I ordered a pair of 3XL pants from Shein, and they were delivered today to my address in Istanbul. My order number is GSO139473000J2X. Although the size I ordered was sent, the pants are extremely oversized — completely different from what was described — and they don’t fit me at all. The size discrepancy is so significant that it’s both surprising and disappointing.
This was my very first purchase from Shein, and experiencing such a major issue right away has been deeply frustrating. I tried to initiate a return, but the return process is extremely confusing. The instructions are unclear — no shipping carrier is specified, and the return codes and steps are hard to understand. As a result, I couldn’t start the return and have been left at a loss.
I’ve been shopping online for years on platforms like Temu and Trendyol and have never encountered a problem like this. But with Shein, my very first order has turned into a complete disappointment due to both the product and the return process. I paid by credit card.
I request an immediate refund of my payment and clear, step-by-step information about how to return the item. I expect this issue to be resolved urgently and a quick solution to be provided for the inconvenience I’ve experienced.
About a week ago, I placed an order on Shein totaling ₺3,000 for several blouses in different colors. The products were delivered, but since the sizes didn’t fit me, I decided to return them. I submitted a return request through the Shein app and carefully followed every step of the process. However...
I recently received my order from Shein, and I’m extremely disappointed. Several of the items I received were the wrong size, and some seem to be completely incorrect products — not what I ordered at all. On top of that, none of the items look like they did in the product photos. The fit, material, ...
I shopped from SHEIN for the first time and ordered three different dresses (SKU: sz25061038638130823, sz25060972899427327, sz25033124891118890 – Order No: GSO1CD21200QQR0). However, the products I received were completely different from the models I ordered and the ones shown in the images. Due to ...
Hello, I placed two orders on Shein, but both were mistakenly sent to the Başakşehir branch, which is far from my home. I tried contacting them but couldn’t reach anyone. Now I see that my packages have been marked for return and shipped back overseas. I’m shocked by this situation. Out of three pac...
I placed an order on Shein (Order No: GS01CB60F006616P) and paid ₺1,167.19 in total. However, the tracking now shows a “delivery failed” status, and I have not received my products. Shein has not provided any details about which courier company is handling my package or where my items currently are....
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