Today I had a negative experience at the Burger King branch located in Diyarbakır Winstown AVM. At the entrance of the r...estaurant, there are stickers showing that payment can be made with various meal cards such as Edenred and Metropol; however, when I wanted to place an order using my meal card, I
On October 2, 2026, at 20:40, I placed a Burger King order via Yemeksepeti from your Ankara Antares branch. The courier ...was only dispatched at 22:00, and the order was delivered at approximately 22:10, meaning it took about 1 hour and 30 minutes in total. By the time it arrived, the food was cold. D
I want to report the conditions in the children’s play area at Burger King Mazatlán Insurgentes. For about a week now, t...he play area has no air conditioning and the heat inside is unbearable, especially considering that it is specifically a space for children. I visited during the week and later ret
I placed an order through the Burger King app for a chicken burger with peri peri meal and one Coke from the LB Nagar, H...yderabad store on 25/09/2026 at around 4:49 PM. The total amount of ₹173.57 including taxes was successfully debited from my account, as shown in the attached transaction screensho
I ordered food from the Burger King branch in Tarsus AVM and the meat that was served to me was spoiled. I was already s...ick that day and eating this product made my stomach worse. After this experience, I do not want to eat anything from this branch again and I am very disappointed that such a produ
On 5 September, I placed an order worth ₹132 through the Burger King app from the Tathawade, Pune branch. In the applica...tion, the status of my order was shown as “prepared”, but for about an hour there was no further update and the order was never delivered. I tried to contact Burger King regarding
I placed an order today at around september at 12:30 p.m. from the Burger King Kalyan West outlet through the Burger Kin...g app. The total amount of the order was 240 rupees, and the payment was completed successfully. I received confirmation in the app that the order was placed and my correct address
On September 1, 2026, around 7 pm, I visited the Burger King in Melvindale, Michigan. I ordered a Dragon Ball meal and a... Whopper, specifically requesting that the Whopper be made with no pickles and no onions. The total cost of my order was approximately 20 dollars. When I got home and started eatin
On 8/26/26 I went through the drive‑thru at Burger King Store 1536 in Sioux Falls, South Dakota, and ordered two Whopper...s with cheese. One was supposed to be without tomato, and the second was supposed to be with no onion and no lettuce. The first sandwich still had tomato on it, and the second one
I recently became aware, through news shared online, that a Burger King employee was allegedly fired for saying “Free Pa...lestine.” I am extremely disappointed and upset by this, both as a customer and as someone who cares about basic freedom of expression. I learned about this incident today and, bec
On August 11, 2026 at approximately 9:02 p.m., I placed a mobile order through the Burger King app for a Whopper at the ...Leland, NC location, which totaled $4.95 and was successfully charged. When I arrived, I was informed that they did not have the order available. I was then directed to the Shallot
I am an advocate residing in Gwalior and I visited the Burger King outlet in DD Mall on 10/08/2026. During my visit, a s...taff member named D*** behaved with serious misconduct towards me. Without any justification, he started using abusive language and misbehaved. He told me in offensive words that h
I recently visited a Burger King location in Spartanburg on August 5 and ordered an Original Chicken Sandwich. This was ...the first time in a while that I had ordered this item, and I was genuinely shocked when I opened it. The sandwich looked like it was about half the size it used to be, with a noti
On 23 July 2023 my partner and I visited the Burger King in Hartbeespoort and ordered two hamburgers. We paid by card an...d the amount of R113.80 was immediately deducted from our bank account, which we showed to the cashier on our banking app. The cashier insisted that the payment had not gone throug
On Sunday, July 19th at around 4:00 p.m., I visited the Burger King location in Anniston, Alabama, and witnessed extreme...ly unprofessional behavior from the manager on duty, whose name tag said “Lisa.” While I was there, she loudly called out to a young female employee and told her to “get your shit
Today I purchased a Chicken Royale Menu and a Double Cheese Menu directly from the restaurant in Akmerkez AVM Etiler wit...h my friend. We waited a long time for our order, to the point that other people around could see us waiting. When the food finally came, the Double Cheese burger they gave me was
On 06.07.2026, I placed an order from the Burger King branch in Trabzon Ortahisar Atapark AVM via Tıkla Gelsin. During t...he meal, I found a bone inside the chicken and a piece of plastic inside the meatball. This situation is completely unacceptable in terms of both hygiene and health, and it has ser
Today I placed an order from Burger King at Maitra Complex, Sector 109 at around 12:05 pm, but even after about two hour...s my order has still not been delivered. During this time I tried calling the restaurant, but their number was switched off, and I also tried reaching customer support but received
I am writing regarding the Burger King located on West Chester Pike in West Chester, PA. Over the last six months, this ...branch has consistently provided extremely poor service to the point where I have decided I am completely done with this location. In this period, they have not managed to get a si
I placed an online order at the Burger King outlet in Lake City Mall on 3 June at around 3:03 p.m. I ordered 2 burgers f...or a total of 216.92 rupees, paid online, and my order number was #2017. Despite the payment being completed, my order was cancelled and I have not received my money back. I tried
I placed an order through the Burger King India West & South mobile app on 28 May 2026 at 4:45 p.m. using my registered ...mobile number ending with 47. My order was for one crispy veg burger and one medium peri peri fries, with a total amount of ₹109.20, paid online via the Paytm app. After about 30 m
On 24 May, I placed an order worth ₺670 via the Burger King application from the Burger King Safranbolu Karabük branch. ...All the products in my order were delivered cold and some items were missing. Despite this clear problem, neither a product replacement nor a refund was provided. Because of this s
On May 22, 2026, around 11:00 a.m., I went through the drive‑thru at the Burger King in Sherman, Texas and placed an ord...er that totaled about $23. My order included a French toast meal, a sausage biscuit meal, a big burrito meal, and one extra burrito. Despite this, I did not receive everything I pa
On 10.05.2026 at around 22:30, I bought a hamburger from the Burger King branch in Rings AVM. When I got to my car and c...ontinued on my way, I realized that the hamburger was served cold. Since I had already left the store and was in traffic, I could not go back and report the situation to the staff.
Burger King is an American multinational chain of hamburger fast-food restaurants. Founded in 1954, the brand has grown into one of the largest quick-service restaurant chains in the world and is currently owned by Restaurant Brands International.
Phone: 1-866-394-2493
Email: Burger King does not offer a publicly available customer support email address; customers are instead directed to use the digital contact and support forms on their official website or mobile app.
Burger King operates within the quick-service restaurant industry, providing fast food through dine-in, drive-thru, takeout, and delivery channels. The brand utilizes a franchise business model, meaning the vast majority of its thousands of global locations are independently owned and operated. Burger King's standard menu includes:
Overall user sentiment regarding Burger King frequently leans negative online, largely due to drastic inconsistencies in quality and service between different franchise locations. Customers often express frustration over poorly managed restaurants, operational inefficiencies, and difficulty receiving refunds or proper support when things go wrong.
If you have experienced issues with Burger King, you are not alone. Share your experience or file a complaint on Xolvie to let your voice be heard.
