On 06.07.2026, I placed an order from the Burger King branch in Trabzon Ortahisar Atapark AVM via Tıkla Gelsin. During t...he meal, I found a bone inside the chicken and a piece of plastic inside the meatball. This situation is completely unacceptable in terms of both hygiene and health, and it has ser
Today I placed an order from Burger King at Maitra Complex, Sector 109 at around 12:05 pm, but even after about two hour...s my order has still not been delivered. During this time I tried calling the restaurant, but their number was switched off, and I also tried reaching customer support but received
I am writing regarding the Burger King located on West Chester Pike in West Chester, PA. Over the last six months, this ...branch has consistently provided extremely poor service to the point where I have decided I am completely done with this location. In this period, they have not managed to get a si
I placed an online order at the Burger King outlet in Lake City Mall on 3 June at around 3:03 p.m. I ordered 2 burgers f...or a total of 216.92 rupees, paid online, and my order number was #2017. Despite the payment being completed, my order was cancelled and I have not received my money back. I tried
I placed an order through the Burger King India West & South mobile app on 28 May 2026 at 4:45 p.m. using my registered ...mobile number ending with 47. My order was for one crispy veg burger and one medium peri peri fries, with a total amount of ₹109.20, paid online via the Paytm app. After about 30 m
On 24 May, I placed an order worth ₺670 via the Burger King application from the Burger King Safranbolu Karabük branch. ...All the products in my order were delivered cold and some items were missing. Despite this clear problem, neither a product replacement nor a refund was provided. Because of this s
On May 22, 2026, around 11:00 a.m., I went through the drive‑thru at the Burger King in Sherman, Texas and placed an ord...er that totaled about $23. My order included a French toast meal, a sausage biscuit meal, a big burrito meal, and one extra burrito. Despite this, I did not receive everything I pa
On 10.05.2026 at around 22:30, I bought a hamburger from the Burger King branch in Rings AVM. When I got to my car and c...ontinued on my way, I realized that the hamburger was served cold. Since I had already left the store and was in traffic, I could not go back and report the situation to the staff.
I placed an order for a burger costing ₹155 through the Burger King app on April 21 at around 1:51 PM, to be delivered t...o my address in Bhagat Singh Nagar, **** Road, Goregaon West, Mumbai 400****. The restaurant location is Unit No. 3, Ground Floor, Vicino Mall, Off New Link Road, Oshiwara, Jogeshw
I received a $10 Burger King gift card, which was activated on 2/4/2025. When I tried to use this gift card today at the... Burger King located at 454 Murfreesboro Rd in Nashville, TN, the payment did not go through, and the screen showed “system 2420” However, when I checked the balance, I saw that th
On April 21, 2026, at around 5:45 PM, I placed a takeaway order from the Burger King Güzelbahçe M***** A*** Street branc...h. When my order arrived, I noticed that the burger bun was moldy. Encountering such visible mold in ready-to-eat food—especially from a global fast-food chain—seriously concerns m
Burger King at Antalya Airport does not accept QR code payments, which is unacceptable for one of the busiest airports i...n the world. In today’s environment—especially for iPhone users where QR is often the primary payment method—not being able to pay this way creates a serious inconvenience. Global
On 12 April 2026, I placed an online food order through the Burger King app from the Burger King outlet at Ground Floor,... Vijayashree Centre, No. 1, Hesarghatta Road, near Saptagiri Medical College, Chikkasandra, Jalahalli West, Bengaluru, Karnataka 560090. In this order, I selected Korean spicy frie
On 27/03/2026, I ordered an iced chocolate at the Tokat Burger King branch, but the product I received had almost no fla...vor and tasted just like water. It was far from what an iced chocolate should be in terms of both taste and quality. This purchase was made under order/receipt number K550. We shar
On March 9, 2026, at 12:41 PM, I placed an order through the Yemeksepeti application from the Burger King Menemen branch..., with order number #ulwt-2611-Ic3o. I experienced a problem related to the delivery address for this order. After placing the order, I realized that I needed to change the delive
On March 5, 2026 at around 12:43 p.m., I had a very disappointing experience at the Burger King located on Olden Avenue ...in Ewing, NJ. I placed a mobile order that included a Whopper with cheese, specifically customized with no onions and no pickles because the sandwich was for my 80‑year‑old family
Today at around 4:38 p.m., I placed a mobile order of approximately $10.99 under the name Dawn E*** from the Burger King... location on 90th Street in Omaha, Nebraska. This is the fourth order in the last three weeks that has been wrong from this location, and I am extremely frustrated. In this order I
Today, around 7:50 PM, I purchased fries from the Burger King branch located in Eryaman Neighborhood. I noticed that the... portion size was smaller than it should have been and informed the staff about the issue. In response to my complaint, the staff member reacted rudely. The replacement fries they
On February 22, 2026, at approximately 7:55 PM, I placed an online order worth Rs. 261 at Burger King, Huda City Centre,... Gurugram. I paid the full amount in advance through UPI. My order details are Order ID 1PUTCV4YOJ and order number #2020. Even after waiting more than 2.5 hours, my order was not
On 04.02.2026, I visited Burger King, Tilak Nagar, Delhi and placed an online order for 4 pieces of Mc Veggie through Go...ogle Chrome. I made the payment via my Kotak UPI app, and an amount of Rs. 334.92 was deducted from my bank account. However, the order did not reach the outlet and was not confirm
On Saturday, February 7, 2026, at 7:19 p.m., we placed an order through the Tıkla Gelsin app from the Burger King İnegöl... AVM location. Our order included a total of 8 sauces—4 included with the menu items and 4 paid for as extras—yet no sauces at all were delivered with our order. This happened desp
It has been more than two hours, and I still have not received my Burger King order, even though I paid online. I want a... refund. I tried to contact the store directly, but the phone number is not working. I also attempted to submit a complaint through the Burger King app, but there was no option to
"Thank you so much. I have received the refund."
Burger King is an American multinational chain of hamburger fast-food restaurants. Founded in 1954, the brand has grown into one of the largest quick-service restaurant chains in the world and is currently owned by Restaurant Brands International.
Phone: 1-866-394-2493
Email: Burger King does not offer a publicly available customer support email address; customers are instead directed to use the digital contact and support forms on their official website or mobile app.
Burger King operates within the quick-service restaurant industry, providing fast food through dine-in, drive-thru, takeout, and delivery channels. The brand utilizes a franchise business model, meaning the vast majority of its thousands of global locations are independently owned and operated. Burger King's standard menu includes:
Overall user sentiment regarding Burger King frequently leans negative online, largely due to drastic inconsistencies in quality and service between different franchise locations. Customers often express frustration over poorly managed restaurants, operational inefficiencies, and difficulty receiving refunds or proper support when things go wrong.
If you have experienced issues with Burger King, you are not alone. Share your experience or file a complaint on Xolvie to let your voice be heard.
