SHEIN

I did not receive the pants that go with my top. I received the top, but the pants were not included in the package. The order number is GSU16N21F000BK1 and the tracking number is SPXMIA0567908. For this SHEIN order, the pants were missing from the package that was delivered yesterday on the 24th.

I ordered a battery charger from Shein South Africa on 20 January under order number GSH15C13R00NG7M, specifically because the product page clearly stated “batteries included.” However, when my parcel arrived, I only received the charger without any batteries. I contacted Shein about the issue and e...

I placed a Shein order on 13 January 2026 to be delivered in South Africa, with order number GSH1TP34600NJNM. The total order value was R2,259, with a discount of about R427 applied. The promised delivery date for this order was 30 January 2026, and according to Shein’s own policy, there should be a...

I placed my order with SHEIN under order number GSO15025R00NNT9, and my package has not been delivered since January 14. In the app, the order status shows that the shipment has arrived at the airport, but there has been no further progress and the items have not been delivered to me. When I contact...

I placed an order from Shein on 14 January 2026 with the tracking code 6338222010081. On 20 January, the tracking information showed “plane arrived” but since that date there has been no further update and I have learned that the package is being held at customs. The shipment code of my order is GSO...

I placed an order from Shein on 14 January and, according to the tracking information, my package arrived at the airport on 20 January. Since that date, the status has been showing as waiting at the airport and there has been no update for 10 days. The shipment is shown as being handled by Aras Karg...

I placed an order from Shein on 9 January consisting of two dresses and two necklaces, to be delivered to Denizli, Türkiye. The order number is GSO1TJ394001P1J. However, my order has still not been delivered. According to the tracking information, the shipment has been showing as “arrival at airport...

On January 12, around 6:00 p.m., I tried to place an order on Shein using my Ziraat Bank debit card. I received a card error three times, but on the fourth attempt, the payment went through and my order GSO1TE57F000HP6 was created. Later that same day, around 10:10 p.m., I received a notification st...

My Shein order numbered GSO1TB26U00NH6P includes two items with a total value of approximately $9 USD. Since January 7, the tracking status has shown “arrived at airport”, but there has been no movement or update since that date. In my previous orders, the shipment status never stayed at the same st...

I made three separate purchases on Shein, and on my most recent order, on January 6, 2026, I made a payment of approximately $27 USD. This payment was placed on hold, and I was asked to provide a verification document. When I spoke with my bank, they explained that no payment slip is generated for i...

About 7 days ago, I placed an order for a dress on Shein. Due to a size mismatch, I decided to return the item and submitted a return request today. However, even though I purchased the product for approximately $18 USD, the system shows the refund amount as only about $11 USD. When I contacted liv...

The items in my Shein order number 6331765552012, which I placed on January 2, 2026 and received on January 8, 2026, do not match what was shown on the website, both in terms of size and appearance. The sweater I ordered was delivered in a larger size than selected, the cardigan arrived in a differe...

On December 19, my Shein order containing three women’s clothing items with a total value of approximately $33 USD was shipped via Aras Cargo. On the morning of December 19, I received a notification stating that the package was out for delivery, along with a delivery code. About an hour later, I re...

I am unable to make a payment on Shein. I have tried every card I have, including a virtual card, but I keep getting an error for the past 3–4 days. What am I supposed to do? Has this issue really not been resolved for several days? I also tried making the payment from a different account, but that...

My product that I purchased from an overseas website called Stein was not delivered to me through Aras Kargo Mardin Dara Branch. Even though my shipment, which was sent on December 12, 2025 with tracking number 5764*******27, showed a status message saying “out for delivery,” no delivery was made t...

I placed an order with Shein for dresses with a total value of around 40,000, under order number PK120045656807, to be delivered to Karachi, Pakistan. However, the tracking status was updated to “delivery complete” on 23 December 2025, even though I have not received the package. Despite the system ...

Hark, and attend most carefully to this Royal Admonition regarding the mercantile phenomenon known as Shein. We, by Our Sovereign Duty to speak truth, cannot in good conscience bestow a review of regal commendation. This enterprise, though a formidable engine of fast fashion, operates on a model We ...

On November 19, I placed an order on Shein with the number GSO1QT632000W5C and paid $26. After waiting a long time for the delivery, I received a message saying, “Your package has arrived at the destination branch.” While I was expecting the final delivery—without any issues—this time I suddenly saw...

I placed an international order on Shein, and the shipment was handed over to Cargox. However, my area was labeled as “out of service,” and my items were put directly into the return process without ever being delivered to me and without any attempt to contact me. My tracking number for the shipment...

I placed an order on Shein for a product costing $4. The tracking number for my shipment is PALTR0003298286YQ. I am experiencing serious confusion and delays in the shipping process. The package first showed as having arrived in Turkey on November 21. Then it updated again and showed a second arriv...

I placed an order with SHEIN on November 12, 2025, under the order number GSO1Q140S00TFG4, which included 4 bras. After receiving the items and trying them, I realized that I am not satisfied with the fabric and overall quality of the bras. They do not meet my expectations in terms of material and w...

On November 12, I placed an order on Shein for several bras. After the items arrived, I decided to return them because I didn’t like the fabric or the overall quality. When I submitted my return request through the app, I saw that Shein accepted the return but does not cover the shipping cost, meani...

Although my package with tracking number PALTR0003296784YQ shows as “delivered to the local carrier” on the Shein app for the past four days, I have received no notification from Cargox Cargo. I have not received any SMS or phone call, and I cannot access any information about where my package is or...