funds be refunded. In May 2025, I deposited a total of about 12,000 US dollars (approximately 1....
I placed three orders on AliExpress with the numbers 2710172082091, 2710172089410, and 2710172199942. I created these orders on November 19, 2025, and around December 4, 2025, I encountered a delivery issue. A total of approximately $40 was charged to my card for these products. When the courier co...
On December 12, I made a purchase on AliExpress for a product. After the transaction, $17 was charged to my card, but I cannot find this item anywhere on my account pages or in my orders. Since I can’t locate the product, I am also unable to cancel it. During this process, I keep seeing screens ask...
I was using my AliExpress account to generate income by earning commissions. Since December 29–30, 2025, my account has been frozen, and I am unable to withdraw my funds. The system states that my credit score must be 100, but mine is currently 80, so I cannot complete a withdrawal. When I contacte...
Hello, I ordered a product from AliExpress on November 28. Since the item was going to arrive late, I canceled the order. AliExpress informed me that my refund had been issued, but the $41 has still not appeared in my Ziraat Bank account. When I call Ziraat Bank, they say that no such refund is show...
I purchased a camera accessory on AliExpress under order number 1117280491534363. Today, I submitted a return request through the system, but the seller told me that the shipping cost was too high and asked whether I could sell the product to someone else in Turkey instead. They attempted to push me...
On 25.11.2025, I ordered 2 sets—meaning a total of 20 pieces—of the chainsaw carburetor adjustment keys that were shown as a 10-piece set on the seller’s page on AliExpress. However, when my package arrived, I saw that only 1 piece from each set was sent, totaling just 2 pieces. Even though the list...
On November 25, 2025, I ordered two sets of carburetor adjustment keys for chainsaws from AliExpress. The seller’s page clearly showed the product as a 10-piece set, so by ordering two sets, I expected to receive 20 pieces in total. However, when the package arrived, only one key from each set had b...
Dear Sir/Madam, around November 25, I joined a Telegram group called “vip148 freelancers group,” which claimed to be associated with AliExpress. In this group, I was told that I would earn money by completing assigned tasks and that I would later be able to withdraw my accumulated earnings. Trusting...
On October 26, 2025, I ordered a product from the outdoor trailblazer store on AliExpress and paid $38, including taxes. The item I ordered was titled: “Helmet light tactical strobe lamp red/green/blue/white IR headlamp outdoor hunting LED flashlight airsoft gear accessories” (Order No: 111683535758...
On October 9, 2025, I ordered a product called “Ultra Quiet Water Pump Mini DC12V/24V” from AliExpress (Order No: 1116375449237750). When I received the package on October 26, 2025, it contained only a 24V adapter, and the actual pump was missing from the shipment. I contacted AliExpress customer s...
On October 24, I placed an order for a wallet through AliExpress. I canceled the order on the same day. My order number is 000a1JUt. I made the payment using my bank card. However, despite the time that has passed, the refund has not yet been credited to my account, and I have not received any updat...
I received an item from a seller that did not match the description. I contacted AliExpress, and they advised me to return it. I sent the item back through the Greek Post using a registered tracking number, which shows that it was delivered on September 9, 2025. I submitted all the necessary documen...
I ordered a Tyeso stainless steel thermal water bottle with a case from AliExpress (Order No: 1116463798283312). The package was delivered to my address in Soma, Manisa. As soon as I opened the parcel, I noticed that the belt strap of the case was missing. The case was already fitted onto the bottle...
On October 20, 2025, I purchased a product titled “Watch Timegrapher Testing Device – Mechanical Watch Calibration and Detection Tool for Watchmakers, Compatible with PC and Mobile” on AliExpress under order number 911737188, paying a total of $29. However, my order was accidentally closed, and ther...
The product I purchased through the AliExpress app arrived defective. I spent hours trying to submit a return request through the returns menu but couldn’t complete it. After several days of messages and procedural back-and-forth, the seller informed me that I could return the item and that I would ...
I purchased a door lock on AliExpress under order number 1115717765255449, paying $120 by credit card. However, the product was stuck in customs, and I was asked to pay additional fees nearly four times the product’s cost to complete the customs process. Because of that, I decided not to accept the ...
On September 13, 2025, I purchased a 9558004470 Left S Model Left-Hand Rehabilitation Robot from the Jbmbhc Dropship Store on AliExpress (Order No: 1115892949607466) and paid $57. The order was confirmed, and the payment was successfully processed. However, the product never arrived. The tracking nu...
On October 22, I was contacted by individuals posing as AliExpress administrators regarding order number 1980916545465405440. I made a total payment of $1,071 via EFT bank transfer to two different accounts under the name K** A******. Each time, I was told to create a new order and make another paym...
On October 22, 2025, I experienced a serious case of fraud during a series of commission-based money transfer transactions on the AliExpress platform. Over multiple transfers, I sent a total of $4,752 via bank transfer. The individuals involved pretended to be AliExpress officials and even provided ...
I purchased an electronic Strong milling machine from AliExpress and paid ₺3,200 for it via credit card. However, more than two weeks after placing my order, I received a phone call today from someone claiming that the product was being held at customs and that I needed to pay an additional ₺3,300 t...
AliExpress is a global online retail marketplace, owned by the Chinese company Alibaba Group. It offers a wide variety of products at competitive prices, with fast and reliable shipping options. The platform allows small businesses and individual sellers to offer their products to a global audience. AliExpress has become a popular destination for online shoppers looking for good deals on a wide range of products, from electronics and clothing to home goods and more. The platform offers a safe and secure shopping experience, with buyer protection and a dispute resolution system to protect the rights of both buyers and sellers.
