1

I Face Shein Payment Scam Asking for ID and Contact Details

Murat
Murat
SHEIN
October 1, 2025 5:24 PM466

Three days ago, I made a total payment of ₺80,000 via EFT under the name of Shein Advertising and Marketing Commission Payment. I have all the necessary documents, including the payment receipt, correspondence, and other related records. During this process, I tried to contact Shein or an official customer service representative, but I couldn’t reach anyone, and no one has responded to me. Additionally, I was asked to provide personal information such as my ID and contact details during the transaction.

Although this may have happened only once, it has caused me a serious financial loss. I request that my damages be compensated as soon as possible and that my grievance be resolved promptly.

Comments

Q&A: Explore Popular Queries

Check out the solutions and tips on this topic.

How can I avoid risks at Shein related to online shopping?

16 Complaint

Despite my constant efforts Shein customer service won’t reply. What else can I try?

133 Complaint

Similar Complaints

Unauthorized Purchases on Shein Using My Card, Demanding Refund

Telli
Telli
SHEIN
December 15, 2024 8:51 PM665

I have never created an account or made any purchases on Shein, yet someone used my card information to make three trans...

Shein Didn’t Send My Order or Refund Me After a Month

Serap
Serap
SHEIN
October 10, 2024 1:32 PM249

It’s been over a month since Shein took more than ₺20,000 from me, and I still haven’t received my products or a refund!...

I Paid but My SHEIN Order Wasn’t Confirmed

Nihal
Nihal
SHEIN
May 28, 2025 6:15 PM239

I placed an order on SHEIN and ₺1000 was immediately withdrawn from my account, but my order was never confirmed. To mak...