I ordered baby dresses from the Shein website on 05/10/2026 using my husband’s account, with delivery in my name and to ...my correct address. Although the estimated delivery date was shown as 14 October, the parcel was delivered by courier on 06/10/2026, which already made me suspicious. When I opened
I ordered a pair of “Nike Air Max” style sneakers through the SHEIN app and received the package today in Camden, NJ. I ...paid more than 80 dollars with my debit card, expecting original branded Nike Air Max shoes. When I opened the package, I saw that the sneakers are not genuine Nike but only look‑a
Today I placed an order on the US Shein platform but I realized afterward that I do not need the items I ordered. I woul...d like to cancel this order as soon as possible and receive a full refund of the amount paid. I have not yet tried to cancel the order or request a refund through the Shein app or
On 2026 March, I made a payment of ₦20,168 on SHEIN in Nigeria for an order... I placed. It has been almost an hour since I completed the payment, but Sh
I live in Romney, West Virginia, USA, and I recently discovered several unauthorized Shein charges made with my bank car...d. On September 30 and October 1, multiple orders were placed on Shein using my card without my permission. The transactions that appeared on my account are five separate amounts:
I am trying to place an order on Shein from Egypt to buy clothes, but I am facing a problem with the payment options. I ...do not have a credit card and I want to pay by cash on delivery, however on the payment page the only option shown is “Credit/Debit Card” and there is no possibility to choose cash
I placed an order for clothes from Shein on 2 June and never received the package, even though the order status was late...r marked as delivered in the app. Because of this, I requested a refund from Shein. Shein then showed the order as refunded in the application, with a total refund amount of 429 US
I placed an order with Shein that was delivered on 8/17, consisting of one pair of shoes, one top, one skirt and one pai...r of shorts. Due to very serious health issues, I was unable to try on any of the items within the usual time frame. On 9/7 I suffered an injury and became extremely ill, which led
On September 26, I received my Shein order to the USA with order number GSU1SR079000SQ0, for which I paid a total of 90....53. However, several items were missing from the delivery, including a blanket, two pairs of pants, a shirt and rings. In addition, the items I did receive were of very poor qualit
About 30 minutes ago, I spun the promotional wheel in the SHEIN app/site and won 3 free tops. The instructions clearly s...tated that I should add a sweater to my cart to receive the 3 free tops, which I did. However, the free tops were never added to my order, and I was also charged shipping for just
I placed an order from SHEIN with the order number GSU1RG13M000MFG, which included a key chain among several other items..., with a total order value of 133.31 USD. According to the tracking information, the package was shipped and shows as delivered to my address in Thatcher, AZ on August 31. However,
I am a Shein customer and I would like to update my contact details linked to my account and orders. I no longer have ac...cess to the phone number currently registered on my account, so I cannot be reached through that number. I kindly request that you update my account and any active or future orders
I placed an urgent delivery order from Shein on 9 September 2026 for my matric dance, under order number GSH1SW15B000TWM..., with a total value of about R558 for four items including shoes, a watch set, a crown set and a bag. Despite choosing urgent delivery because this was an emergency and a once‑off
I placed three separate orders with Shein yesterday, and one of them, order number 920019406397005117833, was created wi...th the wrong shipping address. The incorrect address showing on this order is my old address at 171 VZ County Rd 1203, Canton, Texas 751**. The other two orders from the same day h
After using synthetic and SHEGLAM-branded cosmetic products I purchased from SHEIN, I developed a very severe allergic r...eaction on my face and arms. My skin became extremely swollen and red and was covered with painful rashes. Due to the severity of the reaction, I was hospitalized, and I have been
I am writing regarding an unauthorized purchase made from SHEIN today in the amount of $159.57, which was charged to my ...Cash App card. I did not make this purchase and did not give anyone permission to use my card details. This situation makes me think that my card information has been compromised a
I purchased a SHEGLAM lip stain online from SHEIN in Canada and received it at the beginning of this week. Shortly after... using the product, I experienced a serious allergic reaction. My lips developed sores and cracks, I had a rash, and my throat felt like it was closing. This was a frightening expe
I ordered a bikini bottom from Shein with the order number GSO1S261W00MXB4. I did not like the product and decided to re...turn it. I created the return request last week and sent the bikini bottom back a couple of days after submitting the request. Shein confirmed that they received my return yesterda
Due to the textile products in order number 37331427210, both my infant child and I are experiencing severe health issue...s. The products completely ruined our skin, triggering severe allergies, and my child is in immense pain. Diagnostic tests conducted according to the ISO 15189 standard identified
I purchased the SHEGLAM Color Bloom Shimmer & Matte Collection Set Gel Cream Blush (Multicolor), order number 3733953752...4, from SHEIN and received it on August 3rd. I first used the product about 10 days after receiving it. Immediately after using the blush, I developed a severe allergic reaction on
I bought a pair of Hoka shoes in size 42.5 from the Shen website and received them on 21 August 2026. The shoes were del...ivered in the correct size that I ordered, 42.5, but when I tried them on, they were very tight and uncomfortable, and I cannot wear them properly. Because of this, I would like to
For five days I have been trying unsuccessfully to get help from SHEIN’s customer service regarding several orders that ...I fully paid for but which have still not been shipped. I have repeatedly provided proof of payment through your support chat, yet your BOT / AI system has not resolved the issue o
I placed an order from Shein to be delivered to my home address in Toronto, Canada. The order with reference number GSH1...RJ36R00NV0Q was shipped with Uniuni, and according to the tracking and confirmation I received, it was marked as delivered on 2026‑09‑03. However, I never received this package at
I placed an order with Shein with the order number GSU17P10200NTNB and returned a pair of shoes on July 15. Since then, ...neither have I received my refund nor have the shoes been sent back to me. In my Shein account the return status still shows as “processing” and there has been no progress for a lo
Shein is an e-commerce platform that offers a variety of fashion apparel and accessories for women, men, and children. The company operates in multiple countries, serving a diverse customer base globally.
Shein is known for its fashion offerings. They offer a wide range of clothing options, such as dresses, tops, bottoms, outerwear, swimwear, and activewear, showcasing various styles and fashion trends. Moreover, Shein provides a diverse selection of footwear, accessories, and jewelry to enhance your overall appearance.
The company operates online, providing a shopping experience through its website and mobile app. Customers can browse through their extensive collection, access detailed product information, and make purchases with ease. Shein's focus on affordability frequently appeals to customers looking for budget-friendly fashion options while still maintaining style.
