I have been using my Samsung A06 smartphone for about two months, and since the very beginning, I’ve been experiencing serious touchscreen issues. I purchased the phone in cash from an authorized retailer, and I have both the invoice and warranty certificate. While using the device, the touchscreen ...
On April 30, I purchased a Samsung Galaxy S24 Ultra through the Media Markt app, from the Antalya Manavgat branch. Unfortunately, the device has been a complete disappointment. Despite having a 5000 mAh battery, the charge drains extremely quickly — I have to charge it at least twice a day. The phon...
After installing the One UI 7 (Android 15) update, my Samsung S22 Ultra has become completely unusable. The device constantly crashes and freezes — the camera, gallery, keyboard, internet, QR code scanner, banking apps, and Wi-Fi have all stopped working. The phone reacts to my taps with a 30-second...
On October 12, 2025, I purchased a Samsung Z Fold 6 from Media Markt, and my device is still under warranty. After installing the latest One UI 8.0 update, I began experiencing a serious software issue. On October 13, 2025, while running two apps (Gemini and Google interface) side by side on the lar...
I purchased my Samsung S24 FE smartphone from Evkur, and even though the device is only three weeks old, I’ve been experiencing serious touchscreen problems, especially in apps like YouTube, WhatsApp, and TikTok. I first noticed the issue on the second day after purchase, and it has continued to occ...
After the October 12, 2025 software update, my Samsung Galaxy A34 5G started having a serious issue. Even though I always use the original Samsung charger, the phone now overheats excessively, and when the battery drops below 50%, it shuts down automatically. This problem never occurred before and s...
I purchased my Samsung Galaxy S24 Plus from Hepsiburada, and since the day I bought it, I’ve been experiencing issues with the front camera. Especially in low-light conditions, photos show noticeable distortions and appear unnaturally processed, almost as if they were generated by AI rather than cap...
On March 27, 2023, I purchased a Samsung S23 Ultra smartphone from the Vatan Batıkent store. For the past three months, the battery has been swelling, creating a serious safety concern. During this period, I have repeatedly tried to reach technical service, but I have not been able to get any assist...
I purchased my Samsung Z Fold 7 about 3–4 months ago, and the device’s paint started peeling from the top edge after only a short time. Because of this, I sent it to technical service about a week ago. The phone was repaired and returned to me, but now the paint has started peeling again—this time a...
I’ve been experiencing a serious issue with my Samsung A51 smartphone for about a year — the device won’t turn on properly. When I try to power it up, the screen freezes on the “Samsung A51” logo, and nothing else happens. Because I originally bought the phone from MediaMarkt, I sent it to service e...
On September 9, 2025, I purchased a Samsung Galaxy Z Flip 7 from the Samsung Authorized Service Center at Emaar Square Mall in Üsküdar, Istanbul. After just 23 days of normal use, without any drop, impact, or external interference, I opened the phone and noticed a crack forming along the center of t...
I’ve been experiencing a serious issue with Instagram on my Samsung S24 Ultra since yesterday. On both my profile and my friends’ profiles, I can see that the post count is visible, but instead of displaying the posts, it says “No posts yet.” On my own profile, it even shows the “Create post” button...
On October 6, 2025, I encountered an issue while using the 101 Okey Android app on my Samsung S24 Ultra. As part of a free ticket offer, I downloaded and played the 2048 Blast game, successfully reaching Level 25, but the promised reward was never delivered to my account. My username is Kadir A., a...
On June 21, 2023, I purchased a Samsung Galaxy Watch 5 Pro. For the past three months, I’ve been experiencing a persistent issue with the titanium case fading and discoloring. The watch’s warranty has expired, and I haven’t yet contacted customer service or taken the device to a service center. Howe...
For the past three days, I’ve been unable to view Instagram posts on my Samsung A56 — neither on my own account nor on other users’ profiles. Posts simply don’t load, and I don’t receive any error messages. The issue persists on both Wi-Fi and mobile data connections. I’ve tried every recommended t...
I purchased a Samsung Galaxy Tab S10 FE Plus about two months ago. Roughly six weeks after purchase, the left side of the screen started showing a green tint issue, especially noticeable while drawing. At first, the problem only appeared when using the highlighter pen, but it gradually began showing...
I’m having trouble installing WhatsApp Messenger on my Samsung Galaxy A73 5G. Yesterday, I uninstalled the app and tried reinstalling it, but although the download completes, I receive the error message: “WhatsApp Messenger couldn’t be installed.” I’ve tried several troubleshooting steps, including...
I’ve been experiencing a recurring charging port issue with my Samsung Galaxy A54 for about a year. The problem first appeared on June 6, 2024, and has reoccurred approximately every three months since then. Occasionally, the charging port stops working properly, which disrupts my daily phone usage....
After installing the September 2025 software updates on my Samsung Galaxy S22, the device started freezing unexpectedly and then continuously restarting in a bootloop. This issue has been ongoing for about a month. I’ve already performed a factory reset and cleared the cache partition, but nothing h...
I purchased my Samsung Galaxy S23 Ultra 512 GB from Hepsiburada, and it is still under warranty. Recently, the battery started to swell, which caused the back cover to detach from the device. This is the first time I have experienced such an issue, and I haven’t previously contacted any technical se...
Since July 19, 2024, I’ve been experiencing a consistent issue with my Samsung Galaxy S24 FE (8/256 GB) — whenever I swipe down to open the notification panel, there’s a noticeable 1.5-second delay and stutter before it appears. This happens every single time, regardless of which app is open or whet...
I purchased my Samsung Galaxy Z Fold 6 about two months ago, and recently, I experienced an issue with the screen protector peeling off. I sent the device to the Samsung authorized service center in Ankara, and while the screen film was replaced, the device was returned to me with a visible speck of...
I sent my Samsung Galaxy Z Flip 5 to the authorized Samsung service center in Ankara on the 22nd after the screen stopped working — despite no drops, impact, or liquid damage. When I first bought the phone, I noticed a slight creaking noise when folding the screen for the first month or two, but I d...
After installing the One UI 8 update today (October 3, 2025) on my Samsung Galaxy A35 5G, my phone began experiencing serious performance issues. Before the update, the device worked perfectly, but now it constantly lags and freezes, and the battery drains extremely fast even when not in use. I tri...