I placed an order on Shein on October 30th for $59. My order number is PALTR0003240506YQ, and it was supposed to be delivered to my address in Beykoz, Istanbul. However, the tracking status has shown “arrived at airport” for the past 10 days with no movement at all. Another order I placed around the same time arrived quickly, but this one hasn’t progressed at all.
I contacted Shein customer service, but they only told me to wait for the estimated delivery date. Still, the delay is unusually long, and I’m not receiving any clear information about what’s happening with my package.
I’m requesting that Shein verify whether there is an issue with my order and ensure that it is delivered to me as soon as possible.
I placed an order on Shein with tracking number PALTR0001903210YQ and paid ₺371.72, which included shipment insurance. The delivery address is in Şarköy, Tekirdağ, and the estimated delivery window was between August 18 and August 28. However, my order has been stuck at the airport for the past five...
On November 3, I placed an order on Shein for a hair product totaling $32. My delivery address is in Istanbul. Since November 7, the tracking status has been stuck on “airplane arrived at destination airport,” and it hasn’t updated for 10 days. The only tracking available is through the Shein app—th...
I placed an order for a hair accessory from Shein on November 2nd (Order No: PALTR0003240094YQ), and even though 13 days have passed, my item still hasn’t been delivered. The delivery address is Bağcılar, Istanbul. For the past 10 days, the package tracking has shown the same status: “arrived at ai...
On October 24th, I placed two separate orders on Shein totaling $66. My order numbers are PALTR0003212397YQ and TR0003230118YQ. The tracking information originally stated that my packages would arrive by plane on November 3rd, but nearly two months have passed and I still haven’t received anything. ...
I placed an order with Shein on June 29, 2025, and while the package has already landed in Turkey, it has been stuck for 8 days with no movement. It has now been 13 days since I placed the order, and based on the current pace, it looks like it may take up to 18 days for it to finally reach me. My t...
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