On November 3, I placed an order on Shein for a hair product totaling $32. My delivery address is in Istanbul. Since November 7, the tracking status has been stuck on “airplane arrived at destination airport,” and it hasn’t updated for 10 days. The only tracking available is through the Shein app—there is no external carrier or separate tracking number.
I contacted Shein customer service during this delay, but I haven’t received any response. I haven’t reported any damage or requested a cancellation; I simply want my order to be delivered as soon as possible.
I am requesting that this delivery delay be resolved immediately and that my order be shipped to me without further issues.
I placed an order for a hair accessory from Shein on November 2nd (Order No: PALTR0003240094YQ), and even though 13 days have passed, my item still hasn’t been delivered. The delivery address is Bağcılar, Istanbul. For the past 10 days, the package tracking has shown the same status: “arrived at ai...
I placed an order on Shein on October 27th for one dress, one bag, one top, and a pair of earrings. My order number is #GSO14A21N00MXL0. Since November 3rd, the tracking status has shown “arrived at destination airport.” There was previously an update saying the package had reached Istanbul, but tha...
I placed an order on Shein on October 30th for $59. My order number is PALTR0003240506YQ, and it was supposed to be delivered to my address in Beykoz, Istanbul. However, the tracking status has shown “arrived at airport” for the past 10 days with no movement at all. Another order I placed around the...
I’m requesting a refund from Shein as my order has been stuck at Istanbul Airport for an extended period, and it’s still not arriving. I’ve tried to cancel my order, but I’m unable to, and there seems to be no option for a return. While I’m willing to let the products remain, I need my money back as...
Comments