I rented a car through the e-dreams agency from the Sixt Gaziantep Airport office. When I went to pick up the vehicle, Sixt refused to hand it over, stating that my Findeks credit score was too low. As a result, I said that I wanted to cancel the rental and was forced to rent a car from another nearby agency to take care of my needs. I also canceled the reservation through e-dreams on the same day.
I had paid a total of $83 by credit card for this reservation. However, even though 13 days have passed, no refund has been issued by e-dreams. Only a symbolic amount of $0 was refunded, and the remaining amount has not been credited back to my account.
Despite repeatedly trying to contact e-dreams through all available communication channels, I have received no response whatsoever. I never used the vehicle and properly completed the cancellation process, yet I find it unacceptable that almost the entire payment has not been refunded.
I request that the remaining $83 for the unused service be refunded in full, without any deductions, to my credit card as soon as possible.
I rented a car through eDreams, but when I arrived at the rental office, I was told my Findeks report was not suitable, and they refused to provide the car. I reached out to eDreams to request a refund, but they denied it outright. This experience has been incredibly frustrating and disappointing. ...
I booked a rental car through eDreams after being redirected from Skyscanner, trusting the process would be smooth. However, when I arrived to pick up the vehicle, I was informed that my Findeks credit score was too low to proceed with the rental. This was never made clear during the booking process...
I rented a car through the eDreams app, but I had to cancel it within 48 hours, which was against their policy. But when I rented the car, I had to wait 30 hours before I could pick it up. Because my Findeks score didn't meet their requirements, they couldn't give me the car, and eDreams wouldn't gi...
I made a car rental booking through the eDreams app, and during the booking process, there was no indication that a Findeks credit score check would be required. However, when I went to the rental company's office, they checked my Findeks score on the spot and denied my rental. This is a clear incon...
Hello, When I went to pick up the car from the agency after booking it through eDreams, the company checked the Findeks report from my bank and refused to provide the car, stating that it did not meet their requirements because it was not appropriate. After that, I immediately contacted eDreams and ...
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